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Oracle E-Business Suite vs SAP HANA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Organizations benefit from Oracle E-Business Suite with increased efficiency, reduced costs, and improved reporting, often within one year.
Sentiment score
6.6
SAP HANA offers efficiency and customization but has integration challenges; some appreciate its free features despite resource demands.
I have definitely seen ROI from Oracle E-Business Suite in terms of cost savings and time savings.
We do not feel we're getting value for the investment due to the additional resources needed for integration and maintenance.
 

Customer Service

Sentiment score
5.3
Oracle E-Business Suite support is praised for tech knowledge but criticized for inconsistent quality and slow complex issue handling.
Sentiment score
6.3
Customer service excels but technical support varies, with delays on complex issues and room for improving response times.
There was no real ownership on Oracle's part.
While issues are resolved eventually, the first level of support is not as good as we would like.
The support is lacking and not worth the premium price.
 

Scalability Issues

Sentiment score
8.0
Oracle E-Business Suite is scalable, supporting growth, but faces challenges with licensing, complex setups, and high-volume performance.
Sentiment score
7.8
SAP HANA efficiently scales for diverse enterprises, supporting thousands of users and large applications with minimal downtime.
The solution has good scalability, which I would rate around eight out of ten.
I would say it's fairly easy to scale.
I have more experience with highly scalable technologies like Databricks.
Our operations have grown from a hundred data operations a day to as many in a couple of seconds.
There is enough scalability offered by SAP to meet our deployment needs.
 

Stability Issues

Sentiment score
8.5
Oracle E-Business Suite is stable with high user satisfaction, swift issue resolutions, and reliable support, especially when well-maintained.
Sentiment score
7.9
SAP HANA is stable and reliable, with users satisfied, though some prefer traditional databases; regular maintenance is crucial.
The system is very stable.
We have not had any problems in the last seven to eight years.
 

Room For Improvement

Oracle E-Business Suite needs UI updates, better integration, cloud focus, improved support, and affordable licensing for user-friendly experiences.
SAP HANA struggles with pricing, integration, customization, and performance, necessitating better support, user interface, and training solutions.
I should be able to customize the screen or application without needing technical support.
We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform.
The main issue is the ecosystem, which lacks the widespread support that SQL enjoys.
 

Setup Cost

Oracle E-Business Suite pricing is high yet competitive, with negotiation and module selection critical for cost management.
SAP HANA's pricing is high, benefiting large enterprises, but costly for small businesses despite flexible licensing options.
Oracle pricing is comparatively high to other vendors.
Each license costs a significant amount.
It's a recurring subscription model, which is expensive compared to legacy systems with just a maintenance fee.
SAP is not a cheap company, and its licenses are expensive.
 

Valuable Features

Oracle E-Business Suite integrates finance, HR, and supply chain with seamless workflows, robust tools, and global scalability.
SAP HANA offers real-time capabilities, rapid data retrieval, seamless integration, advanced analytics, and robust security for diverse organizational functions.
Oracle E-Business Suite provides standard APIs for integrating with custom applications.
Oracle E-Business Suite provides everything needed in an ERP.
It allows us to normalize all of our systems into a single database.
This architecture allows for faster data processing and real-time analytics that were not possible with traditional databases.
The concept enhances speed, allowing the database to serve and move data quickly.
 

Categories and Ranking

Oracle E-Business Suite
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
154
Ranking in other categories
Field Service Management (1st), ERP (6th), Activity Based Costing Software (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
SAP HANA
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
85
Ranking in other categories
Data Virtualization (2nd), Embedded Database (4th), Relational Databases Tools (4th)
 

Mindshare comparison

Oracle E-Business Suite and SAP HANA aren’t in the same category and serve different purposes. Oracle E-Business Suite is designed for ERP and holds a mindshare of 5.0%, down 5.1% compared to last year.
SAP HANA, on the other hand, focuses on Embedded Database, holds 9.0% mindshare, down 12.1% since last year.
ERP
Embedded Database
 

Featured Reviews

James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
Jayarami Reddy Pujeri - PeerSpot reviewer
Comprehensive system with real-time analytics for versatile industry applications
Our primary use case is working with various clients in industries such as pharmaceuticals and other services. We support clients as implementers of SAP HANA, providing expertise in functionality, finance, logistics, and processes The solution is very user-friendly and supports all kinds of…
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Top Industries

By visitors reading reviews
Educational Organization
67%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
Manufacturing Company
15%
Computer Software Company
11%
Financial Services Firm
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
What are the biggest benefits of using SAP HANA?
Based on my work with SAP HANA, the biggest benefit that it can bring to your business is total data management. This product is by SAP - a company that serves almost all needs a client may have co...
Is SAP HANA’s customer and technical support reliable?
We have been using SAP HANA for a fairly short period of time and have only taken advantage of their customer support. So far, we have not had issues that required specialized help from technical s...
Is SAP HANA difficult to set up and start using?
SAP HANA is fairly easy to set up, however, I do not think a complete beginner can do it. You certainly need some preparation - either you need to have experience with similar solutions, or with ot...
 

Also Known As

Oracle EBS, OEBS
SAP High-Performance Analytic Appliance, HANA
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Unilever, NHS 24, adidas Group, CHIO Aachen, Hamburg Port Authority (HPA), Bangkok Airways Public Company Limited
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP. Updated: April 2025.
849,963 professionals have used our research since 2012.