We performed a comparison between SmartBear TestComplete, Tricentis Tosca, and Worksoft Certify based on real PeerSpot user reviews.
Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Functional Testing Tools."Customer service and technical support responsiveness are high. Everyone is very professional."
"The product has many features."
"The reporting is ready to use and doesn't require any setup."
"The most valuable feature of this solution is regression testing tools."
"It is a strong automation tool for desktop, browser, and API testing."
"The most valuable features are the desktop and mobile modules."
"The ease-of-use and quality of the overall product are above average."
"It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained."
"This tool is very easy to use and I think that anyone can come in, having no experience with it, and within four to six months be comfortable with it."
"I would rate the scalability a nine out of ten. We have enterprise-level customers."
"Compared to other tools we have been looking at, you don't have to be a programmer to operate it, though it helps. It also a product that can be used by business people."
"The solution has plenty of features compared to other solutions."
"The tool can be handled without any knowledge in parameterisation, especially the TestCaseDesign which makes the tool mighty and stable."
"Software testing tool that has multiple features. It's good to use for SAP testing, and it helps reduce test execution time."
"The low code is the best feature."
"It is easy to maintain and easy to automate. No coding skills are required to automate. It is also easy in terms of transferring knowledge and skills. Many of my team members shifted over the past one and a half years, and there was no big issue with respect to knowledge sharing. It is a good tool that enables me to re-automate my scripts and update my scripts as quickly as possible. Looking at the amount of rework and maintenance activity that we had done for our scripts, it might have been a nightmare with some other scripting tool."
"Worksoft Certify Mostly is an easy-to-learn tool and does not require any extensive training."
"What I like about Worksoft Certify is that end-to-end testing becomes faster."
"Worksoft Certify supports multiple interfaces and applications like SAP, Web, or Silverlight Java, and Mainframe. It is easily integrated."
"It is very easy to maintain. With scripts, I can change one line and in one step. Whatever I want, I can do. I don't need to be an expert to use it."
"It provides a lot of time savings. We are always ready to execute a task whenever the business asks us. We saved approximately 7000 hours in 2018."
"The solution has cut our clients' test maintenance time for changes, like patches or system upgrades. They used to take a lot of time until the production validation completed. Now, it is just seconds until it is ready, so they can do executions within couple of minutes."
"Our business users are doing regression testing as their day job. This is an add-on to their daily work. With everything so pressured in the industry, automation takes the pressure of these users."
"The Capture 2.0 feature is very intuitive, useful, and user-friendly. You can do so much with it now, versus the older version."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
"There could be API interfaces with this tool."
"What is currently missing from this solution is better support for mobile testing."
"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."
"Error handling features in the tool are a little limited."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."
"The document object model or some aspects of it has a bit of a learning curve."
"Might have a learning curve, as it does not follow the traditional Record-Play functionality, but tests have to be built from requirements or Agile story cards."
"The user management could improve in Tricentis Tosca because it is confusing. It would be better to have it in one place. Having to add it to the cloud and to a specific project can be a mess."
"Tricentis Tosca’s technical support could be improved."
"Running the regression – if multiple lists are executed at once or if a list contains 200+ tests, it’s a pain to stop the execution."
"Setup wasn't that straightforward; it was more complex. It all depends on the environment, because there were a lot of errors on our applications. Therefore, it wasn't an easy setup for us."
"More and more artificial intelligence (AI) is coming in. So, some amount of AI to create natural language processing (NLP)-based test cases and manage defects would be very helpful. This is because the technologies have evolved in the last five to six months, so there is a potential opportunity there."
"With regard to areas of improvement, report customization should be easier. It would be good if Tosca could provide standard reports for at least 20 variants. At present, there are only three to four variants. The mobile engine needs to be faster and easier to use; it is a bit cumbersome. Also, the object identification in the mobile engine needs improvement. I would like to see easy-to-use customizations for reports in the next release."
"With one of our applications where we do check-in, Worksoft is not able to identify the Java-based application. We raised the ticket, but we were unable to resolve this using Worksoft."
"As part of our weekly regression, we wanted to use Execution Manager. However, from 2017 until March 2021, Execution Manager was not working as expected in our enrollment. It could have been better. If Execution Manager had worked well, then we could have doubled our productivity. Unfortunately, it had problems."
"It is very easy to use, but there are some places where they need to improve their security. E.g., the BPP tool is just a URL, which does not ask you for a username and password. Anyone can login and can see it."
"The technical support comes on, and says, "Oh, so-and-so link is here, go through that link, and make the modifications." I'm not comfortable in making those changes. I want to schedule a call, share my screen, and have them fix it for me."
"Certify is integrated with Solution Manager, but this integration could be easier."
"One feature that could be added to Capture 2.0 is generating a PDF file from your capture, so you can see your screenshots and steps."
"Reportings are not user-friendly."
"The definitions for the objects need to be automated. They need to be recognized automatically by Worksoft Certify instead of changing them back and forth manually. This is also something that Worksoft is currently working on."
