Try our new research platform with insights from 80,000+ expert users

SAP Portfolio and Project Management vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Portfolio and Project M...
Ranking in Project Portfolio Management
9th
Average Rating
8.8
Reviews Sentiment
6.1
Number of Reviews
5
Ranking in other categories
No ranking in other categories
ServiceNow Strategic Portfo...
Ranking in Project Portfolio Management
2nd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
35
Ranking in other categories
Enterprise Agile Planning Tools (3rd)
 

Mindshare comparison

As of September 2025, in the Project Portfolio Management category, the mindshare of SAP Portfolio and Project Management is 5.5%, down from 6.5% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 9.9%, down from 13.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Portfolio Management Market Share Distribution
ProductMarket Share (%)
ServiceNow Strategic Portfolio Management9.9%
SAP Portfolio and Project Management5.5%
Other84.6%
Project Portfolio Management
 

Featured Reviews

Nalin Kumar - PeerSpot reviewer
End-to-end project management capabilities and offers seamless vendor and client contract alignment
The system is old, so there are several issues that arise when we fetch data from integrated systems. Sometimes the data gets stuck, and there are instances where we need to access multiple pieces of information simultaneously. This creates problems that I have personally experienced. Therefore, these aspects need to be much more free-flowing and seamless. If something gets stuck, it takes time to resolve, and during the contract phase, we have Service Level Agreements (SLAs). If those SLAs are breached, it becomes problematic. Given that there are approximately 3000 projects running concurrently worldwide, utilizing the system with a vast database and numerous activities taking place. It could benefit from decentralization. Currently, it operates as a central system, but if it could be centralized for specific subsidiaries, it would be easier for us to manage.
Vishal Savajiani - PeerSpot reviewer
Effective reporting and AI features enhance task tracking
The best feature is the effective reporting system for project portfolio and program management. It allows us to track tasks easily, create cost budgets for individual tasks, and is aligned with AI features. It's a comprehensive strategic project management tool, Agile tool, and business continuity tool. The platform consolidates multiple offerings into one module, eliminating the need to invest in siloed applications.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SAP is gradually introducing more flexibility and customization options to the system, allowing users to adapt it to their specific needs."
"It improves productivity, cash flow management, and inventory control for clients."
"The integration portion with SAP models is valuable."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"Competitive in terms of research"
"The performance is good."
"The program is stable."
"The alignment feature between projects from the idea phase until it is finalized is highly valuable."
"It's a very complete solution."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"The resource manager is useful."
 

Cons

"It would be valuable if SAP integrated seamlessly with some products like Jira and Bitbucket."
"The platform's support structure needs improvement."
"The system is old, so there are several issues that arise when we fetch data from integrated systems. Sometimes the data gets stuck, and there are instances where we need to access multiple pieces of information simultaneously."
"SPM is definitely strong for project management, but its finance capabilities are not as robust."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
"Dashboard interface is limited functionally and not very user friendly"
"A major improvement we would like to see is definitely around agile management."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
 

Pricing and Cost Advice

"The product pricing varies based on whether the client is new or existing and the complexity of their business processes."
"The pricing is negotiable based on the contract and licensing perspective."
"The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
"It is a little expensive. We are in Brazil, and for us, it is a little expensive."
"I would rate the cost as five out of ten."
"The solution was quite expensive."
"They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
"We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
"The solution is expensive."
report
Use our free recommendation engine to learn which Project Portfolio Management solutions are best for your needs.
866,561 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Energy/Utilities Company
14%
Computer Software Company
10%
Manufacturing Company
10%
Retailer
7%
Financial Services Firm
14%
Manufacturing Company
13%
Government
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise23
 

Questions from the Community

What advice do you have for others considering SAP Portfolio and Project Management?
The platform integration with SAP finance systems has unified language and criteria, reducing the time for growth periods and ensuring international financial control and management. The resource m...
What is your experience regarding pricing and costs for SAP Portfolio and Project Management?
The product pricing varies based on whether the client is new or existing and the complexity of their business processes.
What do you like most about ServiceNow Strategic Portfolio Management?
We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network en...
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
The pricing is rated six, as it's relatively low-medium compared to other solutions. However, the value isn't fully justified when not all features are used. A pricing model adjustment is needed fo...
What needs improvement with ServiceNow Strategic Portfolio Management?
Based on observations, improvements in ServiceNow Strategic Portfolio Management could involve enhancing the project workbench, which currently shows every project to any project manager. Restricti...
 

Also Known As

Portfolio and Project Management
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Joy Global Inc., Citrix, EMC Corporation, Concho Resources, Concho Resources, RZD Russian Railways, Family Dollar Stores Inc., Lenovo
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about SAP Portfolio and Project Management vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: July 2025.
866,561 professionals have used our research since 2012.