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ScreenConnect vs Vidyo comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ScreenConnect
Ranking in Virtual Meetings
18th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
37
Ranking in other categories
Remote Access (16th), Remote Visual Support (3rd)
Vidyo
Ranking in Virtual Meetings
10th
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Virtual Meetings category, the mindshare of ScreenConnect is 2.2%, up from 1.9% compared to the previous year. The mindshare of Vidyo is 1.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Vidyo1.9%
ScreenConnect2.2%
Other95.9%
Virtual Meetings
 

Featured Reviews

Todd Blake - PeerSpot reviewer
Senior IT Specialist at a healthcare company with 11-50 employees
Simple to set up, reasonable pricing, and useful remote control capabilities
I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.
reviewer2592660 - PeerSpot reviewer
Head of solutions at a healthcare company with 10,001+ employees
Is excellent for video conferencing, with a very high usage rate
There are a few technical aspects that might need assistance, such as enabling Vidyo inside a web browser as opposed to using it via an SDK in an app. Occasionally, issues can arise when using video conferencing in third-party applications. Feedback from developers could be beneficial for improving these areas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Control lets us do remote management of machines without having to be on the VPN; it's super simple and super easy, so that's really where the advantage comes in for us."
"Compared to what's out there the pricing is probably a good value."
"Setup was very straightforward. All I had to do was write a GPO on my domain controller and it automatically installed the agent that I downloaded from the software. I literally had to do nothing."
"I am able to support our remote users; this has been a great help."
"The product is really easy to deploy."
"Extremely user friendly"
"We are more efficient at resolving end-user tickets as a result of implementing this product, with our ticket count lower and our ticket throughput increased because now we just click a button to connect and we're off and running."
"Valuable features include the responsiveness, ability to tune up and tune down the connection, and video."
"There is no reason not to use cloud-based solutions these days (such as Zoom, Fuze, GoToMeeting or even Lync/Office365)."
"I think for the companies with remote offices, they will experience a serious saving on travel costs."
"Vidyo is excellent for video conferencing, with a very high usage rate alongside Epic Solutions."
 

Cons

"The username is automatically generated by ScreenConnect and you can't choose it."
"The solution is a little bit complicated when you want to implement it."
"Speed is a major factor in Automate, and the control panel is horribly slow."
"At the moment, there's absolutely no specific feature that we actually need additionally since all the features that we need are available."
"There can be some complexities when running patches or when building up all the profiles, making them areas where improvements are required."
"I was not thrilled with their support. I do not have a lot of time to deal with the attention which is needed to fix issues."
"The solution should add the ability to video chat with the user on the other end."
"I thought it was a little bit difficult to set up, it was complicated."
"As a partner, I don't have direct access to Vidyo support document resourses."
"There are a few technical aspects that might need assistance, such as enabling Vidyo inside a web browser as opposed to using it via an SDK in an app."
 

Pricing and Cost Advice

"We pay $85 per month for each user for a ConnectWise package with multiple solutions."
"It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."
"The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."
"Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."
"Pricing is fair for Control and the licensing is simple."
"It is priced fairly."
"Good price and works well."
"We pay an annual licensing fee."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
13%
Comms Service Provider
10%
Outsourcing Company
9%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise7
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Vidyo?
The financial model of Vidyo is different. It can be expensive and is not cheap, but the pricing can be better negotiated depending on usage. It depends on how it aligns with your business model an...
What needs improvement with Vidyo?
There are a few technical aspects that might need assistance, such as enabling Vidyo inside a web browser as opposed to using it via an SDK in an app. Occasionally, issues can arise when using vide...
What is your primary use case for Vidyo?
We use Vidyo for telemedicine. It is integrated into our telehealth solutions, specifically with Epic Solutions in the United States. In health care, telemedicine is not an option anymore; it is a ...
 

Comparisons

 

Also Known As

ConnectWise Control
VidyoConferencing
 

Overview

 

Sample Customers

Jon Rosen Systems
Mercy, Ricoh, Rubbermaid, Philips, Hitachi Inspire, Vedder Price, Carnegie Mellon University, 2Internet, Arizona State University, Ontario Telemedicine Network, GAP
Find out what your peers are saying about ScreenConnect vs. Vidyo and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.