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SAP SuccessFactors vs Workday Human Capital Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors
Ranking in Cloud HCM
2nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
97
Ranking in other categories
Talent Management (2nd), Talent Acquisition (2nd), Global Payroll (2nd)
Workday Human Capital Manag...
Ranking in Cloud HCM
8th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Cloud HCM category, the mindshare of SAP SuccessFactors is 20.8%, down from 22.3% compared to the previous year. The mindshare of Workday Human Capital Management is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

SandeepKumar7 - PeerSpot reviewer
Useful to manage employee life cycle management but is not very easy to implement
There are quite a few things, like goal management, in terms of transferring goals from manager to subordinates, which is probably not one of the best ways to look at SAP SuccessFactors, making it an area that could have been done better. Route management and template management are pretty good areas. The reporting in the tool is not as great as I would want it to be from a PMGM internal management perspective. I just hope that SAP SuccessFactors comes up with a payroll tool that suits India. I don't see it as one of the best tools for the Indian scenario. I would love to see much better document management in the system, like onboarding. Onboarding has document management, but if I want to report through it, there is not much that I can do about it. DMS in SAP would be great since, in most places, DMS is maintained outside the system. I would have loved to see better DMS in SAP SuccessFactors. In terms of the reporting, I understand that since everything is moving to SAP SAC. Even without SAP SAC, it would be great if we could have better analytics within SAP SuccessFactors.
Thomas Göbel - PeerSpot reviewer
A user-friendly solution that can be used for recruitment, performance management, and organization management
The solution is quite complex with all of the requirements that we have as a big company. When we get information about some task to do in Workday Human Capital Management, it's not easy to find it. The solution should focus more on user experience and less on the technical side.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Compared to other on-premise solutions, the first advantage of SAP SuccessFactors is that it is a SaaS-based solution."
"One of the most wonderful features is the ability to customize the modules and workflows. So far, we've done a fair bit of customization and it is helping us a lot and really adds to the value we already get from SuccessFactors."
"The solution is stable."
"It covers all the everyday functions of the employee life cycle."
"The interface is really useful and it's very easy to combine different information. For example, we can easily get reports that we need. It's very easy to create reports."
"The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use it fully, we might not utilize all its available features yet."
"We have found objects like Foundation and MDF most valuable."
"The most valuable features of the solution are GUI and OData API."
"The product is a complete solution for security."
"According to me, the most valuable feature is autonomy of business processes and the security configuration within the tenant, specifically the configuration. The solution is highly stable. It’s designed to handle most tasks automatically. I rate it a nine out of ten. The solution is highly scalable. I rate it an eight out of ten. This solution consistently supports its customers through its implementation partners or sales support. The setup is designed to be user-friendly and straightforward. Workday HCM is user-friendly and easier to implement within the organization"
"The most valuable feature of the solution is that it is a cloud-based system and easy to use."
"Workday Human Capital Management is a user-friendly solution."
"Workday Human Capital Management's most valuable feature is self-service."
"The solution has good accessibility; it's easy to use and not very confusing."
 

Cons

"One area for improvement is making SuccessFactors more compatible with other countries, especially in terms of payroll and other functionalities."
"It is not that user-friendly. It can be made more user-friendly."
"I don't think SuccessFactors is quite fit for use as an employee database."
"Integration between Employee Central and Compensation in SAP SuccessFactors is one area of the solution that has room for improvement."
"Analytics could use some work."
"There is not much scope for enhancements, personalization, or customization with the cloud-based variant of this solution, which could be improved."
"The reporting and cloud integration could be done better in this solution."
"The user experience could be simplified."
"The solution should enhance its flexibility and promptly incorporate the brainstormed ideas into the upcoming releases. Typically, after their brainstorming session, it takes one or two update cycles for the changes to reflect in the tenant."
"Currently, the product's payroll feature works only in four countries. It should work for more countries."
"The tool has certain shortcomings when it comes to its integration capabilities with other systems in our company, making it an area where improvements are required."
"The solution should focus more on user experience and less on the technical side."
"It would be good if the solution provided more extensive training sessions."
"We have had issues with respect to incidents."
 

Pricing and Cost Advice

"For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
"I rate the tool's pricing a seven to eight out of ten."
"This is a more costly solution than comparable products, and training is not available in the open-market, so this has to be purchased separately from the vendor."
"It could be cheaper."
"It is not cheap, but it is reasonable."
"The licensing fees are based on the number of modules that are being used, and the number of users."
"The pricing for SuccessFactors is ridiculously high, and there are costs in addition to the license fee for some features."
"The price of the solution is highly expensive."
"Each module comes with an additional cost. It operates on a mid-price model. So, there is an additional payment for each module needed. The solution might be costlier for smaller companies, making it more suitable for mid to large-sized enterprises."
"The solution’s pricing is better than SAP SuccessFactors."
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Top Industries

By visitors reading reviews
Educational Organization
34%
Computer Software Company
7%
Manufacturing Company
7%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
What do you like most about Workday Human Capital Management?
The most valuable feature of the solution is that it is a cloud-based system and easy to use.
What needs improvement with Workday Human Capital Management?
The tool has certain shortcomings when it comes to its integration capabilities with other systems in our company, making it an area where improvements are required.
What is your primary use case for Workday Human Capital Management?
Workday Human Capital Management is our company's global HR system where information related to all our employees, starting from the recruitment to the exit of any employee, is stored. Our company ...
 

Comparisons

No data available
 

Also Known As

SuccessFactors
No data available
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
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Find out what your peers are saying about SAP SuccessFactors vs. Workday Human Capital Management and other solutions. Updated: April 2025.
856,856 professionals have used our research since 2012.