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Oracle E-Business Suite vs SAP S/4HANA Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Oracle E-Business Suite enhances productivity and efficiency, reduces costs, and often recovers investment within two years.
Sentiment score
2.8
SAP S/4HANA Cloud users saw long-term ROI and efficiency, despite high initial costs and varied experiences.
I have definitely seen ROI from Oracle E-Business Suite in terms of cost savings and time savings.
Head Of Information Technology at SAISOFT
The transcript suggests SAP S4HANA Cloud may offer cost and time savings.
Ho Finance Methods and Tools at Airbus Atlantic
 

Customer Service

Sentiment score
4.4
Oracle E-Business Suite support receives mixed reviews, with varying technical help quality and concerns over response times and issue resolution.
Sentiment score
6.8
SAP S/4HANA Cloud's service is praised for professionalism but criticized for long response times and support channel navigation challenges.
Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional.
Executive Director, Decision Support at Community Health Network
I have communicated with the technical support of Oracle E-Business Suite through our local vendor who connects with us weekly to diagnose our ERP system and provide us with quick solutions for stability management.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
My experience shows that it often requires another level or two to reach someone who can effectively address the problems.
Managing Director at Global Information Technology Corporation
If tickets are raised to the wrong team, it takes considerable time to be routed to the appropriate team.
DGM (IT) at IndianOil Adani Ventures Limited
SAP is continuously improving the functionalities towards the current versions.
SAP Project Manager at Doha Petroleum Construction Co. Ltd. (DOPET)
 

Scalability Issues

Sentiment score
7.5
Oracle E-Business Suite offers scalability for all business sizes, despite some licensing and customization challenges.
Sentiment score
7.7
SAP S/4HANA Cloud is praised for scalability, adaptability, and integration, suiting both large and small enterprises effectively.
I find Oracle to be much better than other ERPs like SAP or IFS, being easier and more comfortable for everyone.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
I would say it's fairly easy to scale.
Executive Director, Decision Support at Community Health Network
The solution has good scalability, which I would rate around eight out of ten.
Head Of Information Technology at SAISOFT
We are evaluating how scalable SAP S_4HANA Cloud has been; moving to the latest version poses not much of a challenge compared to on-prem upgrades, as SAP handles the technical areas.
SAP Project Manager at Doha Petroleum Construction Co. Ltd. (DOPET)
 

Stability Issues

Sentiment score
7.4
Oracle E-Business Suite is stable, with performance issues usually infrastructure-related; timely updates and customizations enhance reliability.
Sentiment score
7.4
SAP S/4HANA Cloud is praised for stability and performance, though updates and customizations can occasionally affect reliability.
The system is very stable.
Executive Director, Decision Support at Community Health Network
I assess that Oracle E-Business Suite is stable and reliable, as our full server is in our control, making it totally secure for our organization because it is not cloud-based.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
SAP S_4HANA Cloud is very stable, especially for bigger corporates that are geographically spread out.
Chief Operating Officer at Digital365
It is very flexible and can cater to every industry.
DGM (IT) at IndianOil Adani Ventures Limited
We are using Microsoft Azure connectivity to connect to SAP S_4HANA Cloud system, and from an availability and stability perspective, it is quite stable.
SAP Project Manager at Doha Petroleum Construction Co. Ltd. (DOPET)
 

Room For Improvement

Oracle E-Business Suite struggles with user complexity, high costs, outdated tech, and demands for better integration and mobile features.
SAP S/4HANA Cloud needs interface, mobile, and user improvements, with cost, integration, and complexity posing challenges for businesses.
I should be able to customize the screen or application without needing technical support.
Data Engineer at Systems Limited
We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform.
Executive Director, Decision Support at Community Health Network
While Oracle has introduced the command center and ECC dashboard, the ECC still has very limited features and functionality.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
The challenge is that if a customer has already deployed the entire solution on-premises, it becomes difficult to immediately convert to the new product and manage new license costs.
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
This reliance on ETL experts or data engineers is necessary to ensure clean quality data, which is critical for the effective operation of the SAP S_4HANA system.
Managing Director at Global Information Technology Corporation
It should have features or facilities so customers can get audit-related queries resolved independently without requiring ticket-based service.
DGM (IT) at IndianOil Adani Ventures Limited
 

Setup Cost

Oracle E-Business Suite is costly and complex, with significant expenses, discounts available year-end, and careful negotiation required.
SAP S/4HANA Cloud pricing is modular and expensive, typically more suitable for larger enterprises than smaller businesses.
Oracle pricing is comparatively high to other vendors.
Data Engineer at Systems Limited
Each license costs a significant amount.
Head Of Information Technology at SAISOFT
I find the pricing is not ideal for a smaller organization right now.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
 

