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SAP Portfolio and Project Management vs ServiceNow Strategic Portfolio Management comparison

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Buyer's Guide
Project Portfolio Management
April 2024
Executive Summary

We performed a comparison between SAP Portfolio and Project Management and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Broadcom, ServiceNow and others in Project Portfolio Management.
To learn more, read our detailed Project Portfolio Management Report (Updated: April 2024).
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768,740 professionals have used our research since 2012.
Featured Review
Nalin Kumar
End-to-end project management capabilities and offers seamless vendor and client contract alignment
Nalin Kumar
Researched SAP Portfolio and Project Management but chose ServiceNow Strategic Portfolio Management: A user-friendly end-to-end solution that is flexible and very easy to scale
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"SAP is gradually introducing more flexibility and customization options to the system, allowing users to adapt it to their specific needs.""The integration portion with SAP models is valuable."

More SAP Portfolio and Project Management Pros →

"The performance is good.""The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance.""The ease of use is the most valuable feature. It's very intuitive to set up.""The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure.""Stable and scalable solution.""The PPM module is an excellent service.""Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us.""The technical support is pretty good. ServiceNow has consistently provided excellent assistance."

More ServiceNow Strategic Portfolio Management Pros →

Cons
"The system is old, so there are several issues that arise when we fetch data from integrated systems. Sometimes the data gets stuck, and there are instances where we need to access multiple pieces of information simultaneously.""It would be valuable if SAP integrated seamlessly with some products like Jira and Bitbucket."

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"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more.""The only issue for us is the pricing. It’s quite high in comparison with the competition.""The price is too high.""The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex.""It could be more user-friendly.""A major improvement we would like to see is definitely around agile management.""When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case.""The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."

More ServiceNow Strategic Portfolio Management Cons →

Pricing and Cost Advice
Information Not Available
  • "They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
  • "It is a little expensive. We are in Brazil, and for us, it is a little expensive."
  • "The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
  • "We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
  • "The cost of the solution should not be more than $50,000 annually."
  • "I would rate the cost as five out of ten."
  • "The licensing is based on metrics and is tailored to customer's needs."
  • "I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."

    • More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →

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    Questions from the Community
    What needs improvement with SAP Portfolio and Project Management?
    Top Answer:The system is old, so there are several issues that arise when we fetch data from integrated systems. Sometimes the data gets stuck, and there are instances where we need to access multiple pieces of… more »
    Read all 3 answers   →
    What is your primary use case for SAP Portfolio and Project Management?
    Top Answer:We use it for end-to-end project management as per the received requirements. There is a customized module called the Project Management System (PMS) where we receive the requirements. Once a… more »
    Read all 3 answers   →
    What do you like most about SAP Portfolio and Project Management?
    Top Answer:SAP is gradually introducing more flexibility and customization options to the system, allowing users to adapt it to their specific needs.
    Read all 2 answers   →
    What do you like most about ServiceNow Strategic Portfolio Management?
    Top Answer:The PPM module is an excellent service.
    Read all 21 answers   →
    What is your experience regarding pricing and costs for ServiceNow Strate...
    Top Answer:The solution is expensive. In addition to the standard license cost, we may require specific applications, especially from an orchestration standpoint or additional plugins. Some of these plugins are… more »
    Read all 15 answers   →
    What needs improvement with ServiceNow Strategic Portfolio Management?
    Top Answer:The configurations are fine, but the user interface could be improved. ServiceNow generally introduces a lot of new user interfaces, workspaces, and other features. There is room for improvement… more »
    Read all 19 answers   →
    Ranking
    9th
    out of 35 in Project Portfolio Management
    Views
    1,047
    Comparisons
    884
    Reviews
    1
    Average Words per Review
    945
    Rating
    8.0
    3rd
    out of 35 in Project Portfolio Management
    Views
    2,172
    Comparisons
    1,572
    Reviews
    15
    Average Words per Review
    557
    Rating
    7.8
    Comparisons
    Also Known As
    Portfolio and Project Management
    IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
    Learn More
    SAP
    ServiceNow
    Overview
    Portfolio Management integrates information from existing project management, human resources, and financial systems to provide an overview of the project portfolio with easy drilldown to details for portfolio managers, project managers, and resource managers. This enables innovative and collaborative, cross-functional business processes. Project Management covers the entire range of project management activities in development and consultancy projects, from planning to implementation to project completion.

