Try our new research platform with insights from 80,000+ expert users

Pyramid Analytics vs Salesforce Einstein Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Pyramid Analytics enhances finance teams by improving ROI and forecasting accuracy, aiding effective resource planning and modernization efforts.
Sentiment score
6.2
Salesforce Einstein Analytics offers varied ROI, showing quick returns for some users, while others face challenges due to implementation or company size.
There is a positive return on the data investment for my clients using Pyramid Analytics.
CEO & Principal Consultant at Pyramid Analytics & Consulting
Because we selected Pyramid Analytics for our product and we are not going to throw out all the work I previously did, we just go with Pyramid Analytics for the product.
Works at a comms service provider with 201-500 employees
 

Customer Service

Sentiment score
8.0
Pyramid Analytics' customer service is praised for its prompt, effective support, though some users seek more training resources.
Sentiment score
7.1
Salesforce Einstein Analytics offers effective customer service, quick responses, knowledgeable support, though some experience slow issue resolution.
They always answer quite promptly.
Works at a comms service provider with 201-500 employees
The one time we had an issue related to something with the logins, they addressed it that morning.
CEO & Principal Consultant at Pyramid Analytics & Consulting
Tech support for Salesforce Einstein Analytics is generally good.
Preseales And Solution Head at Tata Consultancy
 

Scalability Issues

Sentiment score
6.7
Pyramid Analytics scales well, managing large data and user growth efficiently, though integration and time are challenges.
Sentiment score
7.5
Salesforce Einstein Analytics is scalable, easily integrates, handles diverse user bases, and offers seamless expansion, despite cost concerns.
Regarding Pyramid Analytics' scalability from what I have seen, with the right people managing it, it can handle growing amounts of data and users well.
CEO & Principal Consultant at Pyramid Analytics & Consulting
The whole process takes time with Pyramid Analytics.
Works at a comms service provider with 201-500 employees
 

Stability Issues

Sentiment score
6.5
Pyramid Analytics receives mixed feedback for stability, balancing robust operations with occasional issues, bugs, and ongoing improvements.
Sentiment score
7.9
Salesforce Einstein Analytics is praised for its stability and reliability, with occasional minor issues swiftly resolved.
Pyramid Analytics is stable in my experience; there have not really been issues with downtime or bugs.
CEO & Principal Consultant at Pyramid Analytics & Consulting
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
Solution Architect And Senior Consultant at Keysight Technologies
 

Room For Improvement

Pyramid Analytics users face challenges with complex data modeling, insufficient training, and seek improvements in visual and functional features.
Salesforce Einstein Analytics needs improvements in support, data handling, user-friendliness, flexibility, and cost to boost adoption.
It's just a logic you need to learn. It's not as intuitive as in Microsoft, for example.
Works at a comms service provider with 201-500 employees
Any advanced user wants to implement an idea that they have, and while the whole idea of a platform is not necessarily to give a custom solution, I would not mind if they had more in terms of AutoML or that sort of capability.
CEO & Principal Consultant at Pyramid Analytics & Consulting
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
Solution Architect And Senior Consultant at Keysight Technologies
There is a learning curve associated with Salesforce Einstein Analytics, particularly since users need to learn a new language.
Preseales And Solution Head at Tata Consultancy
 

Setup Cost

Pyramid Analytics offers competitive pricing, ideal for mid-sized companies, with costs for additional features and consulting services.
Salesforce Einstein Analytics is costly yet valued for features, with negotiating licenses helping reduce expenses in enterprise environments.
It's not more expensive than all our other BI tools regarding Pyramid Analytics.
Works at a comms service provider with 201-500 employees
A benefit is that the pricing is available online, ensuring there are no hidden costs.
Preseales And Solution Head at Tata Consultancy
In general, I would rate it as a little bit on the expensive side compared to other available options.
Solution Architect And Senior Consultant at Keysight Technologies
 

