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Planisware vs Zoho Projects comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Planisware is highly valued in pharma for project management, though opinions differ on its financial benefits and effectiveness.
Sentiment score
8.1
Zoho Projects improves productivity and project delivery, offering ROI benefits with efficient processes despite limited direct monetary savings.
It is primarily used for the pharma vertical and related fields, and since we were running a full ERP digital transformation project in the life sciences domain, it suited that requirement very well.
Solution Architect at Think People
Sometimes I feel that the ROI is not optimal because we are totally dependent on Planisware's system stability.
Planisware Developer at a manufacturing company with 10,001+ employees
It has helped me streamline processes by using my SOPs and Zoho for improvement.
Associate Director at Scimax Global LLC
 

Customer Service

Sentiment score
2.8
Planisware's customer service is enthusiastic yet dependent on costly advanced support, with some feedback noting varied response accuracy.
Sentiment score
6.5
Zoho Projects' customer service is mixed, excelling in email support but facing issues with phone communication and response times.
The support was good, but there's more space for collaboration that we can do internally through Planisware, which was not the case.
Principal, Technical Project Management at Teletech Holdings
We experienced a couple of issues, and they responded and resolved the issues and bugs promptly.
Solution Architect at Think People
They are just a chat away, and there is typically a dedicated person or two handling my account.
Associate Director at Scimax Global LLC
It was really seamless support throughout the process of getting everything set up, which could have certainly been a big failing on their part because it does have very nuanced settings depending on how I would like to configure my project.
Owner & Digital Marketing Manager at MPCosta
The overall rating for the tech support and customer service team is four out of ten.
Functional Consultant at a non-tech company with 51-200 employees
 

Scalability Issues

Sentiment score
4.9
Planisware offers stable scalability on resourceful servers, with customization on-premises and strategic modifications for extensive user environments.
Sentiment score
7.9
Zoho Projects is adaptable for teams of all sizes but may be complex for small businesses seeking simpler tools.
The scalability of Planisware is good, as when you want to implement changes, you need to manage the process with your collaborators.
Responsible for the Project Infrastructure at Comutitres
We experienced crashes in the upcoming year, but these mostly occurred on weekends, which minimized the impact on our users.
Planisware Developer at a manufacturing company with 10,001+ employees
I can go straight from ideating within a spreadsheet to implementing within the project management much easier in To Do than in Zoho Projects.
Owner & Digital Marketing Manager at MPCosta
 

Stability Issues

Sentiment score
6.4
Planisware, especially in SaaS, is stable and reliable, with minor bugs, and praised by companies like Pepsico and Ford.
Sentiment score
7.9
Zoho Projects is highly stable with minimal issues, improved over years, but desires more AI features for enhanced reliability.
They have made significant improvements, but still, there is a long way to go in terms of their flexibility, adaptability, and usability.
Solution Architect | Planisware Consultant at Schlumberger
Sometimes the ROI is affected because we are totally dependent on Planisware's system stability.
Planisware Developer at a manufacturing company with 10,001+ employees
Changes sometimes don't reflect.
Associate Director at Scimax Global LLC
 

Room For Improvement

Planisware needs enhancements in integration, UI/UX, reporting, accessibility, stability, collaboration, flexibility, and third-party system integration.
Zoho Projects needs enhancements in usability, integration, customization, collaboration, and analytics, while adding customer portals and simplifying functionalities.
The integrations to Agile are essential; we had to do a full build to accomplish that.
Solution Architect at Think People
We have experienced crashes in Planisware and system slowdowns.
Planisware Developer at a manufacturing company with 10,001+ employees
The reports should be improved because all companies now need reporting, and with tools such as Grafana or Tableau, Planisware needs to add interfaces for data lakes since all companies require this.
Responsible for the Project Infrastructure at Comutitres
Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial.
Associate Director at Scimax Global LLC
More technical features for agile methodology would be valuable.
Functional Consultant at a non-tech company with 51-200 employees
Managing multiple projects in the project presents challenges.
Engineer information management services at SCTIMST
 

Setup Cost

Planisware is a costly tool with licensing, setup, support, and training expenses, requiring strategic management commitment.
Zoho Projects is cost-effective, offering global competitive pricing and multi-application licenses, remaining cheaper than competitors like Salesforce.
Initially, it was an affordable option for early adopters, but the price has risen four to five times.
Associate Director at Scimax Global LLC
Zoho Projects is considered cheap compared to Google and Microsoft services.
Engineer information management services at SCTIMST
 

