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Salesforce Einstein Analytics vs TIBCO Spotfire comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Salesforce Einstein Analytics offers varied ROI, showing quick returns for some users, while others face challenges due to implementation or company size.
Sentiment score
6.6
TIBCO Spotfire boosts productivity through reduced maintenance and enhanced analysis, justifying its cost with aligned organizational adoption.
 

Customer Service

Sentiment score
7.1
Salesforce Einstein Analytics offers effective customer service, quick responses, knowledgeable support, though some experience slow issue resolution.
Sentiment score
7.1
TIBCO Spotfire customer service is praised for responsiveness and knowledge, with ratings ranging from 7 to 9 out of 10.
Tech support for Salesforce Einstein Analytics is generally good.
TIBCO's support, especially for integration products, is swift.
 

Scalability Issues

Sentiment score
7.5
Salesforce Einstein Analytics is scalable, easily integrates, handles diverse user bases, and offers seamless expansion, despite cost concerns.
Sentiment score
7.3
TIBCO Spotfire offers strong scalability, supporting large datasets and real-time processing, though setup and updates may pose challenges.
 

Stability Issues

Sentiment score
7.9
Salesforce Einstein Analytics is praised for its stability and reliability, with occasional minor issues swiftly resolved.
Sentiment score
6.6
TIBCO Spotfire is reliable but may face stability issues with complex tasks, dataset size, and improper real-time data integration.
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
There are no significant stability issues as long as the product's capabilities are understood and not overly pushed.
 

Room For Improvement

Salesforce Einstein Analytics needs improvements in support, data handling, user-friendliness, flexibility, and cost to boost adoption.
TIBCO Spotfire struggles with customization, user-friendliness, data integration, and requires enhancements in training, support, and mobile functionality.
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
There is a learning curve associated with Salesforce Einstein Analytics, particularly since users need to learn a new language.
TIBCO Spotfire and ClickView need improvement in scheduling, which is critical yet lacking in quality.
 

Setup Cost

Salesforce Einstein Analytics is costly yet valued for features, with negotiating licenses helping reduce expenses in enterprise environments.
TIBCO Spotfire's pricing is high yet competitive, offering value with comprehensive features despite challenges in transparency and negotiation.
A benefit is that the pricing is available online, ensuring there are no hidden costs.
In general, I would rate it as a little bit on the expensive side compared to other available options.
TIBCO Spotfire's pricing is high, particularly in traditional markets like Turkey, impacting market penetration.
 

Valuable Features

Salesforce Einstein Analytics offers user-friendly, scalable analytics with predictive insights and seamless CRM integration for enhanced decision-making and productivity.
TIBCO Spotfire excels in interactive visualizations, real-time analytics, and seamless integration, praised for handling large datasets efficiently.
It allows for a personalized customer experience by providing insights.
Their machine learning model, which they have integrated, provides us with accurate data and creates projection maps.
TIBCO Spotfire integrates with R and Python, offering a differentiator from the competition.
 

Categories and Ranking

Salesforce Einstein Analytics
Ranking in BI (Business Intelligence) Tools
11th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
TIBCO Spotfire
Ranking in BI (Business Intelligence) Tools
12th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
70
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the BI (Business Intelligence) Tools category, the mindshare of Salesforce Einstein Analytics is 1.1%, down from 1.8% compared to the previous year. The mindshare of TIBCO Spotfire is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools
 

Featured Reviews

Sunny Nair - PeerSpot reviewer
Business insights improve with reliable integration but face occasional system downtimes
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline. There is downtime which still affects the particular product. I would provide a reliability rating of 70%, with 30% still having scope for improvement.
Fuad Mammadli - PeerSpot reviewer
A scalable tool to create dashboards for financial reporting
I have experience with Qlik. Our company moved from Qlik to TIBCO, as the latter provided us with easier options to make dashboards. We consider TIBCO to be better for our company in some of the areas related to automation and analytics. The data monitoring team in our company prefers TIBCO.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
15%
Manufacturing Company
7%
Healthcare Company
6%
Manufacturing Company
17%
Financial Services Firm
13%
Computer Software Company
10%
Energy/Utilities Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Salesforce Einstein Analytics?
The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. I...
What needs improvement with Salesforce Einstein Analytics?
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, espec...
What is your primary use case for Salesforce Einstein Analytics?
It is more of an integrated platform where marketing, customer service, and the ticketing system are integrated into each other as a SaaS-based solution, which is what we use. For Marketing Cloud, ...
What do you like most about TIBCO Spotfire?
TIBCO Spotfire is easy to use. We initiated Spotfire as POC, with support from a tech team based in South Africa. While they assisted with the setup, we conducted the POC ourselves.
What is your experience regarding pricing and costs for TIBCO Spotfire?
TIBCO Spotfire's pricing is high, particularly in traditional markets like Turkey, impacting market penetration. There is a lack of local support and distributors, making it challenging to sell.
What needs improvement with TIBCO Spotfire?
ClickView ( /products/clickview-reviews ) offered more visually appealing visualizations. TIBCO Spotfire and ClickView ( /products/clickview-reviews ) need improvement in scheduling, which is criti...
 

Also Known As

Einstein Analytics, Salesforce Wave Analytics
Spotfire
 

Overview

 

Sample Customers

ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Allergan, ASSS de Montreal, Avantium, Blue River, Bank of Montreal, Citibank, FrieslandCampina, Hellmann Logistics, Merck, Novartis
Find out what your peers are saying about Salesforce Einstein Analytics vs. TIBCO Spotfire and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.