Valuable Features

Oracle E-Business Suite enables seamless data flow and management across modules, offering customization, reporting, and global functionality for enterprises.
SAP S/4HANA Cloud enhances business efficiency with integration, real-time analytics, scalability, and global access, supporting diverse platforms.
Oracle E-Business Suite provides standard APIs for integrating with custom applications.
Data Engineer at Systems Limited
As a core user of both Oracle and IFS ERP, I can visit all the modules at the same time. This helps me synchronize all the data across all modules, enabling me to show management how the organization works, how each module functions, and how people can get the information they need from the right sources.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
It allows us to normalize all of our systems into a single database.
Executive Director, Decision Support at Community Health Network
Some of the most important features include data analytics and real-time data analysis capabilities.
Ho Finance Methods and Tools at Airbus Atlantic
The integration between SAP EWM and S4HANA Cloud is seamless.
SAP Business Analyst at Jante
SAP S/4HANA Cloud provides integration, controls, efficiency, visibility into business operations, and collaboration, especially for geographically spread operations.
Chief Operating Officer at Digital365
 

Categories and Ranking

Oracle E-Business Suite
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
156
Ranking in other categories
Field Service Management (1st), ERP (4th), Activity Based Costing Software (2nd), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (2nd)
SAP S/4HANA Cloud
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
56
Ranking in other categories
Cloud ERP (2nd)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Oracle E-Business Suite is designed for ERP and holds a mindshare of 4.5%, down 4.8% compared to last year.
SAP S/4HANA Cloud, on the other hand, focuses on Cloud ERP, holds 12.3% mindshare, down 13.2% since last year.
ERP Market Share Distribution
ProductMarket Share (%)
Oracle E-Business Suite4.5%
SAP ERP13.3%
SAP S/4HANA7.3%
Other74.9%
ERP
Cloud ERP Market Share Distribution
ProductMarket Share (%)
SAP S/4HANA Cloud12.3%
Oracle Fusion Cloud ERP16.2%
NetSuite ERP15.0%
Other56.5%
Cloud ERP
 

Featured Reviews

Md. Mazharul Islam - PeerSpot reviewer
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Has connected financial data across departments and improved future cash flow planning
I would like to improve the integration with other solutions, as I need everything integrated, like the HR module, purchase module, SCM, production, and engineering. Each and every module should be connected to the finance module, and I think Oracle provides the right solution. Also, SAP, IFS, or Microsoft Dynamics 365 offer some solutions, but I am not as happy with them as I am with Oracle. I believe that Oracle E-Business Suite could improve by transitioning from Java-based scripts in our system to a web-based environment. While Oracle already has JD Edwards available in web-based format, I think it needs to be smoother for optimization and presentation in the future. In comparison, IFS is fully web-based, and all applications are sufficiently good and user-friendly. We are developing and trying to improve to a web-based setup, but it is currently too costly.
Ramesh Pampana - PeerSpot reviewer
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
Extensive real-time analytics and superior support enhance decision making but continued product evolution impacts existing investments
Improvement is needed, and they need to slow down. When I say slow down, they need to do more validation. Things are going rapidly and changing fast. For example, they moved from SAP SRM product to SAP CLM. They bought IBM CLM and marketed it as SAP CLM. Shortly after, they bought SAP Ariba and discontinued the SAP CLM product. Now they state that SAP SRM is outdated and has reached sunset. The challenge is that if a customer has already deployed the entire solution on-premises, it becomes difficult to immediately convert to the new product and manage new license costs. From a consulting perspective, it appears that SAP's biggest competitor is itself, as they sometimes discontinue their own products to promote new ones.
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
University
7%
Healthcare Company
7%
Computer Software Company
16%
Manufacturing Company
11%
Financial Services Firm
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise33
Large Enterprise113
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise9
Large Enterprise29
 

Questions from the Community

What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What is your experience regarding pricing and costs for Oracle E-Business Suite?
I find the pricing is not ideal for a smaller organization right now.
What needs improvement with Oracle E-Business Suite?
I would like to improve the integration with other solutions, as I need everything integrated, like the HR module, purchase module, SCM, production, and engineering. Each and every module should be...
What do you like most about SAP S/4HANA Cloud?
The manufacturing area is a good feature.
What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
SAP S/4HANA Cloud is very expensive, both to purchase and maintain. It's important to evaluate the costs of recruiting and maintaining trained personnel as it's not just a one-time payment yet requ...
What needs improvement with SAP S/4HANA Cloud?
The areas for improvement in SAP S_4HANA Cloud could be from the data storage perspective, as we are using it in a limited way and it could be a bit expensive if the data volume increases; that is ...
 

Also Known As

Oracle EBS, OEBS
SAP S4HANA Cloud
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: December 2025.
879,371 professionals have used our research since 2012.