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Spiceworks vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Spiceworks provides high ROI as a free tool, benefiting efficiency, issue resolution, and stability despite setup time investment.
Sentiment score
7.3
Splunk AppDynamics enhances productivity and client experiences by resolving issues quickly, boosting application quality, and saving time and costs.
 

Customer Service

Sentiment score
7.4
Spiceworks offers excellent, free email-based support, with strong community assistance and some criticisms for lacking direct phone support.
Sentiment score
7.3
Users appreciate Splunk AppDynamics support but note slower responses for complex issues and room for technical improvement.
AppDynamics is much more helpful.
The customer service and support are helpful and responsive.
 

Scalability Issues

Sentiment score
7.4
Spiceworks is scalable for small to large setups, though larger organizations may face challenges; newer versions improve scalability.
Sentiment score
7.4
AppDynamics offers scalable solutions for diverse environments, though some users encounter cost and configuration challenges in large deployments.
We have reached maximum capacity in our tier, and extending capacity has not been cost-effective from Splunk's perspective.
I did not find any Docker solution available with it, and a separate instance has to be installed.
 

Stability Issues

Sentiment score
6.6
Spiceworks is stable but may slow down or crash with large setups; proper configuration enhances performance and stability.
Sentiment score
7.7
Splunk AppDynamics is stable and reliable, with minor glitches; frequent updates improve its performance and address issues.
It is necessary to conduct appropriate testing before deploying them in production to prevent potential outages.
I can rate it nine out of ten.
 

Room For Improvement

Spiceworks users desire enhanced monitoring, scalability, reporting, integration, and user-friendly features with faster performance and lower resource consumption.
Splunk AppDynamics needs a more intuitive interface, easier integration, improved monitoring, and clearer documentation, with simplified licensing and alerts.
Splunk AppDynamics does not support the complete MELT framework, which includes metrics, events, logging, and tracing for the entire stack.
If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems.
A good integration with Splunk would be very interesting, as Splunk is a good product for logs, and that part is currently missing in Splunk AppDynamics.
 

Setup Cost

Spiceworks provides a customizable, free help desk solution with optional costs for premium features, suitable for small to medium businesses.
Splunk AppDynamics pricing is complex and costly, offering value for larger enterprises but challenging for smaller organizations.
All these solutions at the moment are cheap, but it is like paying for insurance; you pay insurance to avoid major damage.
Customers have to pay a premium price, however, they receive considerable value from the product.
 

Valuable Features

Spiceworks offers SMBs a free help desk, inventory management, user-friendly interface, and strong community support for IT needs.
Splunk AppDynamics offers comprehensive visibility with real-time alerts, intuitive dashboards, and easy integration, enhancing operational efficiency and performance monitoring.
Additionally, it is free software.
What I like the most about Splunk AppDynamics is the end-to-end observability for the application, along with traces.
The feature that I appreciate in AppDynamics Browser Real-User Monitoring is the intuitive and user-friendly dynamic mapping it creates for workflows.
I work with the AI-powered anomaly detection and root cause analysis for troubleshooting. Users can see the error and the message with the error on the dashboard, and they can see exactly what error they are encountering.
 

Categories and Ranking

Spiceworks
Ranking in IT Infrastructure Monitoring
45th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Help Desk Software (17th), IT Asset Management (11th)
Splunk AppDynamics
Ranking in IT Infrastructure Monitoring
4th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
246
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Operations Analytics (2nd), Mobile APM (2nd), Container Monitoring (3rd)
 

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of Spiceworks is 0.4%, down from 0.5% compared to the previous year. The mindshare of Splunk AppDynamics is 3.2%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Jeetendar Kumar - PeerSpot reviewer
Customizable, easy to use, easy to manage, and provides multiple features
I have used many software, but Spiceworks is the best. The tool provides multiple features. It is a valuable product for inventory. It is also useful as a ticketing system. The solution is easy to use and easy to manage. Many people can use it very easily. The features are not complicated. It is very easy to run, install, and understand. That is why my organization decided to use it. The solution’s asset management capabilities have benefitted us in many ways. We are able to manage all the inventory. We have a complete database. We have a record of everything. It is very valuable. I rate the usability of the user interface and dashboard a nine out of ten. The tool is easy to learn compared to other software.
Muhammad Zeeshan Siddiqui - PeerSpot reviewer
Dynamic mapping enhances workflows that are user-friendly
One aspect that requires improvement is the agent. Without an agent, gathering sufficient information on applications is challenging. Additionally, the agent sometimes creates performance issues in production environments. If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems. Moving to an agentless solution, like what some competitors are doing, would be beneficial.
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Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
850,028 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
University
10%
Real Estate/Law Firm
7%
Educational Organization
47%
Financial Services Firm
17%
Computer Software Company
9%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Spiceworks?
The solution is easy to use and easy to manage.
What needs improvement with Spiceworks?
I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
 

Comparisons

 

Overview

 

Sample Customers

Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about Spiceworks vs. Splunk AppDynamics and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.