We performed a comparison between Pentaho Business Analytics, Salesforce Einstein Analytics, and Tableau based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Tableau, Oracle and others in BI (Business Intelligence) Tools."We were able to install it without any assistance from tech support."
"I use the BI Server, CDE Dashboards, Saiku, and Kettle, because these tools are very good and highly experienced."
"Easy to use components to create the job."
"The most valuable feature of Pentaho is the Tableau report."
"Pentaho Business Analytics' best features include the ease of developing data flows and the wide range of options to connect to databases, including those on the cloud."
"Pentaho is an analytics platform that can be used when an organization has a lot of big data storage systems already installed and needs to manage and analyze that data. It has a specific use case for unstructured data, such as documents, and needs to be able to search and analyze it."
"The initial setup is pretty straightforward."
"The solution scales extremely well."
"The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."
"Salesforce Einstein Analytics is a simplified CRM. It's integration is good."
"We have found the scalability to be very good."
"It's scalable."
"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"The most valuable features are the visualizations, the way they show the combination charts."
"This solution has improved insights into quantitative data."
"Tableau is an advanced specialized tool. One of the best features I've seen is the lack of an intermediate semantic layer. I think that's an advantage compared to any other tool like BusinessObjects or Power BI, which are Tableau's biggest competitors."
"Any feature I am looking for usually is part of the next upgrade within a few months. They have a very good dynamic evolution."
"The dashboards are amazing, with different report types and stunning visuals. Most importantly, Tableau's AI with machine learning automatically predicts features and reports based on historical data. These are the three most valuable features for me."
"I love the customization skills that Tableau has, it is not restricted to what is built-in already."
"Technical support has been responsive."
"Since Tableau is on the cloud, we haven't faced any challenges around scalability."
"Pentaho Business Analytics' user interface is outdated."
"Logging capability is needed."
"The repository should be improved."
"We did not achieve the ROI. The work delivered to users had lesser value than the subscription cost."
"Another concern is that Pentaho is not customizable or interactive."
"Deployment is not simple. It is not simple because we are dealing with a lot of data; we are dealing with a lot of storage. So, it's not a simple process."
"Version control would be a good addition."
"Pentaho, at the general level, should greatly improve the easy construction of its dashboards and easy integration of information from different sources without technical user intervention."
"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."
"Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"Better pricing would make it available to more users and we would likely use it more broadly within the organization."
"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."
"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."
"Improvement-wise, I feel the solution must be more robust since it is not exactly ready to handle large data."
"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."
"The charting is overly complex in comparison with Power BI's"
"I am not a frequent user of this solution, so I am not sure what they've been doing recently. The last time when I used it, I had to use other tools with it for data extraction and cleansing. Its price should also be improved. It is more expensive than Power BI. In terms of training, there is generally better online training for Power BI, but I am not sure of that. It would be helpful to know from where to access its training."
"Other tools are more competitively priced."
"The performance could be better."
"The ability to use it on MAC machines. As far as I know, this is not possible."
"Small multiples (a.k.a. Trellis charts) are possible only through very hacky means. Update: Still remains a challenge."
"Most of the problems in Tableau Online that I have noticed have to do with performance or weird, inexplicable bugs that I can't pin down. For example, you might try unloading some data, and you'll be waiting for a long time without anything happening."
"Lacks machine learning algorithms that you can implement using R, SPSS Modeler, and Python."
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