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Salesforce Sales Cloud vs SimpleCRM comparison

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Featured Review
DB Prabhu
Robust and customizable with many useful features
An integrated approach to CRM always helps in streamlining activities across all the departments. We have been able to better our response times,... Read more →
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Buyer's Guide
CRM
July 2022
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "The subscription is on a monthly basis."
  • "The main issue is the price. Because it's SaaS, you will have to pay on a monthly or yearly basis."
  • "It is a premium product, so it is not the cheapest solution. I think if it's implemented well, and you're getting the soft cost benefits, the efficiencies, it's justified. But not if you're looking at just apples for apples as a subscription, without the complexity that you can achieve. It can deal with complex business requirements. Some other CRMs can't. But you certainly pay, so it's a premium-charged solution. It's one of the more expensive ones."
  • "I have found Salesforce Sales Cloud to be expensive. However, it is the number one CRM solution in the world. It is worth the money."
  • "The main thing is it is costly. Salesforce it is not cheap, it's costly. Some of our customers say it is a costly solution. So, we have lost some sale opportunities regarding the high price. This is the main thing that we are facing. It is sales per user and the user price is about $150 per month, per user for the Enterprise Edition. The other edition is less than this, but it is costly. A company that has 70 or 80 users would pay more than $8,000 USD yearly because it is cloud based."
  • "My understanding is that Salesforce is a little bit expensive, but in terms of the efficiencies, automation, and visibility, I think it's definitely value for money."
  • "Implementation and add-ons may be additional costs."
  • "Being license based, the license varies by type. The pricing is considered average."

    • More Salesforce Sales Cloud Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about Salesforce Sales Cloud?
    Top Answer:I would rate Salesforce Sales Cloud's scalability as very good. We have scaled from 30 to 150 within three years without a glitch.
    Read all 22 answers   →
    What needs improvement with Salesforce Sales Cloud?
    Top Answer:I don't like the way parent-child relationships work in transactions between records in Salesforce Sales Cloud. NetSuite is a little bit more user-friendly in that sense. Salesforce Sales Cloud… more »
    Read all 22 answers   →
    What is your primary use case for Salesforce Sales Cloud?
    Top Answer:We use this solution for opportunity and account management, contact management, quoting, marketing and for registration of events.
    Read all 23 answers   →
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    Earn 20 points

    Ranking
    1st
    out of 70 in CRM
    Views
    5,129
    Comparisons
    3,229
    Reviews
    49
    Average Words per Review
    640
    Rating
    8.2
    64th
    out of 70 in CRM
    Views
    26
    Comparisons
    17
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Sales Cloud, SFDC, Salesforce
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    Salesforce
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    SimpleCRM.com
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    Overview

    Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

    SimpleCRM is a fast and scalable CRM for lead management, contact centre automation, digital marketing, enterprise mobility, Customer360 dashboards, etc. SimpleCRM is AI-powered with AI-based chatbots, AI-based claims processing, and AI-based predictive analytics. Our key differentiator is the team with more than 300 CRM & AI / ML global project implementations on various platforms, including 10+ large-scale projects for banks and insurance companies in Southeast Asia.

    Offer
    Learn more about Salesforce Sales Cloud
    Learn More
    Learn more about SimpleCRM
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    Sample Customers
    Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
    HNB Bank, Ceylinco Life Insurance, IBM, HSBC, Fairfirst Insurance, IIM Ahmedabad, Reliance Foundation, ICC (commercial crime services UK), Karvy DigiKonnect Ltd.
    Top Industries
    REVIEWERS
    Computer Software Company27%
    Financial Services Firm7%
    Comms Service Provider7%
    Marketing Services Firm5%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider17%
    Financial Services Firm6%
    Government5%
    No Data Available
    Company Size
    REVIEWERS
    Small Business49%
    Midsize Enterprise20%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise12%
    Large Enterprise67%
    No Data Available
    Buyer's Guide
    CRM
    July 2022
    Download Free Report
    Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: July 2022.
    DOWNLOAD NOW
    622,645 professionals have used our research since 2012.

    Salesforce Sales Cloud is ranked 1st in CRM with 50 reviews while SimpleCRM is ranked 64th in CRM. Salesforce Sales Cloud is rated 8.2, while SimpleCRM is rated 0.0. The top reviewer of Salesforce Sales Cloud writes "Has good flexibility but is slow to handle feature requests". On the other hand, Salesforce Sales Cloud is most compared with Oracle E-Business Suite, SAP ERP, Camunda Platform, Siebel CRM and Oracle CX Sales, whereas SimpleCRM is most compared with .

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.