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SharePoint vs Slack Business - Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
SharePoint enhances efficiency by centralizing document management, improving collaboration, and reducing operational costs, despite inconsistent ROI evaluations.
Sentiment score
3.7
Slack Business boosts productivity and organization, achieving 40% ROI despite moderate satisfaction and desired pricing improvements over Gmail.
Time spent searching for documents has reduced significantly, and I saw a noticeable drop in duplicate or outdated documents, speeding up the search system by more than thirty to forty percent.
Software Engineer at ValueMomentum
Huge amount of time is saved. Especially from my own personal experience, I can tell you that SharePoint usage saves me an average of one and a half hours per day.
Data Analyst at Aig Foundation
 

Customer Service

Sentiment score
6.2
SharePoint customer service is generally good, but experiences vary based on support packages, with premium options offering quicker resolutions.
Sentiment score
5.8
Slack's support is praised for efficiency and effectiveness, with positive ratings despite minimal direct user interaction needed.
There is a lack of detailed and timely responses, and support is not always transparent with the solutions.
Practice Manager at a consultancy with 201-500 employees
The quality of Microsoft's technical support is very high.
Consultant/Administrator O365 solutions at a manufacturing company with 10,001+ employees
It's also difficult sometimes to get the right information because we speak at first to a generalist and they have to go to a specialist.
Supervisor at a comms service provider with 5,001-10,000 employees
We tend to focus more on Workato for support, but internally we raise service requests with the infrastructure team for any issues related to Slack.
Integration Engineer
When I connected to Slack Business - Enterprise API, tutorials and documentation were available online.
Da at hanasoft
If something was beyond their hands, then it would only be escalated to the external Slack team.
Senior Consultant at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
6.8
SharePoint is scalable and adaptable, but requires careful planning to avoid issues, especially in large deployments.
Sentiment score
7.2
Slack Enterprise is highly scalable, supporting both small and large teams, though the free version has limitations.
We have had new teams developed within our organization, and SharePoint has scaled to accommodate them without any issues.
Data Analyst at Aig Foundation
Making it easy to scale from a load-balancing and infrastructure perspective.
Cloud Security & Governance at a financial services firm with 10,001+ employees
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
Cloud Architect at Freelance
Slack is endlessly scalable.
Application Security Manager at Interact Intranet
Slack Business - Enterprise is a scalable product fitting for small businesses as well as enterprises, with no limitations on the number of users.
Da at hanasoft
Slack is not as comprehensive as Microsoft Teams in terms of scheduling and hosting meetings.
Data Engineer at BlazeClan Technologies
 

Stability Issues

Sentiment score
7.7
SharePoint is stable with few issues, mainly from setups, data size, and updates; following best practices enhances reliability.
Sentiment score
7.8
Slack Business - Enterprise is stable and reliable, with minor issues and high user ratings for performance and communication.
From my experience, it offers high availability and reliability, and I have not faced any major downtime issues.
Software Engineer at ValueMomentum
I have never once experienced a downtime on SharePoint whereby we come and say files are not accessible because the SharePoint server is down.
Data Analyst at Aig Foundation
The stability of SharePoint is high; it is quite stable and resilient.
Cloud Security & Governance at a financial services firm with 10,001+ employees
It integrates with various systems, allowing us to manage site reliability, availability, and reliability.
Application Security Manager at Interact Intranet
Slack's stability is a perfect 10.
Webflow Developer at Qureos
I do not see glitches, latency issues, or downtime.
Da at hanasoft
 

Room For Improvement

SharePoint's user interface, performance, integration, and support challenges hinder usability and require expertise, customization, and third-party tools.
Slack Business requires enhancements in video, integration, notifications, organization, customization, security, AI, multimedia sharing, and scheduling.
Microsoft forces users to upgrade their license to access proper auditing information, which is essential and should be included in any license.
Practice Manager at a consultancy with 201-500 employees
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
Lead Consultant at a tech vendor with 10,001+ employees
Expansion of scalability is needed, specifically the threshold limits for site items should be increased beyond the current 5,000 items.
We can also improve the creation of channels, particularly in terms of privacy, security, flexibility, and the addition of members to newly created channels.
Integration Engineer
There are a lot of integrations and custom integrations available, but I believe there are opportunities to make those integrations much easier and faster, particularly for business or non-technical people.
Co Founder at a tech consulting company with 11-50 employees
I would rate it a ten if it comes with some AI features, particularly using generative AI to produce summarization and other kinds of insights from communication in a more secure, data-secure way.
Senior Consultant at a consultancy with 10,001+ employees
 

