What is your primary use case for Pyramid Analytics?

Pyramid Analytics serves as the main visualization layer on top of an enterprise data platform to put data and analytics in the hands of users across the business. From a previous role, I implemented Pyramid Analytics where we put a sales dashboard in place for the retail team so they were able to instantly see sales across the entire retail division and drill into detail and slice and dice and split out by product on demand and just get the information they needed whenever they needed it.

One of the main use cases that we have with Pyramid Analytics is pure data analytics that we do, so we feed it raw data and ask it to give us smart decisions and smart insights to help us grow our business. That is the basic thing that we do: feed it data and ask for suggestions and insights through it. With Pyramid Analytics, we have five or six different steps that we do. We prepare the data and we build models based on the data, and once our model is built, we define some logic to it, and based on the logic, we ask the analytic software to generate actionable insights for us and actionable line items and insights for us, which we use to design our presentations and applications and build and publish reports also if necessary.

I mostly use Pyramid Analytics for building reports and dashboards for workforce data analysis. One dashboard that I can think of is the retention tracker in Pyramid Analytics, where we were trying to see who is our biggest competitor in terms of poaching our employees. I created this so that we can track who is leaving to our competitors, how much they are offering, and what different measures we can implement to retain our human capital and our most performing employees. With the one dashboard that I created in Pyramid Analytics, I was looking at headcounts by division. I am able to click on the specific division, and it breaks down further into departments. When I click again, it shows the individual job grades or the individual employee. I feel that this is very important.

My main use case for Pyramid Analytics is deep diving into data and getting insights from the data. A specific example of a time I used Pyramid Analytics to dive into data and get insights was when I analyzed sales trends because I had an FMCG client back then. We took the data and analyzed it using Pyramid Analytics.

My main use case for Pyramid Analytics involves creating dashboards on top of our dimension and fact tables for our insurance domain, which includes policies, claims, and quotes. We have connected Pyramid Analytics to our Snowflake environment where our data warehouse is hosted. Initially, we were using password-based authentication in Snowflake, but Snowflake informed us that this would be retiring soon, so we moved to key-pair authentication. We have changed all our connections in Pyramid Analytics to key-pair authentication, and it is versatile to use. Pyramid Analytics is also versatile because our ETL tool is Informatica IICS, and Pyramid Analytics is versatile enough to have all schedules called by API. As soon as our ETL completes, we call the Pyramid Analytics API using the PA token, schedule ID, and URL to refresh the dashboard so that our Snowflake credits are not wasted. We have created dashboards based on book month, book year, net incurred losses, earned premium, and net written premium.

We use Pyramid Analytics for our contact center reports. I just created reports using Pyramid Analytics, and I didn't proceed like I do with Power BI of Microsoft. So I don't think my opinion will be that valuable because I don't work much with Pyramid Analytics, only when they needed anything to add, so that's what I do with current reports. I just build the data model in Pyramid Analytics based on our contact center database, which is MySQL. I'm somehow satisfied with Pyramid Analytics. We just replaced our old reports. We had our own report tools, and because the technology moved on, we can't offer it anymore, especially on our cloud product. That's why we chose Pyramid Analytics, and we do just well in supporting our customers with a reporting tool based on Pyramid Analytics. Our contact center has its own monitoring with its own report, web-based web monitoring. We just use historical reports from Pyramid Analytics. We include Pyramid Analytics as a part of our solution that we sell to our customers.

I have used Pyramid Analytics at a few different projects. I used it at the VA, at the Department of Health and Human Services, and on a couple smaller projects for some smaller customers that were using that platform. My main use case for Pyramid Analytics is to integrate data, do visualizations, or presentations and conduct BI type work in order to communicate where the organization is at or where they are in a particular project or updates in terms of marketing sciences and campaigns. A specific example of how I used Pyramid Analytics stands out when we were doing the project at the VA, where we were doing site reliability engineering. We had a bunch of enterprise platforms that were getting migrated to newer platforms. We had smaller technology suites that were getting upgraded or moved. We were integrating a lot of those projects and using Pyramid Analytics to manage that data. We could report on where we were, what progress we had, and what we were doing, and I used some of the interactive features in order to help with the technical side of it.

Pyramid Analytics is a great tool for digging into data from different angles. It is like a supercharged version of Power BI, offering a smart way to analyze information over time and other dimensions. With Pyramid, you can easily create detailed reports that provide timely and intelligent insights. It is a user-friendly platform that makes data exploration and decision-making easy.

It is mainly used by finance users in the Financial Planning and Analysis department. It works as a front-end application that enables access and analysis of finance data from various sources such as VIP and SAP. The interface has access to a specific multidimensional cube developed internally. The cube is built using MSAS. It allows users to explore financial data at a granular level and enables them to drill down or drill through to queue-based reports, providing better insights and analysis.

Our primary use case is user safety.

I use this solution for contact center reporting.

We're actually working with a massive client that uses Pyramid Analytics as their prescribed solution. Pyramid Analytics is an on-brand solution within our client's space. Within our client's organization, there are probably a few hundred people using this solution. We use this solution for BI reporting on various aspects of our client's organization. Our client is a very large retail organization. They encompass most of the domains you would think of in a typical, large international organization. We use Pyramid Analytics for business visualization to give the C-level more accurate and real-time information as to what's happening. I am not sure if our client has plans to increase their usage of this product. Considering the number of resources they have invested in it, I presume they do. We're talking many years with many hundreds of permits for information professionals — it's big money. I can only presume that they have plans to expand. From my perspective as an architect, I don't think re-architecting is even commercially viable. They'll have to expand and go on.