Polycom RealPresence Web Suite vs Zoom Workplace Business comparison

Poly and Zoom Video Communications are both solutions in the Virtual Meetings category. Poly is ranked #44, while Zoom Video Communications is ranked #1 with an average rating of 8.4. Poly holds a 0.2% mindshare in VM, compared to Zoom Video Communications’s 11.4% mindshare. Additionally, 95% of Zoom Video Communications users are willing to recommend the solution.

Polycom RealPresence Web Suite

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58 Comparison Views

Zoom Workplace Business

Read 225 Zoom Workplace Business reviews

2,216 Views
2,150 Comparison Views

95% willing to recommend

Polycom RealPresence Web Suite

Zoom Workplace Business

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Executive SummaryUpdated on Jul 31, 2025

Zoom Workplace Business and Polycom RealPresence Web Suite compete in the video conferencing sector, with Zoom favored for flexible pricing and efficient support, while Polycom excels in feature richness, justifying its higher cost.

Features: Zoom Workplace Business is recognized for ease of use, integration with popular software, and comprehensive collaboration tools. It is user-friendly and integrates well with existing systems. Polycom RealPresence Web Suite has advanced video conferencing capabilities, exceptional audio quality, and scalable solutions suitable for large enterprises, offering superior technical features for those seeking advanced functionalities.

Ease of Deployment and Customer Service: Zoom Workplace Business offers straightforward cloud-based deployment and responsive support, enabling quick setup and easy problem-solving. Polycom RealPresence Web Suite requires a more complex on-premise setup, which may need specialized support, though it provides thorough documentation and professional service options. While Zoom provides an easier deployment process, Polycom's tailored customer service benefits organizations with specific needs.

Pricing and ROI: Zoom Workplace Business offers competitive pricing with flexible plans ensuring a strong ROI, appealing to small to medium businesses. Polycom RealPresence Web Suite, with a larger initial investment, promises robust features that enhance long-term value for enterprises needing extensive video conferencing capabilities. While Zoom's accessible pricing and ROI are attractive, Polycom's investment is worthwhile for comprehensive service packages.

To learn more, read our detailed Virtual Meetings Report (Updated: July 2025).

Buyer's Guide

Virtual Meetings

July 2025

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Helped 865,295 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Polycom RealPresence Web Suite

Ranking in Virtual Meetings

44th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoom Workplace Business

Ranking in Virtual Meetings

1st

Average Rating

8.4

Reviews Sentiment

7.3

Number of Reviews

225

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Virtual Meetings category, the mindshare of Polycom RealPresence Web Suite is 0.2%, down from 0.5% compared to the previous year. The mindshare of Zoom Workplace Business is 11.4%, down from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

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Luiz Kazan

Head of Digital Solutions at a computer software company with 1,001-5,000 employees

Utilizing versatile features for efficient personal and work meetings

Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.

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Top Industries

By visitors reading reviews

No data available

University

14%

Performing Arts

12%

Educational Organization

11%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

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What do you like most about Zoom?

The product is scalable.

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What is your experience regarding pricing and costs for Zoom?

Zoom offers a free version for up to forty minutes.

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Comparisons

No data available

Skype for Business vs Zoom Workplace Business

Compared 16% of the time

Webex vs Zoom Workplace Business

Compared 13% of the time

Adobe Connect vs Zoom Workplace Business

Compared 8% of the time

TeamViewer Business vs Zoom Workplace Business

Compared 7% of the time

Zoho Meeting vs Zoom Workplace Business

Compared 5% of the time

More Zoom Workplace Business Competitors

Product Reports

Buyer's Guide

Virtual Meetings

July 2025

Download Polycom RealPresence Web Suite product report

Buyer's Guide

Zoom Workplace Business

July 2025

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Also Known As

RealPresence Web Suite, Polycom Web Suite

No data available

Overview

Polycom RealPresence Web Suite is an innovative and powerful collaboration solution providing web conferencing to anyone, anywhere. This browser-based software features rich content & screen sharing capabilities that help bring new ideas to life while integrating easily with everyday workflows.

Poly

Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.

Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.

What are the key features of Zoom Workplace Business?

Video Conferencing: High-quality audio and video, suitable for large meetings.
Screen Sharing: Allows participants to display their screens for collaborative work.
Breakout Rooms: Facilitates smaller group discussions within a meeting.
Remote Access: Provides capabilities to manage meetings from different devices.
Integration: Connects seamlessly with apps like Outlook for enhanced productivity.

What benefits can users expect?

Enhanced Collaboration: Tools to boost teamwork and communication.
Security Measures: Features like authorized access and waiting rooms ensure secure meetings.
Flexibility Across Devices: Compatible with numerous devices for consistent experience.
Meeting Engagement: Features that support engaging and productive sessions.

In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.

Zoom Video Communications

Sample Customers

ALAIN AFFLELOU, Children’s Mercy: Where Compassion and Technology Meet, Polycom, Red Cross Childrens Hospital, SRG Apparel PLC, Sundance Institute, Urban Shield

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings. Updated: July 2025.

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