"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."
"We have found the scalability capabilities to be okay."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"It's easy to use."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"They have great integration with the active directory."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"In terms of general network monitoring features, I find SolarWinds Network Device Monitor very flexible and comfortable to use. The software itself is extremely useful when it comes to monitoring how our data moves between different networks and environments."
"I like the mapping that you could do and the dashboards were very pretty."
"The deployment process is quick."
"This product proactively tells us about issues before the users notice."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
"The management of the servers could be better."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
"The solution should be more user-friendly and offer a better user interface."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"The interface is a little bit cumbersome and certain actions could be simplified."
"The initial setup should be easier to complete."
"Although I haven't explored all of the features available, I wouldn't mind if the software were made to be a bit more customizable."
"The security could always be improved."
"The security needs improvement, which is why we are moving away from Solar Winds. We have security concerns."
"Integration with different tools, such as ServiceNow and Excel, can be improved."
"There is no mobile version of this product, and our team should be able to access it using a mobile device."
SCOM is ranked 8th in Network Monitoring Software with 14 reviews while SolarWinds Network Device Monitor is ranked 44th in Network Monitoring Software with 5 reviews. SCOM is rated 7.8, while SolarWinds Network Device Monitor is rated 8.0. The top reviewer of SCOM writes "Feature rich, scalable and user-friendly, but open-source products are free and do the same thing". On the other hand, the top reviewer of SolarWinds Network Device Monitor writes "Lets us monitor how our data moves around and supports us well with troubleshooting". SCOM is most compared with Zabbix, Dynatrace, PRTG Network Monitor, Nagios XI and SolarWinds NPM, whereas SolarWinds Network Device Monitor is most compared with ManageEngine NetFlow Analyzer, Auvik, StableNet and DX NetOps. See our SCOM vs. SolarWinds Network Device Monitor report.
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