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Arcserve Backup vs Arcserve UDP comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Backup
Ranking in Backup and Recovery
43rd
Average Rating
9.0
Reviews Sentiment
6.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Arcserve UDP
Ranking in Backup and Recovery
31st
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (17th)
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of Arcserve Backup is 0.4%, up from 0.3% compared to the previous year. The mindshare of Arcserve UDP is 1.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Arcserve UDP1.1%
Arcserve Backup0.4%
Other98.5%
Backup and Recovery
 

Featured Reviews

MohammadFahim - PeerSpot reviewer
IT Specialist at Futuresoft Solutions Pvt. Ltd.
Enabling efficient management with quick deployment and cost-effective solutions while needing improved support
I assess the value of Arcserve Backup's integration with multiple operating systems to be effective only for deploying the agent, as we deploy the agent and take the backup from the backup server only. I face no issues in terms of integration with Arcserve Backup. I do use Arcserve Backup's deduplication and compression features. These features help optimize storage resources by erasing duplicate data from the storage, so if we have two or three TB storage, it will take backup around three to four months. Regarding the disaster recovery feature of Arcserve Backup, we only do a simple one server disaster recovery feature. In terms of hybrid deployment scenarios, we have mostly done this in a Windows environment, with a small amount done in Linux. On a scale from one to ten, I rate Arcserve Backup a nine.
Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Arcserve Backup positively impacts the organization by providing a simple managed backup solution that is not complex, making it easy to manage and configure; that is the best feature I can describe."
"If you just want VMware or backup, it's okay, but in an extensive manner, if you want to use backup technology and tools, then it does not have the flexibility."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"Arcserve UDP's integration with multiple operating systems is very good and very efficient, which brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem."
"This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products."
"The ROI is very good because of the speed of the backup."
"Arcserve UDP provides security to our database and also it takes backup regularly, without human intervention."
"I would recommend it if there is a general case."
 

Cons

"I have noticed that support needs to improve in Arcserve Backup."
"The time to backup servers that sit in DMZ must be improved."
"This solution is very slow; if you select all of the servers, it runs for a long time, and even a full night is not enough to perform a backup."
"Every time I change the disc, I have to do a full backup."
"The tool doesn't provide cloud integration in India."
"The technical support was horrible. That's why we switched."
"Licensing is an area that needs improvement. I have had six support calls in the last two years all related to licensing because the license would stop all of a sudden."
"The support could be more knowledgeable and faster."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
 

Pricing and Cost Advice

Information not available
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"In comparison to other vendors, it is a low-cost solution."
"Pricing is most likely comparable."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"I do not work with the pricing or licensing issues of the solution for our organization."
"There is an annual license required for this solution and it is priced well."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"The solution is not very expensive, but it is not cheap."
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Top Industries

By visitors reading reviews
No data available
Construction Company
11%
Manufacturing Company
10%
Computer Software Company
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Arcserve Backup?
I think the licensing costs of Arcserve Backup are not very expensive. I am satisfied with the current price of Arcserve Backup.
What needs improvement with Arcserve Backup?
I have noticed that support needs to improve in Arcserve Backup.
What is your primary use case for Arcserve Backup?
I have been using Arcserve Backup for around 10 years.
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
 

Also Known As

No data available
StorageCraft ShadowProtect, StorageCraft Backup Analyzer
 

Overview

 

Sample Customers

Information Not Available
ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: August 2026.
911,839 professionals have used our research since 2012.