    ServiceNow Strategic Portfolio Management is a highly regarded value-added Portfolio Management solution and also a top-ranked Enterprise Agile Planning tool. Strategic Portfolio Management (SPM) relates to the tools and processes that business organizations utilize to manage their usable resources and satisfy calculated business objectives.

    ServiceNow SPM ensures organizations are able to precisely identify and promote the best investment initiatives that accurately match the organizational objectives, which will facilitate that the most profitable outcomes are consistently achieved.

    Enterprise organizations can include the desired various factors of their business processes to include in their unique strategic portfolio. These factors can include but are not limited to employee performance initiatives, product promotions, client services, and more. When assembled together, these factors become integral elements to promote the most effective business process decisions that will ensure appropriate outcomes that align with the organization's overall goals and objectives.

    ServiceNow SPM Best Practices

    • Evaluate and catalog: Organizations should ensure that all stakeholders are aware and in agreement with the organization's goals and objectives, both short and long-term. Additionally, all the elements and components that are needed to accomplish those objectives have been accounted for and are available.
    • Set effective parameters: The organization should set clear parameters to monitor processes and performance to ensure that objectives are being maintained and consistently satisfied.
    • Productivity analysis: Review processes to eliminate redundancies to maintain balance and process alignment so that desired outcomes can be achieved.
    • Continuous process management: ServiceNow SPM provides a single transparent view that includes all processes (pending, ongoing, or completed) and how they align with the overall organizational goals and objectives.

    ServiceNow Strategic Portfolio Management Benefits:

    ServiceNow Strategic Portfolio Management has many valuable benefits. Some of its most valuable benefits include:

    • Big Picture Visualization
    • Improved Decision Making
    • Improved Process Management
    • Seamless Scalability
    • Increased Productivity
    • Improved Efficiency
    • Improved Time Management
    • Better Outcomes
    • Improved Communication
    • Comprehensive Reporting and Tracking
    • Improved Return on Investment


    ServiceNow Strategic Portfolio Management's primary focus is to align business strategy with work. Decision-makers are able to plan, complete and easily track progress across different methodologies and processes. The solution has been developed to ensure that the appropriate activities and processes are being completed in a timely manner to satisfy the organization’s goals consistently and achieve the most profitable outcomes.

    Reviews from Real Users

    “The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance.” Lenny L., Support Engineer at a tech services company

    “The ease of use is the most valuable feature. It's very intuitive to set up. Everything has a logical sequence, and you can see how it all links together. It's a good win for ServiceNow.” Fabrizio M., Head of Business Applications at Bio Products Laboratory Limited

    “The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values.” A Manager at a manufacturing company.

    Sample Customers
    Joy Global Inc., Citrix, EMC Corporation, Concho Resources, Concho Resources, RZD Russian Railways, Family Dollar Stores Inc., Lenovo
    Proximus, UNT SYSTEM, SAP SuccessFactors
    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company12%
    Energy/Utilities Company12%
    Computer Software Company8%
    Government5%
    REVIEWERS
    Computer Software Company31%
    Manufacturing Company13%
    Renewables & Environment Company6%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Manufacturing Company11%
    Government11%
    Computer Software Company10%
    Company Size
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise11%
    Large Enterprise76%
    REVIEWERS
    Small Business25%
    Midsize Enterprise7%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise75%
    Buyer's Guide
    Project Portfolio Management
    April 2024
    Download Free Report
    Find out what your peers are saying about monday.com, Broadcom, ServiceNow and others in Project Portfolio Management. Updated: April 2024.
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    SAP Portfolio and Project Management is ranked 9th in Project Portfolio Management with 4 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. SAP Portfolio and Project Management is rated 9.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of SAP Portfolio and Project Management writes "End-to-end project management capabilities and offers seamless vendor and client contract alignment". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". SAP Portfolio and Project Management is most compared with EcoSys, Jira, Asana, Planisware and Planview Portfolios, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Planisware.

    See our list of best Project Portfolio Management vendors.

    We monitor all Project Portfolio Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.