Pyramid Analytics vs Salesforce Einstein Analytics comparison

Pyramid Analytics and Salesforce are both solutions in the BI (Business Intelligence) Tools category. Pyramid Analytics is ranked #15 with an average rating of 7.8, while Salesforce is ranked #12 with an average rating of 8.6. Pyramid Analytics holds a 0.9% mindshare in BIT, compared to Salesforce’s 1.2% mindshare. Additionally, 87% of Pyramid Analytics users are willing to recommend the solution, compared to 86% of Salesforce users who would recommend it.

Pyramid Analytics

Read 8 Pyramid Analytics reviews

1,127 Views
778 Comparison Views

87% willing to recommend

Salesforce Einstein Analytics

Read 21 Salesforce Einstein Analytics reviews

2,496 Views
1,697 Comparison Views

86% willing to recommend

Pyramid Analytics

Salesforce Einstein Analytics

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 1, 2025

Salesforce Einstein Analytics and Pyramid Analytics compete in the business analytics and data integration category. Salesforce Einstein Analytics holds an advantage due to its seamless CRM integration and advanced AI features, appealing largely to businesses prioritizing predictive analytics and robust CRM capabilities.

Features: Salesforce Einstein Analytics offers predictive analysis, comprehensive customer insights, and interactive dashboards. Its CRM integration provides transparency and extensive AI interaction. Pyramid Analytics supports complex data analysis with drill-down capabilities, robust DAX query support, and self-service options, making it ideal for users with technical expertise.

Room for Improvement: Salesforce Einstein Analytics requires enhanced data handling and improved transparency in model creation. Mobile adaptability and user-friendliness also need attention. Pyramid Analytics faces user-friendliness challenges, insufficient documentation clarity, and feature complexity, with occasional system bugs needing resolution.

Ease of Deployment and Customer Service: Salesforce Einstein Analytics boasts deployment flexibility with strong cloud integration, receiving positive support service feedback. Pyramid Analytics offers on-premises deployment options but user experiences suggest a need for more efficient problem resolution and customer service responsiveness.

Pricing and ROI: Salesforce Einstein Analytics is considered a premium solution with higher costs justified by extensive features, though ROI realization remains a challenge. Pricing often involves negotiation. Pyramid Analytics provides a competitively priced option for mid-sized businesses but may incur additional consulting costs for advanced features. ROI varies based on company size and implementation.

To learn more, read our detailed Pyramid Analytics vs. Salesforce Einstein Analytics Report (Updated: July 2025).

Buyer's Guide

Pyramid Analytics vs. Salesforce Einstein Analytics

July 2025

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Pyramid Analytics

Ranking in BI (Business Intelligence) Tools

15th

Average Rating

7.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Data Visualization (12th)

Salesforce Einstein Analytics

Ranking in BI (Business Intelligence) Tools

12th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the BI (Business Intelligence) Tools category, the mindshare of Pyramid Analytics is 0.9%, up from 0.7% compared to the previous year. The mindshare of Salesforce Einstein Analytics is 1.2%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

BI (Business Intelligence) Tools

Featured Reviews

Shyam Pendyala

Manager, BI Platforms at Refinitiv, an LSEG Business at LSEG (London Stock Exchange Group)

A comprehensive and user-friendly business intelligence for enhanced data insight

When developing multidimensional IMDS models in Pyramid Analytics, there is a need for better features to maintain and analyze data. The application currently lacks the ability to easily track the original physical table and field names, making it challenging to relate them to business names. It would be desirable to have the possibility to generate a data dictionary, detailing the original physical tables, renamed fields, and derived fields. Such features would simplify documentation, facilitate understanding of how calculations depend on physical fields and aid in explaining the development process to others. Having this lineage and easy-to-generate data dictionary would greatly enhance the usability of Pyramid Analytics for developers.

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Sunny Nair

Solution Architect and Senior Consultant at Keysight Technologies

Business insights improve with reliable integration but face occasional system downtimes

It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline. There is downtime which still affects the particular product. I would provide a reliability rating of 70%, with 30% still having scope for improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The on-premise version has quite good scalability."

"The features I find most valuable are 'Discover,' 'Formulate,' and 'Model.' I use them regularly to build logic and create reports for my job."

"It seems quite performant in analyzing multi-dimensional information sets and presenting them."

"Pyramid has a wide level of uses, as it's a complete ETL process and has a good level of connecting to a lot of data sources."

"The most valuable feature of Pyramid Analytics, outshining even top-tier platforms like Power BI, is its robust support for DAX queries."

"It offers a wide range of analytics options including statistics and visualizations, as well as prediction capabilities, allowing users to make forecasts based on the latest data."

"It proved to be a very powerful and useful tool due to its breakdown capabilities, easy reporting features, flexibility in building custom calculations, and the ability to integrate them into reports."

"I think the most valuable Pyramid Analytics feature is the solution's ability to drill down and dice in the loop. I think it is better than InExcel or Power BI."

"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."

"The tool is a cloud-based solution capable of integrating any kind of data in the world."

"It is a comprehensive solution. It has everything in it. I can easily find what I need."

"The most valuable feature of Salesforce Einstein Analytics is the reporting tools."

"We have found the scalability to be very good."

"The solution scales extremely well."

"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."

"he most valuable feature of the solution is its ease of use."

More Salesforce Einstein Analytics pros

Cons

"There is room for improvement in terms of documentation and examples, especially for newcomers like me who are learning both business intelligence and Pyramid."

"Pyramid Analytics could improve by speeding up data refresh, especially for large datasets."

"The general amount of negative comments that I am hearing from my team makes me very wary."

