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Arcserve Backup vs Arcserve UDP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Backup
Ranking in Backup and Recovery
45th
Average Rating
9.0
Reviews Sentiment
6.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Arcserve UDP
Ranking in Backup and Recovery
32nd
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (22nd)
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of Arcserve Backup is 0.4%, up from 0.1% compared to the previous year. The mindshare of Arcserve UDP is 1.2%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Arcserve UDP1.2%
Arcserve Backup0.4%
Other98.4%
Backup and Recovery
 

Featured Reviews

MohammadFahim - PeerSpot reviewer
IT Specialist at Futuresoft Solutions Pvt. Ltd.
Enabling efficient management with quick deployment and cost-effective solutions while needing improved support
I assess the value of Arcserve Backup's integration with multiple operating systems to be effective only for deploying the agent, as we deploy the agent and take the backup from the backup server only. I face no issues in terms of integration with Arcserve Backup. I do use Arcserve Backup's deduplication and compression features. These features help optimize storage resources by erasing duplicate data from the storage, so if we have two or three TB storage, it will take backup around three to four months. Regarding the disaster recovery feature of Arcserve Backup, we only do a simple one server disaster recovery feature. In terms of hybrid deployment scenarios, we have mostly done this in a Windows environment, with a small amount done in Linux. On a scale from one to ten, I rate Arcserve Backup a nine.
Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Arcserve Backup positively impacts the organization by providing a simple managed backup solution that is not complex, making it easy to manage and configure; that is the best feature I can describe."
"Arcserve Backup positively impacts the organization by providing a simple managed backup solution that is not complex, making it easy to manage and configure; that is the best feature I can describe."
"I like the solution; it's working well for us."
"Just use Arcserve UDP for Backup, Replication, and a High Availability solution; it is one software and one console for all kinds of data protection."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The ease of use is the best feature of the product."
"Our customers are happy with the product’s functionality."
"My advice to others is if they want a comprehensive solution where they can do backups of their servers, applications, emails, and user systems Arcserve is a good choice."
"This is a good solution because it offers multiple hybrid options."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
 

Cons

"I have noticed that support needs to improve in Arcserve Backup."
"I have noticed that support needs to improve in Arcserve Backup."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup."
"Taking a snapshot level backup with this solution is very slow compared to other products."
"A lot of their new technologies are not very good."
"We used Arcserve as a backup solution, but it wasn't very flexible."
"The product is not user-friendly."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support."
 

Pricing and Cost Advice

Information not available
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"In comparison to other vendors, it is a low-cost solution."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"I do not work with the pricing or licensing issues of the solution for our organization."
"It is approximately $400 to purchase a virtual service outright."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"I feel that the product is fairly priced."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
16%
Manufacturing Company
9%
Marketing Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Arcserve Backup?
I think the licensing costs of Arcserve Backup are not very expensive. I am satisfied with the current price of Arcserve Backup.
What needs improvement with Arcserve Backup?
I have noticed that support needs to improve in Arcserve Backup.
What is your primary use case for Arcserve Backup?
I have been using Arcserve Backup for around 10 years.
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
 

Also Known As

No data available
StorageCraft ShadowProtect, StorageCraft Backup Analyzer
 

Overview

 

Sample Customers

Information Not Available
ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: March 2026.
885,264 professionals have used our research since 2012.