Spiceworks and Splunk AppDynamics both offer solutions in IT management and application performance monitoring, respectively. Spiceworks provides a strong free tool suitable for SMBs, while Splunk AppDynamics delivers comprehensive analytics, often favored for its depth and extensive monitoring capabilities.
Features: Spiceworks provides a user-friendly IT management tool with basic inventory and helpdesk functionalities. It features community-driven expertise, making it ideal for small businesses. Splunk AppDynamics offers in-depth application performance monitoring, robust transaction tracing, and detailed analytics that give it an edge in enterprise environments.
Room for Improvement: Spiceworks could improve scalability, introduce more customization in its user interface, and offer agent-based functionality for larger scale deployments. Better ticketing and network mapping are also desired. Splunk AppDynamics users suggest it could have more intuitive interfaces, streamlined setup processes, and a more flexible pricing model to better manage technology shifts and agent operations.
Ease of Deployment and Customer Service: Spiceworks is noted for its easy on-premises deployment and strong community support, although it lacks formal support channels. Splunk AppDynamics supports multiple deployment environments including hybrid clouds, and is recognized for its technical support and detailed documentation that eases the onboarding process.
Pricing and ROI: Spiceworks stands out as a free solution, thus providing an excellent ROI for small businesses aiming to minimize costs. Splunk AppDynamics requires a significant financial outlay, but offers advanced monitoring capabilities that are appreciated for their ability to enhance IT infrastructure management, often justifying the cost with improved operational efficiency.
Overall, as a production gatekeeper, we achieve at least 50% efficiency immediately, with potential savings ranging from 60 to 70% as well, reinforcing why it is a popular tool in the banking industry.
According to errors, exceptions, and code-level details related to their application performance on a daily basis, the application development team tries to help with Splunk AppDynamics to reduce errors and exceptions, which helps the end users get application availability and feel more confident.
To understand the magnitude of it, when the company asked to replace Splunk AppDynamics with another tool, I indicated that for the proposed tool, we would need five people to do the analysis that Splunk AppDynamics enables me to do.
AppDynamics is much more helpful.
We got a contact, an account manager, to work directly with for technical support.
They help us resolve any issues raised by our team relating to operations, application instrumentation, or any other issues.
We have reached maximum capacity in our tier, and extending capacity has not been cost-effective from Splunk's perspective.
I would rate the scalability of Splunk AppDynamics as a nine out of ten.
I assess how Splunk AppDynamics scales with the growing needs of my organization as good, since we are growing and adding more servers.
It is necessary to conduct appropriate testing before deploying them in production to prevent potential outages.
There are no issues or bugs with the 20.4 version; it is very stable with no functionality or operational issues.
Splunk AppDynamics is superior to any alternative, including Dynatrace.
Splunk AppDynamics does not support the complete MELT framework, which includes metrics, events, logging, and tracing for the entire stack.
If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems.
A good integration with Splunk would be very interesting, as Splunk is a good product for logs, and that part is currently missing in Splunk AppDynamics.
We completed a three-year deal for Splunk and for AppDynamics, which costs millions of dollars.
Overall, I consider Splunk AppDynamics an expensive product; it's very expensive.
Customers have to pay a premium price, however, they receive considerable value from the product.
Additionally, it is free software.
We have multiple tools, but end users prefer to use Splunk AppDynamics because their portal navigation is very simple and clear.
The real user monitoring and digital experience monitoring effectively track actual user experience with the applications, including page loading, interaction time for both desktop and mobile applications.
This is the best feature because, although you can't monitor a whole application at once, Splunk AppDynamics gives you the option that if there is any failure—simple failure regarding anything set up as per our use cases—you will get an alert.
| Product | Market Share (%) |
|---|---|
| Splunk AppDynamics | 2.6% |
| Spiceworks | 0.5% |
| Other | 96.9% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 14 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 55 |
| Midsize Enterprise | 36 |
| Large Enterprise | 194 |
Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.
AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.
What are the key features of AppDynamics?In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.
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