"Even though the solution has a functionality for every step, it's not so well- defined. That needs to be improved."

"It would be desirable to have the possibility to generate a data dictionary, detailing the original physical tables, renamed fields, and derived fields."

"I find that this is quite a heavy, time-consuming tool for developers."

"I think the graphic number of charts and components could be higher, at least comparable to Brain Power BI."

"There is room for improvement in terms of the user interface, particularly when it comes to modifying connections between filters and visual components in a dashboard."

"If a user leaves your organization, you shouldn't lose the visibility of all of the records."

"There is a learning curve associated with Salesforce Einstein Analytics, particularly since users need to learn a new language."

"The product must be more transparent."

"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."

"Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."

"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."

"There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline."

"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."

More Salesforce Einstein Analytics cons

Pricing and Cost Advice

"The licensing cost is not excessively expensive, but it does increase with the addition of new features and modules."

"Salesforce has a subscription-based licensing structure, where it's between $20 to $75 per month, per user."

"The biggest challenge we had was the cost and the licensing. We ended up getting an enterprise licensing agreement(ELA). That took a lot of negotiations and a lot of pressure. We were able to receive a good price for the community licensing they bundled Salesforce Einstein Analytics. They bundled a lot of capabilities with us with the ELA."

"Salesforce Einstein Analytics can be considered somewhat expensive, depending on the company's needs. If they want the complete package with all the features, it's pricier. It all comes down to what the company requires from the platform."

"The solution is expensive."

"Price-wise, Salesforce Einstein Analytics is an expensive tool."

"I rate the solution's pricing a seven out of ten."

"Although it was deemed slightly expensive and failed the cost analysis we conducted in our company, we proceeded with the purchase because we desired to have a leading CRM system in the industry."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

11%

Government

11%

Manufacturing Company

Computer Software Company

14%

Financial Services Firm

14%

Manufacturing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Pyramid Analytics?

The most valuable feature of Pyramid Analytics, outshining even top-tier platforms like Power BI, is its robust support for DAX queries.

See all answers

What is your experience regarding pricing and costs for Pyramid Analytics?

I find the price of Pyramid Analytics to be quite reasonable, especially when compared to other tools in the industry. It is a cost-effective choice, particularly for mid-sized or larger companies ...

See all answers

What needs improvement with Pyramid Analytics?

Pyramid Analytics could improve by speeding up data refresh, especially for large datasets. While it is currently an in-memory tool, efforts are underway to enhance direct connections to source sys...

See all answers

What do you like most about Salesforce Einstein Analytics?

The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. I...

See all answers

What needs improvement with Salesforce Einstein Analytics?

See all answers

What is your primary use case for Salesforce Einstein Analytics?

It is more of an integrated platform where marketing, customer service, and the ticketing system are integrated into each other as a SaaS-based solution, which is what we use. For Marketing Cloud, ...

See all answers

Comparisons

Microsoft Power BI vs Pyramid Analytics

Compared 47% of the time

Tableau Enterprise vs Pyramid Analytics

Compared 17% of the time

Qlik Sense vs Pyramid Analytics

Compared 10% of the time

Apache Superset vs Pyramid Analytics

Compared 9% of the time

Databricks vs Pyramid Analytics

Compared 6% of the time

More Pyramid Analytics Competitors

Microsoft Power BI vs Salesforce Einstein Analytics

Compared 31% of the time

Databricks vs Salesforce Einstein Analytics

Compared 19% of the time

Tableau Enterprise vs Salesforce Einstein Analytics

Compared 15% of the time

IBM Watson Explorer vs Salesforce Einstein Analytics

Compared 10% of the time

SAP Analytics Cloud vs Salesforce Einstein Analytics

Compared 8% of the time

More Salesforce Einstein Analytics Competitors

Product Reports

Buyer's Guide

Pyramid Analytics

August 2025

Download Pyramid Analytics product report

Buyer's Guide

Salesforce Einstein Analytics

July 2025

Download Salesforce Einstein Analytics product report

Also Known As

No data available

Einstein Analytics, Salesforce Wave Analytics

Overview

The BI Office from Pyramid Analytics is a web-based governed data discovery and analytics platform. It integrates the four principal functions of any comprehensive BI strategy into a single, seamless application. Users can now analyze, present, report and predict on their data in a single application. Pyramid Analytics has native apps to cover the entire mobile spectrum, iOS, Android and Windows. With BI Office users can integrate SAP data with data from other sources giving them the right tools and better data to make data-driven decisions.

Pyramid Analytics

Salesforce Einstein Analytics is a customer and business analytics platform that’s optimized for mobile use and brings flexible customer analytics to everyone in the company. It works with many types of data, from many data sources, and it can change the way your company answers critical questions. Einstein Analytics allows you to:

Connect directly to your CRM data and execute on insights directly in Chatter.
Automatically analyze millions of rows of data and get predictive analytics with Einstein Discovery.
Explore data quickly and automate actions with prebuilt apps.
Use mobile to act, whether you're on Android or iOS.

Salesforce

Sample Customers

US Department of Veterans Affair, Volkswagen, Siemens, Blackboard, Hallmark, Orange, CDW, LA Fitness, Atelier GS, Memorial Healthcare, Acadia Insurance, BancoBic, Advanced Learning, Microsoft, Drake University

ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority

Buyer's Guide

Pyramid Analytics vs. Salesforce Einstein Analytics

July 2025

Free Report: Pyramid Analytics vs. Salesforce Einstein Analytics

Find out what your peers are saying about Pyramid Analytics vs. Salesforce Einstein Analytics and other solutions. Updated: July 2025.

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