IT Central Station is now PeerSpot: Here's why

Oracle CRM vs Siebel Sales comparison

Cancel
You must select at least 2 products to compare!
Oracle Logo
1,163 views|879 comparisons
Oracle Logo
77 views|51 comparisons
Featured Review
Buyer's Guide
CRM
June 2022
Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: June 2022.
610,229 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is very simple.""It is one of the most proficient CRM tools out there. It is comprehensive and scalable. It covers most of the CRM activities, business lines, and business requirements.""We are able to take back control of our client sales information and analyze it for the future to improve.""Everything related to insights and dashboards is valuable. It is great for tracking all the effort and generating reports.""For the most part, the solution is straightforward.""Oracle CRM is a versatile solution with many features and functionalities that makes it a suitable solution for many different business use cases.""CRM's performance is good, we've never faced any issues with it.""We are most comfortable with the user interface that Oracle CRM has, it is very good."

More Oracle CRM Pros →

"Due to the many features that are built in from a CRM perspective, it is the best product we have."

More Siebel Sales Pros →

Cons
"I'd like to see more feature enhancements.""The user interface and performance could be better.""This solution is only available on-premises. It could be improved by offering a cloud/SaaS option which is more scalable.""In the planning area in order to calculate commissions the function could be improved. Currently, we are not using that functionality because it is very basic.""A specialized team is required for managing Oracle, which is extra overhead for the customer.""The performance could be better.""The interface could be more user friendly. It is currently not intuitive, and it can be better. The onboarding process for the end users of this solution could be easier, and there should be a few more things for user knowledge and training. It takes a lot of technical knowledge to get used to it.""An improvement would be to lower the price of the license."

More Oracle CRM Cons →

"The UI could be improved by being fully cloud native as this is what our customers are looking for. It would also be great to see what updates are coming up for release and for updates to take place automatically without manual intervention."

More Siebel Sales Cons →

Pricing and Cost Advice
  • "It is not cheap. It is more suitable for big companies."
  • "We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle."
  • "We have annual licenses to use this solution that are quite expensive. For example, we have approximately four types of licenses and we have one annual contract for the number of licenses we use for Oracle CRM and the loyalty system."
  • "There are licenses needed to use this solution and they are managed by our product team."
  • "Every year, we have new users, and we get new licenses. It depends on various things such as the number of users and expansion of our business lines."
  • "The licensing is on a yearly basis."
  • "The cost of a license with support is slightly higher than a regular license."
  • "The costing for this solution is very high. It targets top tier companies. This solution can be split up into multiple modules to cater to the low tier customers."
  • More Oracle CRM Pricing and Cost Advice →

  • "This solution is expensive compared to other solutions in the market. This makes it difficult to convince our customers to use it. The customers who are already using Siebel have thought about moving to Velocity or Salesforce."
  • More Siebel Sales Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which CRM solutions are best for your needs.
    610,229 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Oracle CRM is very, very stable, one of the most stable products I've used in my career, and doesn't require much maintenance.
    Top Answer:The pricing for licensing is pretty expensive. If you need one particular feature it becomes expensive to have to continue paying for it. If the solution could improve the pricing plans, it would be… more »
    Top Answer:This solution is only available on-premises. It could be improved by offering a cloud/SaaS option which is more scalable.
    Top Answer:Due to the many features that are built in from a CRM perspective, it is the best product we have.
    Top Answer:This solution is expensive compared to other solutions in the market. This makes it difficult to convince our customers to use it. The customers who are already using Siebel have thought about moving… more »
    Top Answer:The UI could be improved by being fully cloud native as this is what our customers are looking for. It would also be great to see what updates are coming up for release and for updates to take place… more »
    Ranking
    4th
    out of 69 in CRM
    Views
    1,163
    Comparisons
    879
    Reviews
    12
    Average Words per Review
    381
    Rating
    8.3
    22nd
    out of 69 in CRM
    Views
    77
    Comparisons
    51
    Reviews
    1
    Average Words per Review
    392
    Rating
    7.0
    Comparisons
    Also Known As
    Market2Lead
    Learn More
    Overview

    On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.

    Designed to improve pipeline visibility, sales effectiveness, and bottom-line results, Siebel Sales enables your organization to share information across teams. Oracle's Siebel Sales is fully integrated with the entire Siebel product family, including CRM On-Demand - enabling flexible, phased deployments for constantly changing and growing companies.
    Offer
    Learn more about Oracle CRM
    Learn more about Siebel Sales
    Sample Customers
    Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
    Hover Automotive India Pvt. Ltd., Boxfusion, Grupo Arcor, SMSA Express Transportation Company Ltd., Sascar, Banca Transilvania, UL, Australian Finance Group Ltd., Ingersoll Rand, Telekom Deutschland GmbH
    Top Industries
    REVIEWERS
    Manufacturing Company29%
    Pharma/Biotech Company14%
    Transportation Company14%
    Comms Service Provider14%
    VISITORS READING REVIEWS
    Computer Software Company31%
    Comms Service Provider21%
    Government7%
    Real Estate/Law Firm4%
    No Data Available
    Company Size
    REVIEWERS
    Small Business44%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise17%
    Large Enterprise68%
    No Data Available
    Buyer's Guide
    CRM
    June 2022
    Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: June 2022.
    610,229 professionals have used our research since 2012.

    Oracle CRM is ranked 4th in CRM with 13 reviews while Siebel Sales is ranked 22nd in CRM with 1 review. Oracle CRM is rated 8.4, while Siebel Sales is rated 7.0. The top reviewer of Oracle CRM writes "Straightforward to set up with good modules and excellent support". On the other hand, the top reviewer of Siebel Sales writes "CRM used for order management with many features built into the solution". Oracle CRM is most compared with Siebel CRM, SAP CRM, Salesforce Sales Cloud, Microsoft Dynamics CRM and Oracle Eloqua, whereas Siebel Sales is most compared with .

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.