Singularity Platform vs Trellix Helix Connect comparison

SentinelOne and Trellix are both solutions in the Security Information and Event Management (SIEM) category. SentinelOne is ranked #38 with an average rating of 8.0, while Trellix is ranked #19 with an average rating of 8.6. SentinelOne holds a 0.4% mindshare in SIEM, compared to Trellix’s 1.0% mindshare. Additionally, 100% of SentinelOne users are willing to recommend the solution, compared to 90% of Trellix users who would recommend it.

Singularity Platform

Read 4 Singularity Platform reviews

438 Views
385 Comparison Views

100% willing to recommend

Trellix Helix Connect

Read 13 Trellix Helix Connect reviews

1,613 Views
1,274 Comparison Views

90% willing to recommend

Singularity Platform

Trellix Helix Connect

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Executive SummaryUpdated on Jan 18, 2026

Trellix Helix Connect and Singularity Platform are competing security solutions. Singularity Platform seems to have the upper hand with its advanced features, while Trellix Helix Connect is favored for better pricing and support.

Features: Trellix Helix Connect stands out with integration capabilities, real-time threat detection, and support throughout deployment. Singularity Platform is noted for superior automation, AI-driven insights, and proactive threat management.

Ease of Deployment and Customer Service: Singularity Platform offers a streamlined deployment process with responsive support. Trellix Helix Connect requires more intricate setups, accompanied by robust guidance.

Pricing and ROI: Trellix Helix Connect offers competitive pricing and satisfactory ROI. Singularity Platform’s cost is higher but justified by comprehensive features and long-term value.

To learn more, read our detailed Singularity Platform vs. Trellix Helix Connect Report (Updated: December 2025).

Buyer's Guide

Singularity Platform vs. Trellix Helix Connect

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Singularity Platform

Ranking in Security Information and Event Management (SIEM)

38th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

AI-Powered Cybersecurity Platforms (12th)

Trellix Helix Connect

Ranking in Security Information and Event Management (SIEM)

19th

Average Rating

8.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Security Incident Response (3rd)

Mindshare comparison

As of January 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Singularity Platform is 0.4%, up from 0.0% compared to the previous year. The mindshare of Trellix Helix Connect is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM) Market Share Distribution
Product	Market Share (%)
Trellix Helix Connect	1.0%
Singularity Platform	0.4%
Other	98.6%

Security Information and Event Management (SIEM)

Featured Reviews

GANESAN K

Senior Technical Engineer at Safezone Secure Solutions Private Limited

Helps identify vulnerabilities, recover from attacks swiftly, and unify security management from a single console

Singularity Platform has an easy-to-use console. When it comes to customization, it has some options, but I wouldn't say it is very customizable. If you are asking if this is fully customizable, I would say it is partially customizable, not fully customizable. In some places, I can understand from a security background that they have kept those features considering security. However, it lacks customization and could enable much more than that. Even though Singularity Platform has multiple integrations with multiple solutions, it still needs more because competitive vendors such as CrowdStrike and Trend Micro provide more integrations than SentinelOne. The first thing I would say about the negative side of Singularity Platform is that it lacks some customization and integrations compared to competitors. We can integrate Fortinet and Palo Alto, which are big players, but there are many other small companies. Even Zoho is a significant player in our market, but there are no integrations for Zoho.

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reviewer2646834

Presales Lead at a outsourcing company with 11-50 employees

Reduces detection and response times through automation and alert correlation

The best features that Trellix Helix Connect offers are SOAR, automation, hyperautomation, and the correlation of alerts and threat intelligence, for example, when the alerts cross through MITRE ATT&CK, which stand out most to me. Out of those features, automation, alert correlation, and threat intelligence have made my work easier and more effective as we integrate many cybersecurity solutions into the XDR and set up the use cases to reduce MTTD and MTTR from days to minutes. I would add that the level of integration with other brands is something that surprises me about the features of Trellix Helix Connect. Trellix Helix Connect has positively impacted my organization as it is the most important tool to provide MDR service to our clients, which has resulted in specific outcomes and improvements.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Singularity Platform allows us to have one single view of potential threats and the health of our environment, helping us optimize operational efficiency."

"During the time of attacks, if there is any data loss, we were able to easily roll back those attacks and retrieve that data for the client with a single click."

"Singularity Platform's real-time personalization feature has helped our customer experience strategies by allowing us to have different workspaces where we have custom views, and depending on the use case because we have many products that use Singularity Platform, they interact with the UI in different ways, producing different elements and giving us tailored views for different products."

"The main benefits the end-user gets from Singularity Platform are, first, the program itself being very small, and then we get better output from applications running on their systems."

"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."

"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."

"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."

"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."

"It is kind of simple and very easily deployable. You can start working with it very fast."

