Both OpenText Real User Monitoring and SolarWinds AppOptics are powerful tools for monitoring and optimizing application performance. Users are generally more satisfied with the comprehensive feature set and ease of use of SolarWinds AppOptics, while OpenText Real User Monitoring excels in specific areas like user journey insights.
What features are offered by OpenText Real User Monitoring in comparison to SolarWinds AppOptics?OpenText Real User Monitoring offers detailed user journey tracking, robust performance metrics, and strong analytics capabilities. SolarWinds AppOptics provides extensive integrations, real-time analytics, and customizable dashboards.
What areas of improvement can be found in OpenText Real User Monitoring in comparison to SolarWinds AppOptics?OpenText Real User Monitoring could enhance its alerting system, simplify configuration settings, and improve user interface design. SolarWinds AppOptics could benefit from enhanced reporting capabilities, a more streamlined initial setup process, and more detailed documentation.
How is the ease of deployment and customer service of OpenText Real User Monitoring in comparison to SolarWinds AppOptics?OpenText Real User Monitoring has a steeper learning curve but compensates with exceptional customer service. SolarWinds AppOptics is easier to deploy and is also supported by responsive customer service.
What setup costs and ROI can be seen with OpenText Real User Monitoring in comparison to SolarWinds AppOptics?OpenText Real User Monitoring has higher initial setup costs but delivers strong ROI through targeted insights and robust analytics. SolarWinds AppOptics offers competitive pricing and provides significant ROI with its extensive features and lower deployment costs.
| Product | Market Share (%) |
|---|---|
| OpenText Real User Monitoring | 0.6% |
| SolarWinds AppOptics | 0.7% |
| Other | 98.7% |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 3 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.
AppOptics is a SaaS-based simple, powerful and affordable Infrastructure & Application monitoring for custom on-premises, cloud, and hybrid systems.
Your business runs on applications, and when they go down or run slowly, it can impact the business in lost productivity, customers, or revenue. To add to the complexity, your IT environment is changing, and workloads can be spread across data centers, and cloud resources. You need to monitor the availability and performance of applications and infrastructure, regardless of where they are, so you can identify potential issues early and address them before they impact users
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