

ScienceLogic and PRTG Network Monitor are key players in the network monitoring category. ScienceLogic seems to have the upper hand in customization and advanced capabilities, while PRTG Network Monitor is advantageous for its ease of use and cost-effectiveness in less complex environments.
Features: ScienceLogic is known for its dynamic application mapping, automation features, and AWS integration. Its multi-tenancy design and comprehensive customization options enhance its appeal for complex setups. PRTG Network Monitor is appreciated for its intuitive setup, flexibility in sensor definitions, and real-time alerts. It effectively supports SNMP monitoring, providing an adaptable solution for diverse infrastructure needs.
Room for Improvement: ScienceLogic faces challenges with a complex interface and a steep learning curve. Users call for consistent updates and improved application monitoring capabilities. PRTG Network Monitor receives criticism for lacking advanced monitoring features, high licensing costs, and needing better sensor management and external integrations. Some users feel its interface requires modernization.
Ease of Deployment and Customer Service: ScienceLogic supports Hybrid Cloud deployments extensively but requires significant upfront configuration and expertise. Its customer service and technical support are frequently praised. PRTG Network Monitor is noted for its straightforward setup in on-premises environments. While customer support is generally responsive, it can be slower compared to ScienceLogic’s personalized service.
Pricing and ROI: ScienceLogic’s pricing is considered high due to its rich feature set, suited for enterprises leveraging its full capabilities. PRTG Network Monitor offers a more cost-effective model for mid-sized networks with tiered pricing, though costs can escalate in complex environments. Both solutions offer significant ROI when fully utilized, but PRTG is often preferred for simpler environments due to lower initial setup costs.
It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.
After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.
The implementation reduced our employee resources from 20-25 to 5-6 employees.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
They resolve our queries 24/7.
The setup process is well-documented, making it easy to deploy.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
Problems with Skylar may require longer wait times due to limited resource expertise.
I received excellent support from ScienceLogic.
We have a lab environment to test solutions before offering them to customers, ensuring everything works correctly.
On a scale of one to ten, scalability is rated as 9.5.
PRTG Network Monitor has the ability to scale and add new devices.
You can install them in each network, even if they are not connected, and it works.
We haven't needed vendor support for the last three years, which demonstrates the product's stability.
PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.
PRTG Network Monitor is very stable and requires low maintenance.
Stability should relate to whether the platform fails, stops working, or breaks.
The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
While some other companies have easier APIs, using this solution demands significant expertise.
If the knowledge for implementation could be spread through articles, it would reduce this dependency.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
The licensing part is a recurring license for every year, which is very affordable, making PRTG Network Monitor budget-friendly.
Pricing is by the number of devices, not by sensor.
The prices are very high for PRTG Network Monitor.
It could be cheaper.
ScienceLogic is not that expensive and is cost-effective overall.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.
These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.
Notably, its automation features, such as Runbook action, enable domain experts like me to execute one-click automation solutions, which contributes significantly to reducing MTTR.
The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring.
The CMDB update and the automatic CMDB update are valuable.
| Product | Market Share (%) |
|---|---|
| PRTG Network Monitor | 3.8% |
| ScienceLogic | 1.5% |
| Other | 94.7% |


| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 19 |
| Large Enterprise | 46 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 11 |
| Large Enterprise | 24 |
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
ScienceLogic excels in customizable dashboards, seamless integrations, and real-time data analysis, supporting diverse IT environments with multi-tenant capabilities.
ScienceLogic provides robust infrastructure and network monitoring, catering to cloud, applications, and server environments. It supports hybrid setups, integrating with CMDB and ticketing systems while automating incident management. ScienceLogic's PowerPacks eliminate visibility gaps and its adaptable nature supports modern and legacy systems. Offering agentless monitoring, it ensures efficient operations with scalable infrastructure support and detailed reporting. However, the interface complexity and need for professional support can present usability challenges. Enhancements in reporting, application coverage, API support, and customization are desirable for improved user experience.
What are ScienceLogic's most important features?ScienceLogic is often implemented across industries requiring detailed attention to infrastructure and network monitoring. It finds utility in managing hybrid environments, integrating seamlessly with essential systems like CMDB and ticketing platforms. Its scalability and adaptability are valued in unifying complex, diverse environments under one monitoring platform.
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