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Oracle Fusion Cloud ERP vs SAP S/4HANA vs SAP S/4HANA Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Organizations report a 2.5 to 5-year ROI with Oracle Fusion Cloud ERP, highlighting value despite initial costs.
Sentiment score
4.8
SAP S/4HANA provides strong ROI through reduced expenses, improved efficiency, and innovative processes, particularly for large, integrated companies.
Sentiment score
1.9
SAP S/4HANA Cloud offers significant operational benefits and cost efficiencies, with varied return timelines affected by project characteristics.
Recently, major banks and companies are moving to Fusion because of its value.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
It's not a matter of the solution; it's a matter of the clients and the approach that we follow.
Works at a consultancy with 10,001+ employees
If we can maximize that, we can get the full price benefit of the solution.
Principal Instrument and Control at PETRONAS
We have observed a good return on investment, with calculations based on a five-year ROI plan.
Account executive at Cisco
The transcript suggests SAP S4HANA Cloud may offer cost and time savings.
Ho Finance Methods and Tools at Airbus Atlantic
 

Customer Service

Sentiment score
3.4
Oracle Fusion Cloud ERP's customer service is improving but faces challenges with complex issues and requires enhanced prioritization and expertise.
Sentiment score
6.1
SAP S/4HANA support is reliable yet costly, with expert guidance and varying resolution speeds, scoring 7-8 out of 10.
Sentiment score
6.5
SAP S/4HANA Cloud support receives mixed reviews due to varying response times, consultation quality, and dependency on premium packages.
The quality of service providers varies by region, causing delays in resolutions.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
A traditional challenge with SAP support is that SAP teams only support the standard functions, which are part of the product.
Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees
Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts.
Chief Executive Officer at LogicalDNA Solutions
I would rate the support a ten because there are a lot of knowledge-based articles published, and most of them are available online.
Program Director at KloudData Inc.
My experience shows that it often requires another level or two to reach someone who can effectively address the problems.
Managing Director at Global Information Technology Corporation
If tickets are raised to the wrong team, it takes considerable time to be routed to the appropriate team.
DGM (IT) at IndianOil Adani Ventures Limited
SAP is continuously improving the functionalities towards the current versions.
SAP Project Manager at Doha Petroleum Construction Co. Ltd. (DOPET)
 

Scalability Issues

Sentiment score
6.3
Oracle Fusion Cloud ERP scales well, offering robust integration, flexibility, and effective self-service options for expanding organizations.
Sentiment score
7.6
SAP S/4HANA offers scalable cloud-based solutions for medium to large enterprises, supporting customization, integration, and infrastructure flexibility.
Sentiment score
6.7
SAP S/4HANA Cloud is highly scalable, supporting growth and innovation with modular architecture, though budget affects scalability.
SAP S/4HANA scales exceptionally well.
Enterprise Architect at a manufacturing company with 10,001+ employees
It is very easy to scale within businesses, especially when a new business falls within the range.
Project accountant at Montego Upstream Services Limited
Scalability is a key strength of SAP, especially for HANA, compared to all the other ERPs.
Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees
We are evaluating how scalable SAP S_4HANA Cloud has been; moving to the latest version poses not much of a challenge compared to on-prem upgrades, as SAP handles the technical areas.
SAP Project Manager at Doha Petroleum Construction Co. Ltd. (DOPET)
The only thing is that you have to have money to scale those things because it is very costly.
Sap Specialist at Victoria's Secret
 

Stability Issues

Sentiment score
5.5
Oracle Fusion Cloud ERP offers high stability and efficient data management, with reliable support and minimal system-related issues.
Sentiment score
7.7
SAP S/4HANA is stable and reliable, scoring highly, though customizations and public cloud connectivity issues may affect performance.
Sentiment score
7.2
SAP S/4HANA Cloud is praised for stability and performance, with minimal downtime and high ratings despite occasional infrastructure issues.
The solution is very scalable.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
SAP S/4HANA is very stable by design, with a focus on clean core compliance to maintain system stability for upgrades.
Principal field consultant at a tech vendor with 1,001-5,000 employees
The SAP HANA system is not very easy to unlock, and it's something strange as, compared to other databases, when transaction logs are full, you stop the system, run the transaction log backups, and then restart.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
Not very often, but it can happen, especially with user load; if many people use the system at the same time, there might be issues depending on various factors.
Enterprise Architect at E.ON
Usually SAP S/4HANA Cloud is really stable.
Partner at Deloitte
SAP S_4HANA Cloud is very stable, especially for bigger corporates that are geographically spread out.
Chief Operating Officer at Digital365
It is very flexible and can cater to every industry.
DGM (IT) at IndianOil Adani Ventures Limited
 

