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OpenText Intelligence vs Salesforce Einstein Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Intelligence
Ranking in BI (Business Intelligence) Tools
37th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
Reporting (29th), Data Visualization (25th)
Salesforce Einstein Analytics
Ranking in BI (Business Intelligence) Tools
28th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the BI (Business Intelligence) Tools category, the mindshare of OpenText Intelligence is 0.9%, up from 0.4% compared to the previous year. The mindshare of Salesforce Einstein Analytics is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
Salesforce Einstein Analytics1.1%
OpenText Intelligence0.9%
Other98.0%
BI (Business Intelligence) Tools
 

Featured Reviews

it_user220707 - PeerSpot reviewer
Director & Lead Consultant at a consultancy with 51-200 employees
The Briefing Book feature enables measures to be filtered and viewed based on different criteria by end users.
This software is targeted at executive users, not the data analysts who want to slice and dice. The software will not replace your BI tools, but it will sit nicely on top of a BI tool if you want management to have quick and easy access to performance data. Initiative Management Metrics Management – Key Interfaces
Sunny Nair - PeerSpot reviewer
Solution Architect And Senior Consultant at Keysight Technologies
Business insights improve with reliable integration but face occasional system downtimes
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline. There is downtime which still affects the particular product. I would provide a reliability rating of 70%, with 30% still having scope for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a comprehensive solution for performance management, and yet it is easy to setup and easy to use, especially in comparison with Oracle, SAS, Hyperion and SAP."
"There is definitely a lot of ROI in it."
"The tool is a cloud-based solution capable of integrating any kind of data in the world."
"The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."
"The most valuable feature of Salesforce Einstein Analytics is the reporting tools."
"The fact that the solution is visually appealing because of its lightning interfaces can be considered one of its most valuable features"
"For someone who is looking to use Salesforce, my advice is don't give it a second thought because it's a well-reputed and recognized tool."
"Also, the predictive analysis of the Einstein version is like artificial intelligence, it's great."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
 

Cons

"It needs to have better quality built in reports."
"The product must be more transparent."
"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."
"Better pricing would make it available to more users and we would likely use it more broadly within the organization."
"Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."
"Salesforce is working very rigorously on improvements with each release."
"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."
"The biggest challenge we had was the cost and the licensing."
"Support: Very less support now."
 

Pricing and Cost Advice

Information not available
"Salesforce Einstein Analytics can be considered somewhat expensive, depending on the company's needs. If they want the complete package with all the features, it's pricier. It all comes down to what the company requires from the platform."
"The biggest challenge we had was the cost and the licensing. We ended up getting an enterprise licensing agreement(ELA). That took a lot of negotiations and a lot of pressure. We were able to receive a good price for the community licensing they bundled Salesforce Einstein Analytics. They bundled a lot of capabilities with us with the ELA."
"The solution is expensive."
"Although it was deemed slightly expensive and failed the cost analysis we conducted in our company, we proceeded with the purchase because we desired to have a leading CRM system in the industry."
"Price-wise, Salesforce Einstein Analytics is an expensive tool."
"I rate the solution's pricing a seven out of ten."
"Salesforce has a subscription-based licensing structure, where it's between $20 to $75 per month, per user."
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Top Industries

By visitors reading reviews
Construction Company
17%
Comms Service Provider
12%
Outsourcing Company
11%
Insurance Company
8%
Construction Company
15%
Financial Services Firm
12%
Manufacturing Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

Ask a question
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What needs improvement with Salesforce Einstein Analytics?
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, espec...
What is your primary use case for Salesforce Einstein Analytics?
It is more of an integrated platform where marketing, customer service, and the ticketing system are integrated into each other as a SaaS-based solution, which is what we use. For Marketing Cloud, ...
What advice do you have for others considering Salesforce Einstein Analytics?
We use portions of Teams if I am not wrong, though it is managed by a different team and we do not use it much. On a scale of one to 100, I would say at least 70 to 80. I rate Salesforce Einstein A...
 

Also Known As

OpenText Magellan Analytics Suite, BIRT iHub Visualization Platform, OpenText Actuate Information Hub
Einstein Analytics, Salesforce Wave Analytics
 

Overview

 

Sample Customers

Sasktel, NSBSL
ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Find out what your peers are saying about Microsoft, Salesforce, SAP and others in BI (Business Intelligence) Tools. Updated: August 2026.
908,800 professionals have used our research since 2012.