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Salesforce Einstein Analytics vs TIBCO Spotfire comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Salesforce Einstein Analytics offers varied ROI, showing quick returns for some users, while others face challenges due to implementation or company size.
Sentiment score
5.8
TIBCO Spotfire boosts ROI by enhancing data analysis, reducing manual work, and fostering efficient decision-making for various industries.
I have seen a return on investment with TIBCO Spotfire; it has significantly reduced our manual report creation time and increased data-driven decision-making efficiency, so our ROI is good in that aspect.
Global Head - DevOps and AIOps Startegist at a manufacturing company with 10,001+ employees
 

Customer Service

Sentiment score
7.1
Salesforce Einstein Analytics offers effective customer service, quick responses, knowledgeable support, though some experience slow issue resolution.
Sentiment score
6.9
TIBCO Spotfire's support is highly rated for expertise and responsiveness, though language barriers and regional variations affect experiences.
Tech support for Salesforce Einstein Analytics is generally good.
Preseales and Solution Head at a consultancy with 10,001+ employees
Having a local partner was crucial for us while they were there.
Production Engineer at Parex Resources Inc
I would rate the customer support for TIBCO Spotfire nine out of ten.
Global Head - DevOps and AIOps Startegist at a manufacturing company with 10,001+ employees
TIBCO's support, especially for integration products, is swift.
Business Enabler at a tech services company with 1-10 employees
 

Scalability Issues

Sentiment score
7.5
Salesforce Einstein Analytics is scalable, easily integrates, handles diverse user bases, and offers seamless expansion, despite cost concerns.
Sentiment score
7.0
TIBCO Spotfire is praised for scalability, able to handle large datasets, though issues can arise with outdated versions.
The platform was able to support multiple simultaneous users and connect to cloud analytics in the backend, making it quite scalable.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.9
Salesforce Einstein Analytics is praised for its stability and reliability, with occasional minor issues swiftly resolved.
Sentiment score
6.5
TIBCO Spotfire is highly stable, with minor issues primarily due to hardware, complex customizations, or resource-intensive conditions.
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
Solution Architect And Senior Consultant at Keysight Technologies
The action logs allowed us to check traceability and see how mature and stable the setup was if corruption, performance drift, or synchronization issues occurred.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
There are no significant stability issues as long as the product's capabilities are understood and not overly pushed.
Business Enabler at a tech services company with 1-10 employees
Overall, TIBCO Spotfire is a good product and has been a stable platform.
Lead Data Engineer at a transportation company with 10,001+ employees
 

Room For Improvement

Salesforce Einstein Analytics needs improvements in support, data handling, user-friendliness, flexibility, and cost to boost adoption.
TIBCO Spotfire needs improved UI, integrated visualizations, mobile capabilities, data handling, and global support for better user experience.
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
Solution Architect And Senior Consultant at Keysight Technologies
There is a learning curve associated with Salesforce Einstein Analytics, particularly since users need to learn a new language.
Preseales and Solution Head at a consultancy with 10,001+ employees
TIBCO Spotfire and ClickView need improvement in scheduling, which is critical yet lacking in quality.
Business Enabler at a tech services company with 1-10 employees
It could be very useful if the coding part of using the platform could be more user-friendly in terms of visual capability.
Production Engineer at Parex Resources Inc
For regulatory submissions, we sometimes had to additionally deploy external tools to provide our client with a perfect export.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
 

Setup Cost

Salesforce Einstein Analytics is costly yet valued for features, with negotiating licenses helping reduce expenses in enterprise environments.
TIBCO Spotfire's pricing is high with strong ROI, offering various licensing options requiring negotiation and patience for competitive deals.
A benefit is that the pricing is available online, ensuring there are no hidden costs.
Preseales and Solution Head at a consultancy with 10,001+ employees
In general, I would rate it as a little bit on the expensive side compared to other available options.
Solution Architect And Senior Consultant at Keysight Technologies
TIBCO Spotfire's pricing is high, particularly in traditional markets like Turkey, impacting market penetration.
Business Enabler at a tech services company with 1-10 employees
I think they are fairly priced as far as the features are concerned.
Global Head - DevOps and AIOps Startegist at a manufacturing company with 10,001+ employees
 

Valuable Features

Salesforce Einstein Analytics offers user-friendly, scalable analytics with predictive insights and seamless CRM integration for enhanced decision-making and productivity.
TIBCO Spotfire offers interactive visualizations, real-time analytics, and seamless integration, enhancing data exploration and decision-making efficiency.
It allows for a personalized customer experience by providing insights.
Preseales and Solution Head at a consultancy with 10,001+ employees
Their machine learning model, which they have integrated, provides us with accurate data and creates projection maps.
Solution Architect And Senior Consultant at Keysight Technologies
Our client wanted a single analytic environment to serve as a one-stop place where their teams could explore, visualize, and collaborate in real time while maintaining security and regulatory expectations.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
TIBCO Spotfire integrates with R and Python, offering a differentiator from the competition.
Business Enabler at a tech services company with 1-10 employees
The best features TIBCO Spotfire offers, in my opinion, are its built-in advanced analytics and automation services, which make it really powerful compared to typical reporting tools such as Power BI or Tableau.
Global Head - DevOps and AIOps Startegist at a manufacturing company with 10,001+ employees
 