Setup Cost

SharePoint pricing varies widely based on deployment type and offers cost-saving opportunities through strategic planning and licensing agreements.
Slack Business provides pricing from free to $20 per user, with paid options offering advanced features for larger teams.
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
PM at EUIPO - European Union Intellectual Property Office
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
Cloud Security & Governance at a financial services firm with 10,001+ employees
Enterprise licensing is generally cost-effective compared to individual purchases.
Lead Consultant at a tech vendor with 10,001+ employees
 

Valuable Features

SharePoint enhances collaboration and productivity with customization, secure file sharing, Microsoft integration, workflow automation, and comprehensive search.
Slack Business - Enterprise excels with app integrations, customizable channels, and collaboration tools, surpassing competitors like Teams.
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
Cloud Architect at Freelance
Its rights management capabilities and ability to restrict access to certain people are also very useful.
Lead Consultant at a tech vendor with 10,001+ employees
The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.
Financial Director at Est
In my experience, Slack is a stable product for communication, and I appreciate its automation features and integration of AI capabilities for enhancing specific functions.
Webflow Developer at Qureos
Slack Business - Enterprise is beneficial for us primarily because the API was very beneficial, and that is the main one;
Da at hanasoft
We use the incoming webhook to push end results of automation, which makes our life easier by allowing us to easily check the status of our automation jobs through our corporate phone while in Slack itself.
Senior Consultant at a consultancy with 10,001+ employees
 

Categories and Ranking

SharePoint
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
167
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
Slack Business - Enterprise
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
83
Ranking in other categories
Enterprise Social Software (1st)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. SharePoint is designed for Enterprise Content Management and holds a mindshare of 11.7%, down 15.9% compared to last year.
Slack Business - Enterprise, on the other hand, focuses on Enterprise Social Software, holds 9.6% mindshare, down 13.0% since last year.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
SharePoint11.7%
Alfresco6.7%
OpenText Content Management6.3%
Other75.3%
Enterprise Content Management
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Slack Business - Enterprise9.6%
Microsoft Teams6.9%
Atlassian Confluence6.6%
Other76.9%
Enterprise Social Software
 

Featured Reviews

Ravi Raushan Kumar - PeerSpot reviewer
Software Engineer at ValueMomentum
Centralized document governance has boosted collaboration and made knowledge sharing structured
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Threaded collaboration has transformed how our team tracks tickets and monitors automation updates
One suggestion I would make for improving Slack Business - Enterprise is the support of multimedia such as images and videos that we can easily share through Slack. That would be great. Additionally, another thing is AI integration; if Slack has some AI capabilities to get insights about conversations or summarization, that would be a great feature. If Slack has an AI feature that can summarize a particular Slack thread and provide a summary of that, that would be a great feature for us. I would rate it a ten if it comes with some AI features, particularly using generative AI to produce summarization and other kinds of insights from communication in a more secure, data-secure way.
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Government
10%
Financial Services Firm
10%
Construction Company
8%
Manufacturing Company
8%
Financial Services Firm
15%
Performing Arts
11%
Construction Company
11%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise40
Large Enterprise83
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise13
Large Enterprise25
 

Questions from the Community

What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
It is a little difficult to name the areas for improvements in SharePoint because I don't use it all that much. I know I can host pages on it and feel that the CMS platform, which helps create thos...
What is your primary use case for SharePoint?
SharePoint is a repository that I use primarily for collaboration and sharing resources and assets. It's a good way to collaborate, and one benefit of SharePoint is the pages you can create on it, ...
What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
I am uncertain how Slack Business - Enterprise can be improved. Better notification controls, improved threading, and more integrations are all good features that seem relevant.
What is your primary use case for Slack?
My main use case for Slack Business - Enterprise is connecting between different teams and facilitating communication for teams. A quick, specific example of how my teams use Slack Business - Enter...
 

Also Known As

SharePoint 2007, SharePoint 2010
No data available
 

Overview

 

Sample Customers

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: May 2026.
900,838 professionals have used our research since 2012.