Valuable Features

Pyramid Analytics enhances financial analysis with advanced data models, DAX support, self-service tools, and seamless platform integration.
Salesforce Einstein Analytics offers user-friendly, scalable analytics with predictive insights and seamless CRM integration for enhanced decision-making and productivity.
After implementing Pyramid Analytics for my clients, I have seen measurable outcomes and specific improvements, such as having a single platform that gets them from the raw data to the endpoint reporting.
CEO & Principal Consultant at Pyramid Analytics & Consulting
I wish it would be more friendly to a developer, not only just to an end customer.
Works at a comms service provider with 201-500 employees
It allows for a personalized customer experience by providing insights.
Preseales And Solution Head at Tata Consultancy
Their machine learning model, which they have integrated, provides us with accurate data and creates projection maps.
Solution Architect And Senior Consultant at Keysight Technologies
 

Categories and Ranking

Pyramid Analytics
Ranking in BI (Business Intelligence) Tools
25th
Average Rating
7.4
Reviews Sentiment
5.8
Number of Reviews
10
Ranking in other categories
Data Visualization (14th)
Salesforce Einstein Analytics
Ranking in BI (Business Intelligence) Tools
19th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the BI (Business Intelligence) Tools category, the mindshare of Pyramid Analytics is 1.0%, up from 0.8% compared to the previous year. The mindshare of Salesforce Einstein Analytics is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
Salesforce Einstein Analytics1.1%
Pyramid Analytics1.0%
Other97.9%
BI (Business Intelligence) Tools
 

Featured Reviews

Ynazif Nazif - PeerSpot reviewer
CEO & Principal Consultant at Pyramid Analytics & Consulting
Unified data workflows have improved reporting quality and now support better decisions
The best features Pyramid Analytics offers include a broad range of features, which I think is one of the advantages of it. It has a lot of connectors and a lot of different capabilities. I would say end-to-end capabilities is one of the nice features of it. Regarding the end-to-end capabilities and lots of connectors, I found the connectors most valuable. If you are trying to do Snowflake, SQL server, or any of the normal database platforms that you see in the cloud or on-premises, it has those connectors built in. You don't have to worry about writing custom drivers. That is a nice feature to have. Pyramid Analytics has impacted my organization positively in that I use it for my clients' organizations. For my organization, it is great because it gives me a technology platform that clients enjoy using and I am proficient with. For my clients, it is about delivering on their aspirations in terms of what they want to do with their data and where they want to head in their organization. This is definitely a tool that we can use in order to get there. After implementing Pyramid Analytics for my clients, I have seen measurable outcomes and specific improvements, such as having a single platform that gets them from the raw data to the endpoint reporting. I think that streamlining has a positive effect on the quality of the outputs. The quality of the outputs definitely leads to better decision making.
Sunny Nair - PeerSpot reviewer
Solution Architect And Senior Consultant at Keysight Technologies
Business insights improve with reliable integration but face occasional system downtimes
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline. There is downtime which still affects the particular product. I would provide a reliability rating of 70%, with 30% still having scope for improvement.
report
Use our free recommendation engine to learn which BI (Business Intelligence) Tools solutions are best for your needs.
884,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
12%
Government
11%
University
7%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

What is your experience regarding pricing and costs for Pyramid Analytics?
It's not more expensive than all our other BI tools regarding Pyramid Analytics. It's more or less reasonable.
What needs improvement with Pyramid Analytics?
When creating a data model in Pyramid Analytics, it's a bit complicated compared to other tools, especially to Microsoft BI. It's a bit time-consuming in Pyramid Analytics just to bring all those b...
What is your primary use case for Pyramid Analytics?
We use Pyramid Analytics for our contact center reports. I just created reports using Pyramid Analytics, and I didn't proceed like I do with Power BI of Microsoft. So I don't think my opinion will ...
What do you like most about Salesforce Einstein Analytics?
The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. I...
What needs improvement with Salesforce Einstein Analytics?
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, espec...
What is your primary use case for Salesforce Einstein Analytics?
It is more of an integrated platform where marketing, customer service, and the ticketing system are integrated into each other as a SaaS-based solution, which is what we use. For Marketing Cloud, ...
 

Also Known As

No data available
Einstein Analytics, Salesforce Wave Analytics
 

Overview

 

Sample Customers

US Department of Veterans Affair, Volkswagen, Siemens, Blackboard, Hallmark, Orange, CDW, LA Fitness, Atelier GS, Memorial Healthcare, Acadia Insurance, BancoBic, Advanced Learning, Microsoft, Drake University
ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Find out what your peers are saying about Pyramid Analytics vs. Salesforce Einstein Analytics and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.