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Oracle Business Intelligence Cloud Service OverviewUNIXBusinessApplication

Oracle Business Intelligence Cloud Service is #24 ranked solution in top Business Intelligence Tools. PeerSpot users give Oracle Business Intelligence Cloud Service an average rating of 8 out of 10. Oracle Business Intelligence Cloud Service is most commonly compared to Oracle Analytics Cloud: Oracle Business Intelligence Cloud Service vs Oracle Analytics Cloud. Oracle Business Intelligence Cloud Service is popular among the large enterprise segment, accounting for 75% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 50% of all views.
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Download the Business Intelligence (BI) Tools Buyer's Guide including reviews and more. Updated: May 2022

What is Oracle Business Intelligence Cloud Service?

Oracle Business Intelligence Cloud Service enables all users to tap into the most pertinent data, whenever and wherever they need it. With BI Cloud Service, robust analysis is accessible to everyone, from individuals to large workgroups, across the enterprise.

Oracle Business Intelligence Cloud Service Customers

Grant Thornton, FORTH, Anthem

Oracle Business Intelligence Cloud Service Video

Oracle Business Intelligence Cloud Service Pricing Advice

What users are saying about Oracle Business Intelligence Cloud Service pricing:
"Oracle products are always going to be on the higher end of your price scale. You have to kind of accept that going in."

Oracle Business Intelligence Cloud Service Reviews

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BO
Chief Technology Officer at a computer software company with 51-200 employees
Real User
Top 5Leaderboard
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An easy-to-use solution with the ability to drill down into detail, but it needs abilities for power users to build deep analysis

What is our primary use case?

It is the front end for an enterprise data warehouse for a retail organization. It is used by executives for KPI monitoring and by financial analysts for more detailed financial analytics. They are using it in the project management office for the project and program monitoring. 

What is most valuable?

Its ease of use and the ability to drill down into detail are the most valuable. Executive dashboarding features are the most commonly used ones. 

What needs improvement?

When looking at web-based BI or cloud-based BI vendors, there should be abilities for power users to build deep analysis. If they are not data science tools, they are not for power users. 

For how long have I used the solution?

I have been using this solution for three years.
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May 2022
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How are customer service and support?

I didn't interact with them for this solution, but from a broader perspective, my experience with Oracle is that their tech support sits somewhere between low and fair. I deal with a lot of Oracle products, and tech support is not their strong suit.

How was the initial setup?

Implementation was relatively straightforward, but getting it to work required a lot of movement of data and cleaning of data. For some of that effort, the tool wouldn't have mattered. It had to be done anyway. 

What's my experience with pricing, setup cost, and licensing?

Oracle products are always going to be on the higher end of your price scale. You have to kind of accept that going in.

What other advice do I have?

I would rate this solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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BO
Chief Technology Officer at a computer software company with 51-200 employees
Real User
Top 5Leaderboard
Download
Easy data acquisition but not the best for advanced users
Pros and Cons
  • "Initial setup was straightforward."
  • "Quality of support varies."

What is our primary use case?

My primary use case was producing reporting and analytics on other applications hosted in the Oracle Cloud.

How has it helped my organization?

This solution allowed us to consolidate information from the finance and supply chain systems into aggregate reporting, which had been very difficult to create in the past.

What is most valuable?

The most valuable feature is the ease of data acquisition, which makes it easy to find, ingest, and then report on data.

What needs improvement?

Some of the advanced analytics need work, and I believe there's an opportunity to improve or simplify the integration with data power users and data science users.

For how long have I used the solution?

I have been using this solution for eighteen months.

What do I think about the stability of the solution?

This solution has high stability.

What do I think about the scalability of the solution?

The scalability of this solution is high.

How are customer service and support?

The quality of Oracle's support varies depending on the person you're dealing with.

How was the initial setup?

The initial setup was straightforward - it was continuous implementation, and the initial process took about three months. 

What's my experience with pricing, setup cost, and licensing?

There may be additional costs depending on the solution you choose.

What other advice do I have?

This product provides a lot of value if you have committed to an Oracle Cloud platform as standard. I would rate this solution as seven out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
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Updated: May 2022
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Buyer's Guide
Download our free Business Intelligence (BI) Tools Report and find out what your peers are saying about Oracle, Knowage, SAP, and more!
Buyer's Guide
Business Intelligence (BI) Tools
May 2022
DOWNLOAD NOW
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