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SolarWinds AppOptics vs ThousandEyes comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds AppOptics
Ranking in Cloud Monitoring Software
44th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
9
Ranking in other categories
Application Performance Monitoring (APM) and Observability (56th), IT Infrastructure Monitoring (62nd)
ThousandEyes
Ranking in Cloud Monitoring Software
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
34
Ranking in other categories
Network Monitoring Software (8th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of October 2026, in the Cloud Monitoring Software category, the mindshare of SolarWinds AppOptics is 1.1%, up from 0.7% compared to the previous year. The mindshare of ThousandEyes is 1.8%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
ThousandEyes1.8%
SolarWinds AppOptics1.1%
Other97.1%
Cloud Monitoring Software
 

Featured Reviews

John Yuko - PeerSpot reviewer
Assistant Manager ICT - Projects at I&M Bank Ltd
Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions
I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.
Siddumanisria Mindi - PeerSpot reviewer
Network engineer at a tech vendor with 10,001+ employees
Monitoring has transformed internet visibility and speeds up resolving external service issues
ThousandEyes needs to specify unit consumption forecasting or scaling testing and deeper app analytics. It needs deeper out-of-the-box Layer 7 code or database-level insights. Additionally, it should unify the GUI with broader Cisco platforms and flatten the learning curve, adding better correlation with local laptop system metrics such as endpoint depth, CPU, RAM, or processes. ThousandEyes isn't designed to be a full-blown SNMP monitoring tool for on-premises infrastructure. While it tracks network paths effectively, it doesn't provide deep local device telemetry such as switch port buffer utilization, fan status, or power supply health. For full internal device monitoring, you'll still need to pair it with traditional tools such as SolarWinds or Cisco Catalyst Center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer service is exceptional, as they are very much in tune with our service needs and are always in contact for both enhancement requests and overall satisfaction."
"SolarWinds AppOptics does far more than what an individual may realize; it is not just a SIEM tool."
"I have found the most valuable feature is application performance management."
"The reporting of the solution is very good."
"With minimal effort on our part, TraceView provides extraordinary visibility into the requests that flow through our SOA applications."
"Technical support is always live and they're supportive."
"The sum solution, NTA, and DPA."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
"We have only had good experiences with support, as they are helpful and responsive, and we are quite happy with the level of attention we get when we have issues."
"Another best part is that it gives us where the loss is coming from."
"I think the analysis service that Cisco provides is extremely valuable."
"ThousandEyes has positively impacted my organization because of the ability to identify issues proactively."
"ThousandEyes is an excellent product that really provides accurate metrics into network performance as well as the user experience, and I would highly recommend it."
"One feature I liked is end-user monitoring."
"ThousandEyes gives companies better visibility."
"The solution's most valuable feature is network security."
 

Cons

"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
"I'd like to see the ability to use other internal instrumented applications as filters in the overview/aggregation screen."
"Because of its inability to monitor mobile solutions, I would rate this solution as a seven out of ten."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
"We had a stability issue with a portion of the installation (Sequencer) when it was first introduced and have chosen not to install that specific function."
"The solution should be more user-friendly."
"The integration with Unix services should be a bit more straightforward."
"The support is not too bad, but also not very good—it's quite standard."
"ThousandEyes could improve the dashboards by adding more features."
"Cisco is the standard for anyone wanting something good, the problem with it is the cost and that means that it's not accessible to many smaller companies."
"I think ThousandEyes could include some other devices or servers and that kind of monitoring capability which currently ThousandEyes is not using."
"ThousandEyes definitely has differentiators versus the peers in the space, as there are other tools that are a bit more user-friendly to configure, especially around enterprise agents; for example, when upgrades are required, it sometimes needs a complete de-installation and re-installation of a newer version, which leads to a bit of administrative overhead from time to time, but overall, it has been an excellent product."
"I chose a six out of 10 because it lacks monitoring features for application performance and database monitoring, especially end-user experience; it excels mainly in network performance monitoring and network device monitoring."
"It's an expensive solution."
"ThousandEyes can be improved by making the installation procedure less time-consuming and enhancing the interface to be more user-friendly."
"I feel it needs more holistic integration. It needs more improvement."
 

Pricing and Cost Advice

"Since it's a negotiable rate, I would rate the pricing as a five out of five."
"I believe the current licensing cost is reasonable."
"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."
"The solution costs several thousand dollars per year."
"It is a quite expensive solution."
"The solution's pricing is cheap; I rate it a five out of ten."
"The solution is cheap."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
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Top Industries

By visitors reading reviews
Construction Company
13%
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
7%
Financial Services Firm
12%
Healthcare Company
8%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise7
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise24
 

Questions from the Community

Ask a question
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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
We face challenges with hybrid and distributed enterprise networks since we use Cisco, but we also have other third party integrations. When it comes to ThousandEyes, it does not show anything when...
What is your primary use case for ThousandEyes?
I have been using ThousandEyes with this company for two years. The main use case is that we would like to get insights into our calls. Currently, we are still in the POC state with ThousandEyes, b...
 

Also Known As

AppOptics, SolarWinds TraceView, Librato
No data available
 

Overview

 

Sample Customers

TraxoCovea Insurance BTE TechnologyDatarista
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about SolarWinds AppOptics vs. ThousandEyes and other solutions. Updated: September 2026.
914,938 professionals have used our research since 2012.