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SAP Portfolio and Project Management vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Portfolio and Project M...
Ranking in Project Portfolio Management
11th
Average Rating
8.8
Reviews Sentiment
6.1
Number of Reviews
5
Ranking in other categories
No ranking in other categories
ServiceNow Strategic Portfo...
Ranking in Project Portfolio Management
6th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
Enterprise Agile Planning Tools (3rd)
 

Mindshare comparison

As of August 2026, in the Project Portfolio Management category, the mindshare of SAP Portfolio and Project Management is 3.6%, down from 6.0% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 4.4%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Portfolio Management Mindshare Distribution
ProductMindshare (%)
ServiceNow Strategic Portfolio Management4.4%
SAP Portfolio and Project Management3.6%
Other92.0%
Project Portfolio Management
 

Featured Reviews

Nalin Kumar - PeerSpot reviewer
Quality Assurance Group Lead at Samsung
End-to-end project management capabilities and offers seamless vendor and client contract alignment
The system is old, so there are several issues that arise when we fetch data from integrated systems. Sometimes the data gets stuck, and there are instances where we need to access multiple pieces of information simultaneously. This creates problems that I have personally experienced. Therefore, these aspects need to be much more free-flowing and seamless. If something gets stuck, it takes time to resolve, and during the contract phase, we have Service Level Agreements (SLAs). If those SLAs are breached, it becomes problematic. Given that there are approximately 3000 projects running concurrently worldwide, utilizing the system with a vast database and numerous activities taking place. It could benefit from decentralization. Currently, it operates as a central system, but if it could be centralized for specific subsidiaries, it would be easier for us to manage.
reviewer1470327 - PeerSpot reviewer
Senior Software Analyst at a tech vendor with 10,001+ employees
Workflow automation has streamlined request tracking and approval processes for my teams
ServiceNow Strategic Portfolio Management could be made better by reducing the prices. They should also provide more features with a better price compared to other tools in the market. Power Apps and Power Automate are much cheaper now compared to ServiceNow Strategic Portfolio Management. They should provide the approval license at no cost for ServiceNow Strategic Portfolio Management; otherwise, it would be difficult to continue with ServiceNow Strategic Portfolio Management. They must add integrations with other tools, and also a plug and play integration. The auto-closing of incidents with AI should be implemented; for example, if a user is facing an issue with a computer or some application, that incident needs to be taken care of by AI itself instead of a human.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With SAP Portfolio and Project Management we were able to have a full track of project progress and get useful insights about our projects."
"The integration portion with SAP models is valuable."
"The SAP PPM software is a very complete solution."
"The stability is good, and I have nothing bad to say about it."
"It improves productivity, cash flow management, and inventory control for clients."
"SAP is gradually introducing more flexibility and customization options to the system, allowing users to adapt it to their specific needs."
"The program is stable."
"Competitive in terms of research"
"We like the status report feature. It is something really valuable."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The product is quite convenient and user-friendly."
"The interface is extremely user-friendly."
"The PPM module is an excellent service."
"We don't have any complaints regarding the stability of ServiceNow IT Business Management."
 

Cons

"The initial support package of version 5.0 has some setup difficulties."
"The platform's support structure needs improvement."
"The system is old, so there are several issues that arise when we fetch data from integrated systems. Sometimes the data gets stuck, and there are instances where we need to access multiple pieces of information simultaneously."
"It would be valuable if SAP integrated seamlessly with some products like Jira and Bitbucket."
"The product itself could have an advanced analytics layer with an improved user interface that is adapted to the new digital era."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"A major improvement we would like to see is definitely around agile management."
"The pricing is average."
"It could be more user-friendly."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
 

Pricing and Cost Advice

"The product pricing varies based on whether the client is new or existing and the complexity of their business processes."
"The cost of the solution should not be more than $50,000 annually."
"I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
"The pricing is negotiable based on the contract and licensing perspective."
"I would rate the cost as five out of ten."
"It is a little expensive. We are in Brazil, and for us, it is a little expensive."
"The solution is expensive."
"The solution was quite expensive."
"We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
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Top Industries

By visitors reading reviews
Construction Company
11%
Financial Services Firm
8%
Computer Software Company
8%
Manufacturing Company
7%
Financial Services Firm
14%
Manufacturing Company
10%
Government
6%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise27
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
I purchased the license for the product directly from ServiceNow Strategic Portfolio Management.
What needs improvement with ServiceNow Strategic Portfolio Management?
ServiceNow Strategic Portfolio Management could be made better by reducing the prices. They should also provide more features with a better price compared to other tools in the market. Power Apps a...
What is your primary use case for ServiceNow Strategic Portfolio Management?
My use cases for ServiceNow Strategic Portfolio Management include ITSM. For ITSM, I use it for the service desk, workflow creations, catalog creation, and automatic allocations. I work with Servic...
 

Also Known As

Portfolio and Project Management
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Joy Global Inc., Citrix, EMC Corporation, Concho Resources, Concho Resources, RZD Russian Railways, Family Dollar Stores Inc., Lenovo
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about SAP Portfolio and Project Management vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: August 2026.
909,099 professionals have used our research since 2012.