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Oracle E-Business Suite vs SAP HANA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Organizations benefit from Oracle E-Business Suite with increased efficiency, reduced costs, and improved reporting, often within one year.
Sentiment score
6.6
SAP HANA offers strong value and customization, but integration challenges and basic features can limit its overall effectiveness.
I have definitely seen ROI from Oracle E-Business Suite in terms of cost savings and time savings.
We do not feel we're getting value for the investment due to the additional resources needed for integration and maintenance.
 

Customer Service

Sentiment score
5.3
Oracle E-Business Suite support is praised for tech knowledge but criticized for inconsistent quality and slow complex issue handling.
Sentiment score
6.1
SAP HANA support experiences vary, with mixed satisfaction; improvements in response time and support quality are frequently needed.
Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional.
The community support is better than the official SAP support.
While issues are resolved eventually, the first level of support is not as good as we would like.
When we raise a ticket for AWS or Azure issues, we find their support is very proactive, while SAP's support is quite passive.
 

Scalability Issues

Sentiment score
8.0
Oracle E-Business Suite is scalable, supporting growth, but faces challenges with licensing, complex setups, and high-volume performance.
Sentiment score
7.9
SAP HANA is scalable and flexible, efficiently supporting enterprise growth, despite some challenges with scaling without speed impact.
I would say it's fairly easy to scale.
The solution has good scalability, which I would rate around eight out of ten.
I have more experience with highly scalable technologies like Databricks.
Our operations have grown from a hundred data operations a day to as many in a couple of seconds.
There is enough scalability offered by SAP to meet our deployment needs.
The scalability rating is based on the ability to expand.
 

Stability Issues

Sentiment score
8.5
Oracle E-Business Suite is stable with high user satisfaction, swift issue resolutions, and reliable support, especially when well-maintained.
Sentiment score
7.9
SAP HANA is praised for its reliability and stability, receiving high user ratings and minimal bug or crash reports.
The system is very stable.
We recently faced customer data loss during the cluster handover or failover fallback.
We have not had any problems in the last seven to eight years.
Regarding stability, they are using legacy systems and have implemented SAP HANA.
 

Room For Improvement

Oracle E-Business Suite needs UI updates, better integration, cloud focus, improved support, and affordable licensing for user-friendly experiences.
SAP HANA requires improvements in cost, integration, usability, scalability, licensing, support, customization, deployment flexibility, and connectivity.
I should be able to customize the screen or application without needing technical support.
We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform.
The main issue is the ecosystem, which lacks the widespread support that SQL enjoys.
The setup process and deployment process for SAP HANA is complex.
Licensing costs with SAP HANA are very high.
 

Setup Cost

Oracle E-Business Suite pricing is high yet competitive, with negotiation and module selection critical for cost management.
SAP HANA pricing is high, with variable costs, but appreciated for performance despite being expensive compared to alternatives.
Oracle pricing is comparatively high to other vendors.
Each license costs a significant amount.
It's a recurring subscription model, which is expensive compared to legacy systems with just a maintenance fee.
SAP is not a cheap company, and its licenses are expensive.
I would rate the price for SAP HANA as high.
 

Valuable Features

Oracle E-Business Suite integrates finance, HR, and supply chain with seamless workflows, robust tools, and global scalability.
SAP HANA excels with real-time processing, integration, and analytics, optimizing storage and security for large databases.
Oracle E-Business Suite provides standard APIs for integrating with custom applications.
It allows us to normalize all of our systems into a single database.
Oracle E-Business Suite provides everything needed in an ERP.
This architecture allows for faster data processing and real-time analytics that were not possible with traditional databases.
The concept enhances speed, allowing the database to serve and move data quickly.
One of our dashboards using Excelsius was previously developed on normal BW on Oracle data, which took 10 minutes to open. After developing the same calculation views using those tables and replacing them with calculation views in Excelsius, the dashboard opened in seconds.
 

Categories and Ranking

Oracle E-Business Suite
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
154
Ranking in other categories
Field Service Management (1st), ERP (6th), Activity Based Costing Software (2nd), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
SAP HANA
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
88
Ranking in other categories
Data Virtualization (2nd), Embedded Database (4th), Relational Databases Tools (3rd)
 

Mindshare comparison

Oracle E-Business Suite and SAP HANA aren’t in the same category and serve different purposes. Oracle E-Business Suite is designed for ERP and holds a mindshare of 5.1%, up 5.0% compared to last year.
SAP HANA, on the other hand, focuses on Embedded Database, holds 9.0% mindshare, down 11.5% since last year.
ERP
Embedded Database
 

Featured Reviews

James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
Dhiraj Jankar - PeerSpot reviewer
Users appreciate the mix of in-memory architecture and ease of backend management
The most valuable SAP HANA features are that, compared to Oracle, there is less administrative work and less complex work to handle, making it very straightforward. The tool itself takes care of the backend work. The main benefits SAP HANA provides to users include its architecture, which combines both column store and row store capabilities. Some places find the row feature important, whereas others find column store important. It allows some tables to be stored in a column base, others in a row base, and the In-Memory functionalities are mostly the highlight of SAP HANA, especially compared to disk-based memory users. This was the main reason SAP HANA was introduced initially.
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Top Industries

By visitors reading reviews
Educational Organization
60%
Computer Software Company
5%
Manufacturing Company
5%
Financial Services Firm
4%
Manufacturing Company
14%
Computer Software Company
11%
Financial Services Firm
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What are the biggest benefits of using SAP HANA?
Based on my work with SAP HANA, the biggest benefit that it can bring to your business is total data management. This product is by SAP - a company that serves almost all needs a client may have co...
Is SAP HANA’s customer and technical support reliable?
We have been using SAP HANA for a fairly short period of time and have only taken advantage of their customer support. So far, we have not had issues that required specialized help from technical s...
Is SAP HANA difficult to set up and start using?
SAP HANA is fairly easy to set up, however, I do not think a complete beginner can do it. You certainly need some preparation - either you need to have experience with similar solutions, or with ot...
 

Also Known As

Oracle EBS, OEBS
SAP High-Performance Analytic Appliance, HANA
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Unilever, NHS 24, adidas Group, CHIO Aachen, Hamburg Port Authority (HPA), Bangkok Airways Public Company Limited
Find out what your peers are saying about SAP, Microsoft, Infor and others in ERP. Updated: June 2025.
858,327 professionals have used our research since 2012.