

OutSystems and Zapier compete in the automation and app development category. OutSystems has the upper hand in structured app development capabilities, whereas Zapier excels in automating existing workflows effortlessly.
Features: OutSystems offers a low-code environment, simple SOAP and REST API integration, and a drag-and-drop interface for user-friendly development. It enables rapid development and deployment with high reusability of components. Zapier's strength lies in its automation capabilities, allowing seamless connection of various applications without custom integrations, making it especially beneficial for non-technical users.
Room for Improvement: OutSystems needs enhancement in Service Studio performance, multithreading, asynchronous processing, and reporting resources, with complexity in feature customization and high pricing model. Zapier faces limitations in Google Sheets integration, lacks complex logic flows for automations, can improve error reporting UI, and faces pricing concerns and data transfer limitations.
Ease of Deployment and Customer Service: OutSystems offers flexible deployment across public, private, hybrid clouds, and on-premises with responsive technical support, though it may lack in specialization and response speed. Zapier operates primarily on the public cloud with straightforward integration, but without quick direct interaction options such as chat or phone support.
Pricing and ROI: OutSystems is considered expensive, particularly for small to mid-sized businesses, offering high ROI due to reduced development time. Its rapid development capabilities often justify the upfront cost. Zapier provides a more scalable pricing model, starting with free options, though costs can increase with automation complexity. Despite its competitive pricing, task automation complexity may lead to higher expenditures.
Developing that same project in OutSystems can be completed in around 40 to 50% less time, requiring only six resources.
Time efficiency. Your team can be deployed to work on different modules parallelly and you can really save time up to an enormous level.
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
Many helpful videos and documentation are available on the OutSystems site, making it relatively easy to learn the platform.
They do have the customer support ticketing system where you can raise the ticket, decide the priority, and depending upon your priority and urgency, they are going to resolve your problem.
There have been no issues with support,
Their technical support is good; they respond promptly and are very helpful.
This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
The experience was positive with prompt responses from their team.
They can be deployed vertically and horizontally, supporting as many deployments as needed.
Zapier is suitable for small or simpler automation but not for complex ones.
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
It is crucial to be aware of which module corresponds to which application in real-time projects, as there are multiple applications.
You have to design your architecture in a very magnificent and decent way so that how you process your data so that load can be easily balanced.
I would like to see more integration between the use of artificial intelligence to speed up the process delivery time.
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.
Having flexibility in creating more complex automation would eliminate the need to transform data within the source or destination.
Subsequent users can be added at an additional cost per user; exact pricing details can be found on the OutSystems site.
The pricing is in accordance with market standards and even lower in some cases.
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
OutSystems offers a lot of reusable components and solutions that I can simply drag and drop and use, which has a significant impact on project delivery time.
We use integration extensively in OutSystems, which allows us to connect our own internal systems to our newly created system applications.
OutSystems has a very good learning curve for developers.
They have approximately 7,000 connections.
The automation capabilities are impressive.
Creating integration points through webhooks is particularly useful for anyone working on integration projects.
| Product | Market Share (%) |
|---|---|
| OutSystems | 3.9% |
| Zapier | 0.6% |
| Other | 95.5% |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 7 |
| Large Enterprise | 31 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 10 |
| Large Enterprise | 7 |
OutSystems is a platform for low-code application development that unites design, code, and deployment to simplify development so any business can create innovative solutions in a timely manner. There are various use cases an organization can employ with OutSystems, including:
OutSystems offers faster development and deployment times than hand-coding while delivering unique and personalized solutions to its customers. The main focus of OutSystems is high-performance low code which enables businesses to create functional products that answer their needs. It offers clients the ability to develop enterprise-grade applications with a high level of security.
The product stands out from its competitors as it offers:
It ensures its clients that the applications built using this platform are as scalable as hand-coded ones while increasing workspace productivity and evolving applications’ capabilities.
OutSystems Features
OutSystems has various features through which users can develop and deploy highly efficient applications and other products. Some of the features include:
OutSystems Benefits
The solution offers a wide array of benefits to companies that utilize it in their application development. Some of these benefits include:
Reviews from Real Users
Harikrishnan R., a technical lead at Netlink Software Group America Inc, likes OutSystems because the tool helps with validation, offers good features, and is reliable.
An owner at a consultancy thinks OutSystems is versatile with great scalability and great technical support.
Zapier connects thousands of apps, enabling seamless automation without coding. It supports webhooks, multi-step tasks, and a wide array of integrations. Despite needing enhancements in Google Sheets capabilities, API limits, and UI, it remains a tool for boosting productivity across many sectors.
By linking tools such as Google Sheets, HubSpot, Slack, and Salesforce, Zapier allows users to automate workflows without coding expertise. Its integrations serve logistics operations, CRM, and social media management. Users can process tracking exceptions and streamline operations with third-party software like QuickBooks, Zoho, and Power BI. Although users suggest features like better Google Sheets handling and improved collaboration tools, Zapier continues to provide expansive automation, enhancing efficiency and facilitating new opportunities through integrations.
What Features Stand Out in Zapier?In logistics, Zapier enhances operations by automating exception tracking and third-party software integration. Its use in CRM and social media streamlines lead creation and workflow automation. Users from diverse industries leverage its extensive connectivity to support intelligence management, generate analytical insights, and execute cross-functional tasks efficiently.
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