Room For Improvement

Oracle Fusion Cloud ERP needs improvements in UI, integration, pricing clarity, security, flexibility, and regional localization for better usability.
SAP S/4HANA requires user interface, integration, customization enhancements, improved Fiori apps, AI upgrades, and more affordable pricing.
SAP S/4HANA Cloud users seek better costs, UX, integration, support, and customization for improved flexibility and performance.
Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
Organizations face challenges like adapting to new technologies rapidly, and whether customers are early or late adopters influences their experience.
Managing Director at a recruiting/HR firm with 501-1,000 employees
Huge ROI opportunities exist for enterprises, but planning and transparency are crucial to navigate the changes necessitated by SAP S_4HANA.
Principal field consultant at a tech vendor with 1,001-5,000 employees
I can perform a lot of data manipulation directly on SAP using S-One, without having to resort to Excel, unlike with View ID.
Project accountant at Montego Upstream Services Limited
The challenge is that if a customer has already deployed the entire solution on-premises, it becomes difficult to immediately convert to the new product and manage new license costs.
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
This reliance on ETL experts or data engineers is necessary to ensure clean quality data, which is critical for the effective operation of the SAP S_4HANA system.
Managing Director at Global Information Technology Corporation
It should have features or facilities so customers can get audit-related queries resolved independently without requiring ticket-based service.
DGM (IT) at IndianOil Adani Ventures Limited
 

Setup Cost

Oracle Fusion Cloud ERP is costly but competitive for larger enterprises; pricing varies by user count and selected modules.
SAP S/4HANA pricing is high, influenced by licensing and deployment, with additional costs for features impacting overall expenditure.
SAP S/4HANA Cloud offers higher-end pricing, suitable for large enterprises, but may be expensive for smaller businesses.
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
It's higher compared to similar peer solutions.
Account executive at Cisco
Most users or IT professionals typically criticize the high price of SAP license costs.
Enterprise Architect at E.ON
It's not easy to have a clear understanding of the price and the value, especially if I talk about the business transaction platform.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
 

Valuable Features

Oracle Fusion Cloud ERP combines flexibility, ROI, and usability with robust features, real-time analytics, and seamless integration for enterprise management.
SAP S/4HANA offers valuable integration, real-time analytics, robust finance features, and seamless customization, enhancing decision-making and operational efficiency.
SAP S/4HANA Cloud offers seamless integration, real-time analytics, and scalability, enhancing efficiency with advanced analytics and intuitive UX design.
With Oracle ODA, users can simply chat with the system to enter expenses and Oracle AI performs processes automatically, saving time for customers.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
The functionality-wise features or functions of Oracle Fusion Cloud ERP that I find most valuable depend totally on the client.
Senior Associate at a tech vendor with 10,001+ employees
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
Enterprise Architect at a manufacturing company with 10,001+ employees
The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control.
Chief Executive Officer at LogicalDNA Solutions
The insights given help us make strategic decisions.
Technical Lead at a manufacturing company with 10,001+ employees
Some of the most important features include data analytics and real-time data analysis capabilities.
Ho Finance Methods and Tools at Airbus Atlantic
The integration between SAP EWM and S4HANA Cloud is seamless.
SAP Business Analyst at Jante
SAP S/4HANA Cloud provides integration, controls, efficiency, visibility into business operations, and collaboration, especially for geographically spread operations.
Chief Operating Officer at Digital365
 

Mindshare comparison

Cloud ERP Mindshare Distribution
ProductMindshare (%)
Oracle Fusion Cloud ERP18.7%
NetSuite ERP18.5%
SAP S/4HANA Cloud10.1%
Other52.699999999999996%
Cloud ERP
ERP Mindshare Distribution
ProductMindshare (%)
SAP S/4HANA5.8%
SAP ERP8.6%
Oracle E-Business Suite3.9%
Other81.7%
ERP
Cloud ERP Mindshare Distribution
ProductMindshare (%)
SAP S/4HANA Cloud10.1%
Oracle Fusion Cloud ERP18.7%
NetSuite ERP18.5%
Other52.7%
Cloud ERP
 

