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Salesforce Einstein Analytics vs TIBCO Spotfire comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Salesforce Einstein Analytics offers varied ROI, showing quick returns for some users, while others face challenges due to implementation or company size.
Sentiment score
6.2
TIBCO Spotfire delivers high ROI with quick data analysis, enhanced insights, and effective integration despite its significant cost.
 

Customer Service

Sentiment score
7.1
Salesforce Einstein Analytics offers effective customer service, quick responses, knowledgeable support, though some experience slow issue resolution.
Sentiment score
7.0
TIBCO Spotfire customer service is praised for responsiveness and knowledge, with ratings ranging from 7 to 9 out of 10.
Tech support for Salesforce Einstein Analytics is generally good.
Having a local partner was crucial for us while they were there.
TIBCO's support, especially for integration products, is swift.
 

Scalability Issues

Sentiment score
7.5
Salesforce Einstein Analytics is scalable, easily integrates, handles diverse user bases, and offers seamless expansion, despite cost concerns.
Sentiment score
7.1
TIBCO Spotfire offers strong scalability, supporting large datasets and real-time processing, though setup and updates may pose challenges.
 

Stability Issues

Sentiment score
7.9
Salesforce Einstein Analytics is praised for its stability and reliability, with occasional minor issues swiftly resolved.
Sentiment score
6.4
TIBCO Spotfire is reliable but may face stability issues with complex tasks, dataset size, and improper real-time data integration.
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
There are no significant stability issues as long as the product's capabilities are understood and not overly pushed.
 

Room For Improvement

Salesforce Einstein Analytics needs improvements in support, data handling, user-friendliness, flexibility, and cost to boost adoption.
TIBCO Spotfire struggles with customization, user-friendliness, data integration, and requires enhancements in training, support, and mobile functionality.
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
There is a learning curve associated with Salesforce Einstein Analytics, particularly since users need to learn a new language.
TIBCO Spotfire and ClickView need improvement in scheduling, which is critical yet lacking in quality.
It could be very useful if the coding part of using the platform could be more user-friendly in terms of visual capability.
 

Setup Cost

Salesforce Einstein Analytics is costly yet valued for features, with negotiating licenses helping reduce expenses in enterprise environments.
TIBCO Spotfire's pricing is high yet competitive, offering value with comprehensive features despite challenges in transparency and negotiation.
A benefit is that the pricing is available online, ensuring there are no hidden costs.
In general, I would rate it as a little bit on the expensive side compared to other available options.
TIBCO Spotfire's pricing is high, particularly in traditional markets like Turkey, impacting market penetration.
 

Valuable Features

Salesforce Einstein Analytics offers user-friendly, scalable analytics with predictive insights and seamless CRM integration for enhanced decision-making and productivity.
TIBCO Spotfire excels in interactive visualizations, real-time analytics, and seamless integration, praised for handling large datasets efficiently.
Their machine learning model, which they have integrated, provides us with accurate data and creates projection maps.
It allows for a personalized customer experience by providing insights.
TIBCO Spotfire integrates with R and Python, offering a differentiator from the competition.
I think having Python included is a big win because you get the chance to customize your algorithm and your in-house development without having a big dependency on a third party.
 

Categories and Ranking

Salesforce Einstein Analytics
Ranking in BI (Business Intelligence) Tools
15th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
TIBCO Spotfire
Ranking in BI (Business Intelligence) Tools
14th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
71
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the BI (Business Intelligence) Tools category, the mindshare of Salesforce Einstein Analytics is 1.0%, down from 1.5% compared to the previous year. The mindshare of TIBCO Spotfire is 1.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Market Share Distribution
ProductMarket Share (%)
TIBCO Spotfire1.1%
Salesforce Einstein Analytics1.0%
Other97.9%
BI (Business Intelligence) Tools
 

Featured Reviews

Sunny Nair - PeerSpot reviewer
Business insights improve with reliable integration but face occasional system downtimes
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline. There is downtime which still affects the particular product. I would provide a reliability rating of 70%, with 30% still having scope for improvement.
Jacobo Ortiz Avila - PeerSpot reviewer
Has improved data handling and customization but requires more intuitive visual design for workflows
It was kind of tough to have the visualizations with HTML, or you have to create your own page. But it was working great with buttons and every page updated pretty fast with the server capability, and it was handling a big amount of data, maybe five years of data. It was performing quite well, taking maybe three minutes to update the whole model. It has been good, but most recently, they changed the commercial methodology to get the license. Our política in the company is to hire or get licenses year by year, but most recently, TIBCO Spotfire asked us to have a three-year license term. That made things a little bit tougher for the commercial relationship. Maybe with all these automation processes that you have, those could be more visually friendly. N8N is a good example where you could connect some platforms, and you don't have to code strictly, but you could visually create an algorithm. That capability of clicking and dragging some boxes of code could actually facilitate how people create their own algorithms. It could be very useful if the coding part of using the platform could be more user-friendly in terms of visual capability.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
10%
University
6%
Manufacturing Company
17%
Financial Services Firm
9%
Computer Software Company
9%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise12
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise12
Large Enterprise39
 

Questions from the Community

What do you like most about Salesforce Einstein Analytics?
The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. I...
What needs improvement with Salesforce Einstein Analytics?
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, espec...
What is your primary use case for Salesforce Einstein Analytics?
It is more of an integrated platform where marketing, customer service, and the ticketing system are integrated into each other as a SaaS-based solution, which is what we use. For Marketing Cloud, ...
What do you like most about TIBCO Spotfire?
TIBCO Spotfire is easy to use. We initiated Spotfire as POC, with support from a tech team based in South Africa. While they assisted with the setup, we conducted the POC ourselves.
What is your experience regarding pricing and costs for TIBCO Spotfire?
TIBCO Spotfire's pricing is high, particularly in traditional markets like Turkey, impacting market penetration. There is a lack of local support and distributors, making it challenging to sell.
What needs improvement with TIBCO Spotfire?
It was kind of tough to have the visualizations with HTML, or you have to create your own page. But it was working great with buttons and every page updated pretty fast with the server capability, ...
 

Also Known As

Einstein Analytics, Salesforce Wave Analytics
Spotfire
 

Overview

 

Sample Customers

ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Allergan, ASSS de Montreal, Avantium, Blue River, Bank of Montreal, Citibank, FrieslandCampina, Hellmann Logistics, Merck, Novartis
Find out what your peers are saying about Salesforce Einstein Analytics vs. TIBCO Spotfire and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.