"It is very simple."
"It is one of the most proficient CRM tools out there. It is comprehensive and scalable. It covers most of the CRM activities, business lines, and business requirements."
"We are able to take back control of our client sales information and analyze it for the future to improve."
"Everything related to insights and dashboards is valuable. It is great for tracking all the effort and generating reports."
"For the most part, the solution is straightforward."
"Oracle CRM is a versatile solution with many features and functionalities that makes it a suitable solution for many different business use cases."
"CRM's performance is good, we've never faced any issues with it."
"We are most comfortable with the user interface that Oracle CRM has, it is very good."
"Due to the many features that are built in from a CRM perspective, it is the best product we have."
"I'd like to see more feature enhancements."
"The user interface and performance could be better."
"This solution is only available on-premises. It could be improved by offering a cloud/SaaS option which is more scalable."
"In the planning area in order to calculate commissions the function could be improved. Currently, we are not using that functionality because it is very basic."
"A specialized team is required for managing Oracle, which is extra overhead for the customer."
"The performance could be better."
"The interface could be more user friendly. It is currently not intuitive, and it can be better. The onboarding process for the end users of this solution could be easier, and there should be a few more things for user knowledge and training. It takes a lot of technical knowledge to get used to it."
"An improvement would be to lower the price of the license."
"The UI could be improved by being fully cloud native as this is what our customers are looking for. It would also be great to see what updates are coming up for release and for updates to take place automatically without manual intervention."
On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.
Oracle CRM is ranked 4th in CRM with 13 reviews while Siebel Sales is ranked 22nd in CRM with 1 review. Oracle CRM is rated 8.4, while Siebel Sales is rated 7.0. The top reviewer of Oracle CRM writes "Straightforward to set up with good modules and excellent support". On the other hand, the top reviewer of Siebel Sales writes "CRM used for order management with many features built into the solution". Oracle CRM is most compared with Siebel CRM, SAP CRM, Salesforce Sales Cloud, Microsoft Dynamics CRM and Oracle Eloqua, whereas Siebel Sales is most compared with .
See our list of best CRM vendors.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.