"The most valuable features include predefined use cases and threatening states."

"Trellix Helix Connect has positively impacted my organization as it is the most important tool to provide MDR service to our clients, which has resulted in specific outcomes and improvements."

"The best feature of Trellix Helix Connect is its quick implementation."

More Trellix Helix Connect pros

Cons

"Sometimes, these customized solutions our developers develop also get flagged in real time, and the processes get stopped and are blocked, and we have to whitelist the processes."

"The dashboards can be improved, and their dashboarding functionality needs to be better. The way the dashboards look is not really impactful or meaningful."

"In my opinion, the real-time monitoring capabilities in Singularity Platform sometimes work and sometimes they don't, because there are a lot of false positives and people use unsigned applications which get deleted or quarantined by the product."

"The first thing I would say about the negative side of Singularity Platform is that it lacks some customization and integrations compared to competitors."

"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."

"We often rely on Martins to create logs and provide professional threat services rather than basic support."

"We have certain challenges with integrating the SOAR platform with multiple vendors."

"The support would rate a three out of ten. It can take one to four weeks to connect with someone who truly understands Helix and can provide solutions."

"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."

"Trellix needs to address the price for the product to be more appealing to customers."

"It should have more cloud connectors. It could also be cheaper."

"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."

More Trellix Helix Connect cons

Pricing and Cost Advice

Information not available

"I rate Trellix Helix a five out of ten for pricing."

"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."

"FireEye Helix is a little expensive."

"It could be cheaper, but that applies to every product."

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Top Industries

By visitors reading reviews

No data available

Comms Service Provider

17%

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Singularity Platform?

It's average. It's not cheap, but not expensive—average cost and quite affordable.

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What needs improvement with Singularity Platform?

I think some parts of Singularity Platform could be improved or enhanced, as you most likely need to know the platform quite well to write queries and search for information. There are a few too ma...

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What is your primary use case for Singularity Platform?

As a company, we are using Singularity Platform to manage the data on the platform. We use Singularity Platform as a unified view where we can see all the data from our applications in one place. I...

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What is your experience regarding pricing and costs for FireEye Helix?

The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.

See all answers

What needs improvement with FireEye Helix?

To improve Trellix Helix Connect, I think it is possible to enhance the dashboard to share more information about the incidents. For example, if I want to check a MITRE technique, maybe it is neces...

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What is your primary use case for FireEye Helix?

My main use case for Trellix Helix Connect is to provide an MDR service to our clients. We use Trellix Helix Connect to correlate the alerts and automate the response most often. For example, we us...

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Compared 17% of the time

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Compared 7% of the time

Rapid7 InsightIDR vs Trellix Helix Connect

Compared 6% of the time

Microsoft Sentinel vs Trellix Helix Connect

Compared 5% of the time

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Compared 5% of the time

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Product Reports

Buyer's Guide

Singularity Platform

January 2026

Download Singularity Platform product report

Buyer's Guide

Trellix Helix Connect

January 2026

Download Trellix Helix Connect product report

Also Known As

No data available

FireEye Helix, FireEye Threat Analytics

Overview

One intelligent platform. Unprecedented speed. Infinite scale. Singularity™ enables unfettered visibility, industry-leading detection, and autonomous response. Discover the power of AI-powered, enterprise-wide cybersecurity.
The world’s leading enterprises use the Singularity platform to prevent, detect, and respond to cyber attacks at machine-speed, greater scale, and higher accuracy across endpoint, cloud, and identity.
Maximize visibility across the entire enterprise. Defend your enterprise with unrivaled speed, coverage, and efficiency. Leverage AI to respond across the entire connected security ecosystem.

SentinelOne

Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.

Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.

What are the key features of Trellix Helix Connect?

API Integration: Simplifies data exchange with easy-to-use APIs.
Automation: Offers strong automation for efficient threat management.
Swift Deployment: Enables rapid setup in diverse environments.
XDR Platform: Facilitates data correlation for comprehensive threat insights.
Email Threat Prevention: Protects against phishing and email threats.
Advanced Malware Detection: Identifies and mitigates complex malware.
AI Capability: Boosts incident resolution with intelligent analysis.

Which benefits should users consider while evaluating?

Improved Threat Detection: Enhances security with advanced threat prevention.
Operational Efficiency: Streamlines incident response with automation and query enhancements.
Scalability: Supports broad environments with over 400 connectors.
Adaptability: Predefined use cases increase utilization efficiency.
Cost Effectiveness: Potential for ROI with streamlined operations and integration capabilities.

Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.

Trellix

Sample Customers

Information Not Available

Police Bank, Verisk Analytics, Teck Resources

Buyer's Guide

Singularity Platform vs. Trellix Helix Connect

December 2025

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