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Perfecto Pros

KC
IT Quality Control at a insurance company with 10,001+ employees
The reporting feature is really tough to find in some of the other products that are competitors. Having your CITB type dashboard, where we can see the test results and see recordings of each test that passed or failed, is probably one of the distinguishing aspects of Perfecto.
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JR
Prin IT Bus Systems Analyst at a healthcare company with 10,001+ employees
One of the good things about Perfecto is the scalability that it provides.
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VG
Regional Head Customer Experience at a financial services firm with 10,001+ employees
The most valuable feature is automated testing.
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Perfecto Cons

KC
IT Quality Control at a insurance company with 10,001+ employees
Its performance should be improved. Anything to speed up the user interface would be a great help. We've had a lot of pain with their migration from a product UI that was based on Adobe Flash to the new product that is based on HTML5. Migrations like that seemed to be very painful and not a real smooth process. We're still sort of recovering from that migration from old technology to new, and we haven't got all the functionality ported over that we used to have on the old UI.
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JR
Prin IT Bus Systems Analyst at a healthcare company with 10,001+ employees
It does well for mobile testing, but when it comes to the web aspect, it is lagging a little bit in terms of execution.
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VG
Regional Head Customer Experience at a financial services firm with 10,001+ employees
We have had some issues with performance, which is something that should be improved.
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