"Initial setup was straightforward."
"Its ease of use and the ability to drill down into detail are the most valuable. Executive dashboarding features are the most commonly used ones."
"The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good."
"It's scalable."
"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."
"Transparency is the most valuable feature of this solution."
"The solution scales extremely well."
"We have found the scalability to be very good."
"Quality of support varies."
"When looking at web-based BI or cloud-based BI vendors, there should be abilities for power users to build deep analysis. If they are not data science tools, they are not for power users."
"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."
"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."
"Better pricing would make it available to more users and we would likely use it more broadly within the organization."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"They have a lot of opportunity to improve BI tools. With Einstein Analytics, we have a very minimal scope."
"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."
"If a user leaves your organization, you shouldn't lose the visibility of all of the records."
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Oracle Business Intelligence Cloud Service is ranked 24th in BI (Business Intelligence) Tools with 2 reviews while Salesforce Einstein Analytics is ranked 10th in BI (Business Intelligence) Tools with 7 reviews. Oracle Business Intelligence Cloud Service is rated 7.0, while Salesforce Einstein Analytics is rated 8.2. The top reviewer of Oracle Business Intelligence Cloud Service writes "An easy-to-use solution with the ability to drill down into detail, but it needs abilities for power users to build deep analysis". On the other hand, the top reviewer of Salesforce Einstein Analytics writes "Effective interactions, flexible, and easy to use". Oracle Business Intelligence Cloud Service is most compared with Oracle Analytics Cloud and QlikView, whereas Salesforce Einstein Analytics is most compared with Microsoft BI, Tableau, Databricks, MicroStrategy and Qlik Sense. See our Oracle Business Intelligence Cloud Service vs. Salesforce Einstein Analytics report.
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