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SonicWall Email Security vs Symantec Messaging Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SonicWall Email Security
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
Email Security (30th)
Symantec Messaging Gateway
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (12th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. SonicWall Email Security is designed for Email Security and holds a mindshare of 0.6%, up 0.5% compared to last year.
Symantec Messaging Gateway, on the other hand, focuses on Secure Email Gateway (SEG), holds 2.3% mindshare, down 3.0% since last year.
Email Security Market Share Distribution
ProductMarket Share (%)
SonicWall Email Security0.6%
Microsoft Defender for Office 3659.1%
Proofpoint Email Protection8.1%
Other82.2%
Email Security
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Symantec Messaging Gateway2.3%
Microsoft Defender for Office 36521.4%
Proofpoint Email Protection20.9%
Other55.400000000000006%
Secure Email Gateway (SEG)
 

Featured Reviews

Swapnil Kulkarni - PeerSpot reviewer
System Administrator at Ador Powertron Ltd.
Has consistently supported security needs for mid-sized teams with affordable deployment
I do not work with Cloud Secure Edge, CSE, or SMA apart from SonicWall NSA. I am not satisfied with phishing protection, as it falls completely under the email domain security. The customizable policy configuration does not help to tailor email security overall because our systems are not integrated with SonicWall Email Security. We are not using reporting and analytics because it requires completely different software. While all required features are available in SonicWall Email Security for SMBs and startups, we lack analytics features. They provide an option to purchase a complete separate product for analytics, but despite initially having purchased the paper license, due to technical limitations or changes, we cannot use that product. Now they require additional fees to access the analytics feature.
Girish Vijay - PeerSpot reviewer
Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Beside a few issues with specificity in the email protection controls, this product is very good at handling email security."
"According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails."
"We always get ROI from the product we are using; it is completely flexible and acceptable according to our security requirements over the last four years and currently."
"SonicWall Email Security uses multi-layer cloud security."
"The pricing for SonicWall Email Security is reasonable and budget-friendly."
"The anti-spam aspect of the solution is its most valuable feature."
"The product is easy to manage in terms of configurations."
"There are no wasted extras and the interface is really simple."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"The solution is stable and the performance is good."
"Messaging Gateway is stable."
"The setup is pretty simple."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"The feature that I like the best is the fingerprinting concept."
"It has very good capabilities for managing malware."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
 

Cons

"The protection level for email security isn't 100%. I'm still getting some spam and junk mail."
"We would like to see more information on a dashboard about what is happening when it comes to spamming and malware."
"Policy deployment could be time consuming and represents an area for improvement in SonicWall Email Security."
"The pricing could be improved."
"The technical support from the company is not always very good at solving issues, but they offer access to a good community of users where problems are easily solved."
"The platform's control panel needs enhancement."
"A lot of spoofed emails are still coming to the end-user, so the configuration for this option needs to be improved."
"The pricing could be improved."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"This product would benefit from better integration with Symantec Endpoint Protection."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"It could be more scalable."
 

Pricing and Cost Advice

"The overall price of SonicWall Email Security should be reduced and there should be an option to purchase one or two licenses more instead of their current policy of bulk increases only. There should be more flexibility in the licensing model. Each license cost approximately $33 annually."
"We have a two-year license subscription and the price is very high."
"I rate the application’s pricing a five out of ten."
"Our customers purchase the solution's yearly license."
"The cost is cheaper than Sophos. I would rate it as five out of ten."
"The platform offers a yearly license."
"When compared with Cisco, it is very well priced. Cisco is very expensive."
"They're a little costly compared to Microsoft."
"A subscription for technical support costs extra."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"For 150 users, we pay INR 1,60,000."
"Symantec Messaging Gateway’s pricing is very cheap."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
10%
Marketing Services Firm
10%
Manufacturing Company
7%
Financial Services Firm
18%
Computer Software Company
11%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What needs improvement with SonicWall Email Security?
Policy deployment could be time consuming and represents an area for improvement in SonicWall Email Security.
What is your primary use case for SonicWall Email Security?
SonicWall Email Security was used for security purposes, which aligns with the product's core function.
Ask a question
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Also Known As

Dell SonicWALL Email Security Platform, SonicWall Hosted Email Security
Symantec.cloud, Symantec Email Security.cloud
 

Overview

 

Sample Customers

Star Kay White, Locala Community Partnerships
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about SonicWall Email Security vs. Symantec Messaging Gateway and other solutions. Updated: January 2024.
881,757 professionals have used our research since 2012.