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Planisware vs Zoho Projects comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Planisware is highly valued in pharma for project management, though opinions differ on its financial benefits and effectiveness.
Sentiment score
7.7
Zoho Projects boosts profits by 50%, offers productivity and visibility gains, with valuable time savings and streamlined processes.
It is primarily used for the pharma vertical and related fields, and since we were running a full ERP digital transformation project in the life sciences domain, it suited that requirement very well.
Sometimes I feel that the ROI is not optimal because we are totally dependent on Planisware's system stability.
It has helped me streamline processes by using my SOPs and Zoho for improvement.
 

Customer Service

Sentiment score
2.8
Planisware's customer service is enthusiastic yet dependent on costly advanced support, with some feedback noting varied response accuracy.
Sentiment score
6.7
Zoho Projects' customer service is mixed, praised for responsiveness but hindered by language barriers and telephone support issues.
The support was good, but there's more space for collaboration that we can do internally through Planisware, which was not the case.
We experienced a couple of issues, and they responded and resolved the issues and bugs promptly.
They are just a chat away, and there is typically a dedicated person or two handling my account.
 

Scalability Issues

Sentiment score
4.9
Planisware offers stable scalability on resourceful servers, with customization on-premises and strategic modifications for extensive user environments.
Sentiment score
8.3
Zoho Projects is praised for scalability and flexibility, effectively serving small to large teams and diverse projects.
The scalability of Planisware is good, as when you want to implement changes, you need to manage the process with your collaborators.
We experienced crashes in the upcoming year, but these mostly occurred on weekends, which minimized the impact on our users.
 

Stability Issues

Sentiment score
6.4
Planisware, especially in SaaS, is stable and reliable, with minor bugs, and praised by companies like Pepsico and Ford.
Sentiment score
7.9
Zoho Projects is highly stable with few issues; occasional glitches and downtime are often due to cloud-related factors.
They have made significant improvements, but still, there is a long way to go in terms of their flexibility, adaptability, and usability.
Sometimes the ROI is affected because we are totally dependent on Planisware's system stability.
Changes sometimes don't reflect.
 

Room For Improvement

Planisware needs enhancements in integration, UI/UX, reporting, accessibility, stability, collaboration, flexibility, and third-party system integration.
Zoho Projects needs improved integration, user interface, mobile functionality, and support, with enhanced collaboration, analytics, security, and customization.
The integrations to Agile are essential; we had to do a full build to accomplish that.
We have experienced crashes in Planisware and system slowdowns.
The reports should be improved because all companies now need reporting, and with tools such as Grafana or Tableau, Planisware needs to add interfaces for data lakes since all companies require this.
Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial.
Managing multiple projects in the project presents challenges.
 

Setup Cost

Planisware is a costly tool with licensing, setup, support, and training expenses, requiring strategic management commitment.
Zoho Projects is a cost-effective project management tool, with competitive pricing and value through the Zoho One license.
Initially, it was an affordable option for early adopters, but the price has risen four to five times.
Zoho Projects is considered cheap compared to Google and Microsoft services.
 

Valuable Features

Planisware provides robust project management with resource planning, data integration, Agile support, and built-in BI tools for enhanced decision-making.
Zoho Projects provides an integrated, customizable, and user-friendly platform with excellent collaboration, automation, and tracking features, boosting productivity.
The tools communicate with other tools, making it effective, and when we have a new resource, we can add it and send it to the resource management team, who can view it in Planisware.
Its integration with Zoho Docs and features like creating a Wiki and the ability to co-author documents without performance constraints are valuable.
The collaboration tools within Zoho Projects are good.
 

Categories and Ranking

Planisware
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
19
Ranking in other categories
Project Portfolio Management (1st)
Zoho Projects
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
Project Management Software (15th)
 

Featured Reviews

Avinash Padmanabhan - PeerSpot reviewer
Efficient project management and resource allocation, but agile capabilities need improvement
One drawback with Planisware is that it doesn't have good features for test management or agile; it lacks many concepts in agile such as retrospective, velocity planning, and backlog view. Some features are still missing because they have introduced these agile modules only in version seven and are still improving that product, so I see a good roadmap on those modules from Planisware's end. I find Planisware's collaboration tools to be good but not great as they still have certain restrictions. It can interact with Jira, it can interact with ADO, and you can have APIs created to interact with your internal HR systems or other systems for data flow. However, the error messages or fail scenarios don't provide good visibility of what is happening, why errors occur, or why something is not working. Regarding scenario planning, I haven't explored much on that side. We have the strategic module, strategic planning module, but we haven't explored much on the other side, so I don't have much experience or exposure to scenario planning.
Sainath Racherla - PeerSpot reviewer
Project coordination has improved with excellent integration and support, though more comprehensive training and version control are needed
The adaptation process can be enhanced with training sessions and templates. There is potential for improvement in version control, particularly in integration with Zoho Docs. Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial. Additionally, I should be able to cross-link bugs between projects.
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Energy/Utilities Company
14%
Computer Software Company
9%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Planisware?
Planisware is very costly. I can comment that it's expensive, and even the consultants from Planisware charge a very high rate for their time. Generally speaking, they are expensive.
What needs improvement with Planisware?
The tool can be improved with integrations to Agile tools. We used Azure DevOps, which I dislike. Better integrations to JIRAs and perhaps open APIs for task management would be super beneficial. A...
What is your primary use case for Planisware?
My use cases involve building out a template library based on our methodology and continuing to iterate on that. We used a template, and basically, to start this out, we built out the template libr...
What do you like most about Zoho Projects?
While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emai...
What needs improvement with Zoho Projects?
At the portfolio management level, Zoho Projects has some issues. Managing multiple projects in the project presents challenges.
What is your primary use case for Zoho Projects?
I use Zoho Projects ( /products/zoho-projects-reviews ) for managing the routine management of projects and for sharing with my colleagues.
 

Comparisons

 

Overview

 

Sample Customers

Apotex, Alstom Transport, HP, Stryker, Rexam, Jotun, Gelita, Kraton Performance Polymers, Abbvie, Rio Tinto Alcan, Maruho, Teva, SK Chemicals
Intel, Jaguar, PWC, Yatra, Yale, Timex
Find out what your peers are saying about Planisware vs. Zoho Projects and other solutions. Updated: July 2025.
865,164 professionals have used our research since 2012.