We performed a comparison between SAP SuccessFactors and Workday Human Capital Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud HCM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."All of SuccessFactors' features are useful, but there are several modules within SuccessFactors that I find handy. You have Employee Central, which manages employee records within the system. It manages all the information about an employee, including names, addresses, account numbers, positions, org charts, etc. It also handles performance reviews and KPIs for employees within an organization. Then you have succession planning and development as well."
"This solution has automatic linking and reporting features. Upgrades are hassle-free because you don't need to change everything from scratch, when compared to Meta4."
"This solution is very user-friendly, and supports 60 plus languages."
"We use the cloud version to maintain all the employee records, payroll, etc. We use everything that comes with the HR suite."
"Provides an open architecture and an open platform so it can coexist with other systems."
"There are a lot of features in SuccessFactors that HR can actually explore. We recently implemented a learning platform that employs the individual staff to actually manage their own learning."
"The tool has a unique talent management platform."
"SAP SuccessFactors is a very reliable and stable solution."
"According to me, the most valuable feature is autonomy of business processes and the security configuration within the tenant, specifically the configuration. The solution is highly stable. It’s designed to handle most tasks automatically. I rate it a nine out of ten. The solution is highly scalable. I rate it an eight out of ten. This solution consistently supports its customers through its implementation partners or sales support. The setup is designed to be user-friendly and straightforward. Workday HCM is user-friendly and easier to implement within the organization"
"The solution has good accessibility; it's easy to use and not very confusing."
"The most valuable feature of the solution is that it is a cloud-based system and easy to use."
"The product is a complete solution for security."
"Workday Human Capital Management's most valuable feature is self-service."
"Workday Human Capital Management is a user-friendly solution."
"The solution needs more localization, especially for the Middle East and Russia."
"The pricing of SAP is quite high."
"The back end for the administration and the front end is too overtly complex and it's not aligned with our operations and learning needs."
"They should improve the reports."
"Its overall integration and user experience can be improved. SuccessFactors is a system that is built out of three different systems. The elements part was bought from Plateau, and the original performance dialogue was built by SuccessFactors itself. After that, SAP bought it, and it hasn't improved in the last few years. SuccessFactors is a perfect tool if you use it the way it is meant to be, but if you start building custom sessions and try to use it differently, then it is a total mess. It is not agile. It is like an old Mastodon truck or whatever. We don't have the Employee Central and Competence Management modules. Our company made the choice to not implement the Employee Central module. We also didn't implement the Competence Management module. We use the learning module to do some competence management, but I am not that fond of it. It would have been best to have the whole suite. SAP should never sell this without selling the whole suite because it just doesn't work. The biggest gain for me would be having the possibility of doing strategic personnel planning and managing internal mobility. If it could be used for social purposes, such as creating communities and connecting with media channels, that would be perfect. It should also have the possibilities for local admin and agile product development."
"SAP SuccessFactors could improve the integration. It is not simple to integrate and it needs to be made easier."
"SuccessFactors feels rigid. It should be more streamlined. Also, the interface design is outdated and needs an upgrade."
"The price of the solution could improve, it is too high."
"The solution should enhance its flexibility and promptly incorporate the brainstormed ideas into the upcoming releases. Typically, after their brainstorming session, it takes one or two update cycles for the changes to reflect in the tenant."
"Currently, the product's payroll feature works only in four countries. It should work for more countries."
"The solution should focus more on user experience and less on the technical side."
"The tool has certain shortcomings when it comes to its integration capabilities with other systems in our company, making it an area where improvements are required."
"We have had issues with respect to incidents."
"It would be good if the solution provided more extensive training sessions."
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SAP SuccessFactors is ranked 1st in Cloud HCM with 90 reviews while Workday Human Capital Management is ranked 10th in Cloud HCM with 6 reviews. SAP SuccessFactors is rated 7.8, while Workday Human Capital Management is rated 8.6. The top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". On the other hand, the top reviewer of Workday Human Capital Management writes "A tool to help businesses maintain records of the hire-to-retire process of employees". SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud, PeopleSoft and UKG, whereas Workday Human Capital Management is most compared with . See our SAP SuccessFactors vs. Workday Human Capital Management report.
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