ScreenConnect and Polycom RealPresence Clariti compete in remote collaboration and communication solutions. Polycom RealPresence Clariti has the upper hand due to its advanced features appealing to users requiring robust capabilities.
Features: ScreenConnect is appreciated for its strong remote access and control capabilities, multi-platform support, and quick connectivity. Polycom RealPresence Clariti is valued for its high-definition video conferencing, extensive integration options, and comprehensive tools for a seamless conferencing experience.
Room for Improvement: ScreenConnect could enhance its conferencing tools, offer more extensive integration options, and improve its feature set for comprehensive communication needs. Polycom RealPresence Clariti can streamline its deployment process, improve user interface simplicity, and offer a more competitive initial cost to cater to smaller organizations.
Ease of Deployment and Customer Service: ScreenConnect provides an intuitive setup and strong customer support, ideal for quick deployment. Polycom RealPresence Clariti offers a detailed deployment model providing an adaptable solution with expansive resources, which may necessitate more planning.
Pricing and ROI: ScreenConnect offers an appealing initial cost setup with substantial ROI due to its efficiency in remote support. Polycom RealPresence Clariti, though higher in cost, justifies expenses through superior conferencing capabilities, offering greater long-term value and scalability for organizations seeking comprehensive solutions.
| Product | Market Share (%) |
|---|---|
| ScreenConnect | 2.0% |
| Polycom RealPresence Clariti | 1.7% |
| Other | 96.3% |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 6 |
| Large Enterprise | 7 |
RealPresence Clariti is simple, powerful, cloud-ready collaboration infrastructure software for businesses of all sizes that connects people with HD voice, video, content and web collaboration.
ScreenConnect offers seamless connections to desktops, mobiles, and other devices with top-tier security features. Empowering businesses through customizable branding, it facilitates real-time problem-solving and adapts to specific access needs with granular control.
ScreenConnect stands out by providing robust remote access solutions, enhanced with security like AES-256 encryption and two-factor authentication. Users appreciate the customization options, enabling them to white-label software to reflect their brand. The Support Premium edition includes ScreenConnect View, a live streaming feature assisting with real-time hardware troubleshooting through mobile cameras. It integrates smoothly with existing systems, offering unattended access, automatic reconnection, and session recording. However, there's room for improvement in user configuration options, file transfer capabilities, and security recognition. Overall, it supports a wide range of devices and browsers, ensuring session continuity even through reboots, making the setup process straightforward.
What are the key features of ScreenConnect?Businesses apply ScreenConnect for remote support, assisting with IT tasks and troubleshooting, often using unattended access functionalities. It's popular among teams of various sizes, aiding companies in managed services and client interactions. The tool's effectiveness makes it suitable for on-site-like remote assistance, though improvements in dual monitor management and domain integration are desired. User feedback highlights the necessity for enhanced onboarding, more intuitive configuration, and advanced reporting features, making it a versatile choice for remote support across industries.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