Featured Reviews

Muhammad Umair Siddiqui - PeerSpot reviewer
Oracle Practice Lead GGC Countries at Jaffer Business Systems
AI automation saves time and simplifies financial processes
The data entry process is very time-consuming. Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job. The screens could be improved, as a lot of mouse clicks are required, and multiple fields need to be entered. Although it has a workaround with spreadsheets, the screen interface could be better.
MuhammadNadeem3 - PeerSpot reviewer
Manager Sap at PTCL
Integrated workflows have streamlined hiring, purchasing, and daily operations across departments
Areas of SAP S_4HANA that could be improved or enhanced include the evolving aspects of the application over time. There are other SAP applications such as SuccessFactors and Ariba that integrate with SAP S_4HANA. In recent years, SAP introduced an addition called RISE with SAP, which allows companies to use cloud solutions instead of requiring their own premises hardware. SAP partners with cloud providers such as Azure, Amazon, and Google, assisting companies in migrating from hardware to cloud solutions. A challenge that arises is the lack of immediate expertise when raising tickets for problem resolution with SAP, leading to delays. We have asked SAP to improve this area to provide users with better benefits from the cloud solution, as we encounter this issue frequently.
PK
Partner at Deloitte
Financial processes have become automated and integrated reporting delivers faster insights
A lot of my clients are complaining about the SAP license policy. I think that is quite intransparent and obviously quite expensive. I think that is a usual complaint. And also the flexibility to shift between different products and getting some kind of credits. People perceive that as intransparent and also not really flexible. This is what I would say. And obviously, as the product is quite complex, it's not intuitive. But this is basically the business processes. I would say the business processes themselves are complex, so I think this is not a problem of the system, it's rather a problem of the business processes that are trying to be reflected in the system. It's not a disadvantage but just a perception clients often quote. Everybody can improve. I think it depends on what kind of support package you have agreed with SAP. It depends, do you have premium service, do you have the basic support? Obviously, the basic support is lacking, but the SAP premium engagement, if you have chosen that one, then that's adequate. It's not, I would say it's not a great experience, but it's a good support. If you pay for it, you get what you need.
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
University
8%
Educational Organization
8%
Manufacturing Company
8%
Manufacturing Company
14%
Comms Service Provider
8%
Computer Software Company
8%
Financial Services Firm
7%
Financial Services Firm
17%
Manufacturing Company
9%
Marketing Services Firm
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise8
Large Enterprise20
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise26
Large Enterprise56
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise30
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle ERP Cloud?
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates. It can be diff...
What needs improvement with Oracle ERP Cloud?
In terms of room for improvement, I believe Oracle can make better enhancements to Oracle Fusion Cloud ERP.
What is your primary use case for Oracle ERP Cloud?
My main use case involves being a data modeler in the data warehousing world, and in order to do the analysis, I shou...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from ac...
What needs improvement with SAP S4HANA?
SAP S_4HANA could definitely be improved by making the transformation process much simpler, perhaps through AI tools ...
What is your primary use case for SAP S4HANA?
My main use case for SAP S_4HANA is finance and billing. I use SAP S_4HANA for finance and billing through different ...
What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
SAP S/4HANA Cloud is very expensive, both to purchase and maintain. It's important to evaluate the costs of recruitin...
What needs improvement with SAP S/4HANA Cloud?
I do not have the details with me at this moment as it is very difficult to share. However, there are a lot of SAP fo...
What is your primary use case for SAP S/4HANA Cloud?
We are using SAP S_4HANA Cloud for a company that specializes in retail and fashion products. Because the company I a...
 

Also Known As

No data available
SAP S4HANA
SAP S4HANA Cloud
 

Overview

 

Sample Customers

Grupo Aeromexico SAB de CV, Australian Finance Group Ltd., Shelf Drilling Ltd., Boise State University, The Rancon Group, Arin Innovation, PROMATIS software GmbH, KBBO, Delaware Life Insurance, Worthington Industries, Solairus Aviation
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
Find out what your peers are saying about Oracle, SAP, NetSuite and others in Cloud ERP. Updated: May 2026.
896,803 professionals have used our research since 2012.