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It is primarily used for the pharma vertical and related fields, and since we were running a full ERP digital transformation project in the life sciences domain, it suited that requirement very well.
Sometimes I feel that the ROI is not optimal because we are totally dependent on Planisware's system stability.
It has helped me streamline processes by using my SOPs and Zoho for improvement.
The support was good, but there's more space for collaboration that we can do internally through Planisware, which was not the case.
We experienced a couple of issues, and they responded and resolved the issues and bugs promptly.
They are just a chat away, and there is typically a dedicated person or two handling my account.
It was really seamless support throughout the process of getting everything set up, which could have certainly been a big failing on their part because it does have very nuanced settings depending on how I would like to configure my project.
The overall rating for the tech support and customer service team is four out of ten.
The scalability of Planisware is good, as when you want to implement changes, you need to manage the process with your collaborators.
We experienced crashes in the upcoming year, but these mostly occurred on weekends, which minimized the impact on our users.
I can go straight from ideating within a spreadsheet to implementing within the project management much easier in To Do than in Zoho Projects.
They have made significant improvements, but still, there is a long way to go in terms of their flexibility, adaptability, and usability.
Sometimes the ROI is affected because we are totally dependent on Planisware's system stability.
Changes sometimes don't reflect.
The integrations to Agile are essential; we had to do a full build to accomplish that.
We have experienced crashes in Planisware and system slowdowns.
The reports should be improved because all companies now need reporting, and with tools such as Grafana or Tableau, Planisware needs to add interfaces for data lakes since all companies require this.
Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial.
More technical features for agile methodology would be valuable.
Managing multiple projects in the project presents challenges.
Initially, it was an affordable option for early adopters, but the price has risen four to five times.
Zoho Projects is considered cheap compared to Google and Microsoft services.
The tools communicate with other tools, making it effective, and when we have a new resource, we can add it and send it to the resource management team, who can view it in Planisware.
Its integration with Zoho Docs and features like creating a Wiki and the ability to co-author documents without performance constraints are valuable.
Task management features have significantly enhanced project efficiencies with quantifiable gains.
The collaboration tools within Zoho Projects are good.

| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 1 |
| Large Enterprise | 16 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 1 |
| Large Enterprise | 1 |
Planisware offers powerful project, resource, and portfolio management, acclaimed for adaptability and integration capabilities, especially in complex R&D projects, data centralization, and business case prioritization.
Planisware stands out with its advanced reporting tools, customizable views, and agile management. Equipped with an inbuilt BI tool, it enhances data analysis without external applications. Organizations appreciate resource capacity planning, scenario planning, and strategic portfolio alignment, resulting in reduced IT dependency and improved decision-making. Users note areas for improvement in reporting, interface, and accessibility, particularly for non-clients and beginners. Enhanced integrations with Agile tools and better error visibility are desired, along with advancements in collaboration features.
What are Planisware's key features?Planisware is implemented across sectors such as energy, pharma, and automobiles, providing solutions for project structuring, CapEx control, and enterprise portfolio optimization. Its integration capabilities with systems like SAP enable seamless financial data exchange, supporting consistent operations and diverse business needs.
Zoho Projects offers an integrated platform combining CRM and marketing tools, equipped with timeline features, customization, and automation, enhancing business operations efficiency.
Zoho Projects stands out with its robust integration of multiple tools like CRM and marketing within one platform. Users appreciate its timeline features, customizable settings, and automation capabilities. It offers seamless third-party app and API integration, boosting its functionality. Additional features such as blueprints, time tracking, task management, Gantt charts, and collaboration tools enhance efficiency. While the interface is user-friendly and affordable, there is room for improvement in template management, time logging, and collaboration speed. Users seek better technical support, advanced reporting tools, AI-driven analytics, and enhanced real-time collaboration features.
What are the key features of Zoho Projects?In industries like software development and sales, organizations use Zoho Projects for task allocation, internal and external project management, and CRM system integration. Teams leverage Gantt charts for timelines, automate tasks, and track milestones. It supports collaboration, bug management, and time tracking to oversee projects efficiently.
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