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SAP SuccessFactors vs Workday Human Capital Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors
Ranking in Cloud HCM
2nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
97
Ranking in other categories
Talent Management (2nd), Talent Acquisition (2nd), Global Payroll (2nd)
Workday Human Capital Manag...
Ranking in Cloud HCM
7th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Cloud HCM category, the mindshare of SAP SuccessFactors is 19.9%, down from 22.5% compared to the previous year. The mindshare of Workday Human Capital Management is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

Renelia Villanueva - PeerSpot reviewer
Moving to a cloud-based employee portal has improved experience but user interface requires attention
I am currently handling SAP sub-modules, particularly in HR. I interface with SAP SuccessFactors modules such as Employee Central, Goals and Performance, and Talent Moving from an in-house developed employee self-service portal to a cloud-based internet solution is an improvement for us.…
Thomas Göbel - PeerSpot reviewer
A user-friendly solution that can be used for recruitment, performance management, and organization management
The solution is quite complex with all of the requirements that we have as a big company. When we get information about some task to do in Workday Human Capital Management, it's not easy to find it. The solution should focus more on user experience and less on the technical side.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a scalable solution."
"The most valuable feature of SAP SuccessFactors is analytics."
"SAP SuccessFactors is stable, we have not found any bugs or glitches."
"In terms of user experience, it is quite good."
"The most valuable features of SAP SuccessFactors are onboarding, recruiting, marketing, and performance."
"The cloud security and the correct features for payroll calculations, once issues are resolved, are valuable aspects of this product."
"The tool's most valuable feature is its integration capabilities with on-premise ERPs and other systems."
"This solution is very user-friendly, and supports 60 plus languages."
"According to me, the most valuable feature is autonomy of business processes and the security configuration within the tenant, specifically the configuration. The solution is highly stable. It’s designed to handle most tasks automatically. I rate it a nine out of ten. The solution is highly scalable. I rate it an eight out of ten. This solution consistently supports its customers through its implementation partners or sales support. The setup is designed to be user-friendly and straightforward. Workday HCM is user-friendly and easier to implement within the organization"
"Workday Human Capital Management's most valuable feature is self-service."
"The most valuable feature of the solution is that it is a cloud-based system and easy to use."
"Workday Human Capital Management is a user-friendly solution."
"The solution has good accessibility; it's easy to use and not very confusing."
"The product is a complete solution for security."
 

Cons

"The solution is quite expensive."
"One of the most essential features that needs improvement right now is the reporting functionality. SuccessFactors' reports seem to be lagging a bit behind and we are very interested in customizing the reporting mechanism such that it pushes reports through quickly and automatically."
"SuccessFactors should consider building their best practices around critical industries to help companies become more differentiated in the markets they operate in."
"SAP SuccessFactors can improve the recruitment module and artificial intelligence features. More powerful analytics are needed."
"The complete integration process between SuccessFactors modules is not at the level that all customers expect when it comes to complete HR user experience from all angles."
"The back end for the administration and the front end is too overtly complex and it's not aligned with our operations and learning needs."
"It's a bit complicated to make a change in the tool... It is time-consuming."
"I would like to be able to configure objects from instances, not from import and export files."
"We have had issues with respect to incidents."
"It would be good if the solution provided more extensive training sessions."
"The tool has certain shortcomings when it comes to its integration capabilities with other systems in our company, making it an area where improvements are required."
"Currently, the product's payroll feature works only in four countries. It should work for more countries."
"The solution should focus more on user experience and less on the technical side."
"The solution should enhance its flexibility and promptly incorporate the brainstormed ideas into the upcoming releases. Typically, after their brainstorming session, it takes one or two update cycles for the changes to reflect in the tenant."
 

Pricing and Cost Advice

"The product is expensive. The product is worth the money you pay for it."
"This is a more costly solution than comparable products, and training is not available in the open-market, so this has to be purchased separately from the vendor."
"Our costs for the solution are subsidized by our parent company, I am not aware of the exact cost because of this. However, we pay $50,000 annually. If we move to another solution it will be more expensive."
"Due to the way in which we purchased SuccessFactors as a module along with other SAP modules, we were able to procure it at a slightly better price than usual. I would rate their pricing 5/5 stars."
"The pricing for SuccessFactors is ridiculously high, and there are costs in addition to the license fee for some features."
"I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
"It is not cheap, but it is reasonable."
"We are on an annual subscription to use SAP SuccessFactors. The pricing model is something that they could restructure a bit better. If it was based differently on the type of usage it would help."
"The solution’s pricing is better than SAP SuccessFactors."
"Each module comes with an additional cost. It operates on a mid-price model. So, there is an additional payment for each module needed. The solution might be costlier for smaller companies, making it more suitable for mid to large-sized enterprises."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
What do you like most about Workday Human Capital Management?
The most valuable feature of the solution is that it is a cloud-based system and easy to use.
What needs improvement with Workday Human Capital Management?
The tool has certain shortcomings when it comes to its integration capabilities with other systems in our company, making it an area where improvements are required.
What is your primary use case for Workday Human Capital Management?
Workday Human Capital Management is our company's global HR system where information related to all our employees, starting from the recruitment to the exit of any employee, is stored. Our company ...
 

Also Known As

SuccessFactors
No data available
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Information Not Available
Find out what your peers are saying about SAP SuccessFactors vs. Workday Human Capital Management and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.