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Arcserve Backup vs Arcserve UDP comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Backup
Ranking in Backup and Recovery
41st
Average Rating
9.0
Reviews Sentiment
6.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Arcserve UDP
Ranking in Backup and Recovery
26th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (15th)
 

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of Arcserve Backup is 0.3%, up from 0.3% compared to the previous year. The mindshare of Arcserve UDP is 1.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Arcserve UDP1.2%
Arcserve Backup0.3%
Other98.5%
Backup and Recovery
 

Featured Reviews

MohammadFahim - PeerSpot reviewer
IT Specialist at Futuresoft Solutions Pvt. Ltd.
Enabling efficient management with quick deployment and cost-effective solutions while needing improved support
I assess the value of Arcserve Backup's integration with multiple operating systems to be effective only for deploying the agent, as we deploy the agent and take the backup from the backup server only. I face no issues in terms of integration with Arcserve Backup. I do use Arcserve Backup's deduplication and compression features. These features help optimize storage resources by erasing duplicate data from the storage, so if we have two or three TB storage, it will take backup around three to four months. Regarding the disaster recovery feature of Arcserve Backup, we only do a simple one server disaster recovery feature. In terms of hybrid deployment scenarios, we have mostly done this in a Windows environment, with a small amount done in Linux. On a scale from one to ten, I rate Arcserve Backup a nine.
Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Arcserve Backup positively impacts the organization by providing a simple managed backup solution that is not complex, making it easy to manage and configure; that is the best feature I can describe."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"It is easy to use and is an all-around solution for the backup of the Windows/Linux/Hyper-V/VMware environments."
"I like the solution; it's working well for us."
"The most valuable feature of Arcserve UDP is its decompression capability."
"The product's deployment process was straightforward."
"It works out of the box, and it saves my life a lot."
"Data store deduplication, which saves space on storage and time to backup."
 

Cons

"I have noticed that support needs to improve in Arcserve Backup."
"The product requires too many VMs as intermediaries."
"Bad. They delay completing the analysis of a problem and absence of contouring solution for unresolved problems."
"For the next release, I'd like to see SIFS (NetApp or EMC) support from the UDP console."
"We have to use a Microsoft hypervisor for installation which is expensive."
"The time to backup servers that sit in DMZ must be improved."
"The support could be more knowledgeable and faster."
"A lot of their new technologies are not very good."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
 

Pricing and Cost Advice

Information not available
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"The solution is priced well compared to other solutions."
"Pricing is most likely comparable."
"The price of this product is high and it should be lower."
"The solution is expensive."
"The pricing is moderate."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
11%
Construction Company
11%
Manufacturing Company
11%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Arcserve Backup?
I think the licensing costs of Arcserve Backup are not very expensive. I am satisfied with the current price of Arcserve Backup.
What needs improvement with Arcserve Backup?
I have noticed that support needs to improve in Arcserve Backup.
What is your primary use case for Arcserve Backup?
I have been using Arcserve Backup for around 10 years.
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What is your primary use case for StorageCraft ShadowProtect?
The main use case for this product is to backup repositories and persistent data. I use it for the finance industry and retail sectors. Retail is indeed my focus. Generally, this is for an SMB kind...
 

Also Known As

No data available
StorageCraft ShadowProtect, StorageCraft Backup Analyzer
 

Overview

 

Sample Customers

Information Not Available
ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: September 2026.
917,403 professionals have used our research since 2012.