Valuable Features

Planisware provides robust project management with resource planning, data integration, Agile support, and built-in BI tools for enhanced decision-making.
Zoho Projects integrates with various tools, offering task management, customization, scalability, collaboration, and essential time tracking features.
The tools communicate with other tools, making it effective, and when we have a new resource, we can add it and send it to the resource management team, who can view it in Planisware.
Responsible for the Project Infrastructure at Comutitres
Its integration with Zoho Docs and features like creating a Wiki and the ability to co-author documents without performance constraints are valuable.
Associate Director at Scimax Global LLC
Task management features have significantly enhanced project efficiencies with quantifiable gains.
Functional Consultant at a non-tech company with 51-200 employees
The collaboration tools within Zoho Projects are good.
Engineer information management services at SCTIMST
 

Categories and Ranking

Planisware
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
17
Ranking in other categories
Project Portfolio Management (2nd)
Zoho Projects
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
19
Ranking in other categories
Project Management Software (14th)
 

Featured Reviews

ST
Solution Architect at Think People
Highly robust tool enhances project management for large-scale programs
The tool can be improved with integrations to Agile tools. We used Azure DevOps, which I dislike. Better integrations to JIRAs and perhaps open APIs for task management would be super beneficial. As a project management tool, it is perfect, but the ability to be agile with task management could improve it. There is always an opportunity for more flexibility regarding integrated reporting. The project dashboard feature worked perfectly for small to small-medium projects, but on a large scale, it was not flexible enough to handle a program-level dashboard. However, that is probably a nice-to-have rather than a need-to-have. The integrations to Agile are essential; we had to do a full build to accomplish that.
Matt Costa - PeerSpot reviewer
Owner & Digital Marketing Manager at MPCosta
Accurate time tracking has improved invoicing workflows but task management still needs refinement
I am used to working in To Do, which is a very fast platform. You can essentially copy and paste a range of tasks with various details and paste it directly into the platform, which allows it to handle them very quickly and accurately. Zoho Projects is much more enterprise-focused, so the functionality and flow is a little more restricted than I would enjoy. It has all of the same fields, but those fields are somewhat harder to get information into and out of than many other project management platforms. As for features with Zoho Projects, the time tracking capabilities are very robust, but the method by which I start and stop the timer is not very fluid. As far as features I would like integrated, I am uncertain; rather, I see features that could be improved.
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Financial Services Firm
10%
Energy/Utilities Company
8%
Comms Service Provider
5%
Construction Company
18%
Financial Services Firm
16%
Manufacturing Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise16
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise1
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Planisware?
Planisware is very costly. I can comment that it's expensive, and even the consultants from Planisware charge a very high rate for their time. Generally speaking, they are expensive.
What needs improvement with Planisware?
The tool can be improved with integrations to Agile tools. We used Azure DevOps, which I dislike. Better integrations to JIRAs and perhaps open APIs for task management would be super beneficial. A...
What is your primary use case for Planisware?
My use cases involve building out a template library based on our methodology and continuing to iterate on that. We used a template, and basically, to start this out, we built out the template libr...
What needs improvement with Zoho Projects?
I am used to working in To Do, which is a very fast platform. You can essentially copy and paste a range of tasks with various details and paste it directly into the platform, which allows it to ha...
What is your primary use case for Zoho Projects?
I was using Zoho Projects previously, but my company still owns many integrated software solutions. I needed the ability to track time within Zoho Projects that automatically streams into invoicing...
What advice do you have for others considering Zoho Projects?
I would mention to other users who would like to start working with Zoho Projects to utilize the support available as much as possible to make their life easier. That was a big portion of what made...
 

Comparisons

 

Overview

 

Sample Customers

Apotex, Alstom Transport, HP, Stryker, Rexam, Jotun, Gelita, Kraton Performance Polymers, Abbvie, Rio Tinto Alcan, Maruho, Teva, SK Chemicals
Intel, Jaguar, PWC, Yatra, Yale, Timex
Find out what your peers are saying about Atlassian, monday.com, Asana and others in Project Management Software. Updated: June 2026.
902,988 professionals have used our research since 2012.