Categories and Ranking

Salesforce Einstein Analytics
Ranking in BI (Business Intelligence) Tools
18th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
TIBCO Spotfire
Ranking in BI (Business Intelligence) Tools
13th
Average Rating
8.2
Reviews Sentiment
5.7
Number of Reviews
74
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the BI (Business Intelligence) Tools category, the mindshare of Salesforce Einstein Analytics is 1.0%, down from 1.2% compared to the previous year. The mindshare of TIBCO Spotfire is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Market Share Distribution
ProductMarket Share (%)
TIBCO Spotfire1.1%
Salesforce Einstein Analytics1.0%
Other97.9%
BI (Business Intelligence) Tools
 

Featured Reviews

Sunny Nair - PeerSpot reviewer
Solution Architect And Senior Consultant at Keysight Technologies
Business insights improve with reliable integration but face occasional system downtimes
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline. There is downtime which still affects the particular product. I would provide a reliability rating of 70%, with 30% still having scope for improvement.
reviewer2774796 - PeerSpot reviewer
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
Clinical teams have transformed trial data into real-time, governed insights for faster decisions
Our client was a biotech company whose clinical pipeline was expanding with teams across clinical operations, biometrics, safety, and translational sciences. All these organizations and departments were drowning in data. Every week, teams stitched together different PowerPoint decks, SAS listings, spreadsheets, and extracts from central labs, CTMS, and warehouses. The problem was not a lack of data but a lack of timely insights. We were constantly asked which sites were falling behind, whether there was any worrying safety drift, or which biomarkers were correlating with response. Analysts would manually rerun scripts or pull static listings, which resulted in delays ranging from two weeks to a month. There were also many inconsistencies in definitions between ORR, PFS censoring rules, and protocol deviation categories, causing confusion and rework. Our client wanted a single analytic environment to serve as a one-stop place where their teams could explore, visualize, and collaborate in real time while maintaining security and regulatory expectations. TIBCO Spotfire became their live analytics workspace. Previously, teams had to collect emailed spreadsheets and various documents. By having one combined place, teams could open dynamic dashboards that were directly governed by curated datasets. The data canvas showed every transformation step, which helped the client maintain traceability for audits. Data functions written in R or Python allowed statisticians to encode and have approved analytic methods that could be used everywhere. Before implementing the tool, we built a framework and strategy. First, we mapped their high-value pain points including trial enrollment forecasting, safety drift monitoring, protocol deviation detection, and biomarker response analysis. Based on these priorities, we defined common language and common rules by aligning calculations with CDISC standards and creating shared data functions for lab shift rules and biomarker classifications. This prevented inconsistent interpretations across studies. We then built the technical foundation by connecting TIBCO Spotfire securely to their EDC, R environment, data lake, and row-level security to ensure adherence to PHI, PII, and regulatory compliances. Clinical operations dashboards provided real-time insights into enrollments and deviations. Safety dashboards were deployed to visualize patterns, biomarker distributions, and tumor burden changes for their cancer-related drug studies. The business validated the dashboards based on GxP principles, and we trained the study teams and built new templates so that trials could launch analytics much faster.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
University
6%
Manufacturing Company
19%
Financial Services Firm
9%
Healthcare Company
8%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise12
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise12
Large Enterprise42
 

Questions from the Community

What do you like most about Salesforce Einstein Analytics?
The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. I...
What needs improvement with Salesforce Einstein Analytics?
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, espec...
What is your primary use case for Salesforce Einstein Analytics?
It is more of an integrated platform where marketing, customer service, and the ticketing system are integrated into each other as a SaaS-based solution, which is what we use. For Marketing Cloud, ...
What do you like most about TIBCO Spotfire?
TIBCO Spotfire is easy to use. We initiated Spotfire as POC, with support from a tech team based in South Africa. While they assisted with the setup, we conducted the POC ourselves.
What is your experience regarding pricing and costs for TIBCO Spotfire?
My experience with pricing, setup cost, and licensing for TIBCO Spotfire appears fair, and I think they are fairly priced as far as the features are concerned.
What needs improvement with TIBCO Spotfire?
TIBCO Spotfire can be improved in several areas. The UI can be enhanced, and the usage and flexibility need to be better compared to other analytical tools.
 

Also Known As

Einstein Analytics, Salesforce Wave Analytics
Spotfire
 

Overview

 

Sample Customers

ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Allergan, ASSS de Montreal, Avantium, Blue River, Bank of Montreal, Citibank, FrieslandCampina, Hellmann Logistics, Merck, Novartis
Find out what your peers are saying about Salesforce Einstein Analytics vs. TIBCO Spotfire and other solutions. Updated: December 2025.
880,954 professionals have used our research since 2012.