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Palo Alto Networks Cortex XSOAR vs Vulcan Cyber comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Cortex XSOAR enhances ROI by automating SOC tasks, optimizing operations, and requiring mature processes for effective integration.
Sentiment score
8.9
Vulcan Cyber significantly reduces time and resource usage, enabling quicker task completion and faster inter-team notifications.
We are positioning Palo Alto Networks Cortex XSOAR, which can be used in the SOC and do a lot of automation for the customer.
With our vulnerability management platform, I used to get reports weekly, but with Vulcan Cyber, I get them daily.
Our security team probably spends 15 minutes instead of two hours daily notifying the teams.
 

Customer Service

Sentiment score
6.4
Cortex XSOAR customer service is praised for knowledge and responsiveness, though some report delays and unhelpfulness in support interactions.
Sentiment score
6.5
Vulcan Cyber offers responsive support with good communication, but faces challenges in latency, integration delays, and feature request visibility.
Their support has been better than Anomali's and they are more responsive.
The technical support provided by Palo Alto Networks Cortex XSOAR is good.
We do not necessarily have visibility of when those feature requests are going into the development pipeline.
It would enhance my experience if Vulcan informed customers of forthcoming maintenance or changes that might cause website downtime.
Their technical support team is very good, knowledgeable, and helpful.
 

Scalability Issues

Sentiment score
7.3
Palo Alto Networks Cortex XSOAR excels in scalability, integrating well with APIs and scaling across diverse organizational environments.
Sentiment score
7.6
Vulcan Cyber efficiently scales with diverse environments, integrating multiple data sources, handling high volumes, and earning positive ratings.
The scalability of Palo Alto Networks Cortex XSOAR supports our growth and security needs because we can integrate various tools and continuously add more capability.
We have a lot of assets under management, and it effectively scales up to accommodate hundreds or even thousands of assets.
I'd rate the scalability ten out of ten.
I would rate it ten out of ten for scalability, as integration with multiple connectors is possible without exceeding licensing limits.
 

Stability Issues

Sentiment score
7.5
Palo Alto Networks Cortex XSOAR is stable and reliable, with minor bugs mostly related to updates and proper configuration.
Sentiment score
7.0
Vulcan Cyber is generally stable, scoring high on stability, with minor UI issues and occasional communication lapses.
It would be better if Vulcan notified me, the customer, about upcoming maintenance or changes, indicating when the website might be down.
The product's stability is commendable, with no noticeable lags or slowness.
I would rate it a nine out of ten in terms of stability.
 

Room For Improvement

Cortex XSOAR requires improvement in pricing, user interface, integrations, customization, stability, automation, support, and licensing costs.
Vulcan Cyber users seek improved connectors, performance, simplified UI, better integration, enhanced reporting, and more effective data management.
The deployment requires integration and the development of integration modules.
One of the significant issues we encounter is system slowdown when we receive an influx of alerts, which inhibits how quickly we can access the information needed for investigation.
To improve the solution, it needs to have complete features that are low-code, no-code, and should be plug-and-play.
It would be beneficial if the platform allowed remote access to devices for immediate remedies.
Providing real-world examples of how to construct a ticket format for Jira, Azure DevOps, or ServiceNow with specific examples would help us understand how it might work in our environment.
Having it more customized or providing more customization options for me would be beneficial.
 

Setup Cost

Palo Alto Networks Cortex XSOAR is costly but valued for features and support, though potentially unsuitable for small businesses.
Vulcan Cyber is affordably priced but lacks some features, leading to cost-effectiveness questions despite competitive enterprise appeal.
For customers, it is zero versus $20 million, which is why they have to make a decision.
For our use case, the solution is lacking some features, and the cost savings don't make it worth it.
 

Valuable Features

Cortex XSOAR excels in automation, integration, and customization, enhancing security management with AI-driven threat intelligence and incident response.
Vulcan Cyber integrates data for comprehensive risk insights, offering intuitive interfaces, customization, and efficient vulnerability management with strong support.
Execution of automatic tasks for collecting, enriching, and correlating security events from hundreds of different technologies.
If I already have an established process, I do not have to change my process to fit into the tool. I can modify the tool to fit into my process, which makes things considerably easier.
We have implemented automation features, such as automated responses to email threats and automatic configuration of target devices for blocking specific IPs.
It offers a comprehensive view of the assets and their associated vulnerabilities, which aids in assessing and mitigating threats.
The automation capabilities using the Vulcan API platform or the API feature allow me to easily automate scripts and reports and schedule them.
Instead of having 100 vulnerabilities and not knowing how to prioritize and assign all your FTEs there, you now have only ten that you know you need to fix, and you're assigning the right number of FTEs.
 

Categories and Ranking

Palo Alto Networks Cortex X...
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd), SOC as a Service (2nd)
Vulcan Cyber
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Vulnerability Management (20th), Risk-Based Vulnerability Management (7th), Cloud Security Remediation (1st)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Palo Alto Networks Cortex XSOAR is designed for Security Orchestration Automation and Response (SOAR) and holds a mindshare of 10.1%, down 12.4% compared to last year.
Vulcan Cyber, on the other hand, focuses on Vulnerability Management, holds 0.6% mindshare, up 0.5% since last year.
Security Orchestration Automation and Response (SOAR)
Vulnerability Management
 

Featured Reviews

NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
Shreevinayak Deshpande - PeerSpot reviewer
Makes vulnerability management efficient with a single pane of glass and daily report generation
There are areas for improvement. Initially, when onboarding Vulcan Cyber, the setup and configuration was more complex than expected with a user-friendly approach. This aspect can be enhanced. An important area is performance and speed, as Vulcan Cyber often lacks speed when exporting reports. The team might have to work on scaling up servers. When we click on a vulnerability, it takes ten seconds to pop up a window and show the entire content. Instead of that, they can put a down arrow, and all the details should be shown on clicking the arrow. This will prevent that ten-second delay. Another area for improvement is providing support and documentation for their tool. Users should have access to easy-to-understand trial documentation for reference.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Government
7%
Computer Software Company
29%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security events with a limited number of analysts. This leads to economic advantages des...
What needs improvement with Palo Alto Networks Cortex XSOAR?
For Palo Alto Networks Cortex XSOAR, there is always room for improvement. One of the significant issues we encounter is system slowdown when we receive an influx of alerts, which inhibits how quic...
What is your experience regarding pricing and costs for Vulcan Cyber?
I don't deal with the pricing of the solution. I'm not a part of that department.
What needs improvement with Vulcan Cyber?
One area for improvement is clarity in the results column of vulnerability reports. Currently, the path where the vulnerability lies is not clear, so Vulcan needs to work on specifying the correct ...
What is your primary use case for Vulcan Cyber?
I have been using the solution for more than six months. Essentially, any reporting I do for our internal Internet assets involves using Vulcan. The primary use of Vulcan is extracting the reports,...
 

Also Known As

Demisto Enterprise, Cortex XSOAR, Demisto
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Stitch Fix, Mandiant, Wealthsimple, Entrust, Anaplan, Deloitte, Origami Risk, Verana Health
Find out what your peers are saying about Palo Alto Networks Cortex XSOAR vs. Vulcan Cyber and other solutions. Updated: April 2025.
865,484 professionals have used our research since 2012.