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Optimizely vs Salesforce Community Cloud comparison

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Optimizely Logo
Optimizely
Read 7 Optimizely reviews
29 views|29 comparisons
100% willing to recommend
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Salesforce Community Cloud
Read 2 Salesforce Community Cloud reviews
1,618 views|190 comparisons
100% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
Digital Experience Platforms (DXP)
May 2024
Executive Summary

We performed a comparison between Optimizely and Salesforce Community Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Adobe, Liferay, Salesforce and others in Digital Experience Platforms (DXP).
To learn more, read our detailed Digital Experience Platforms (DXP) Report (Updated: May 2024).
Download the complete report
769,630 professionals have used our research since 2012.
Featured Review
Anonymous User
Its ability to integrate with third-party platforms has been valuable.
It has increased interest in testing culture, and made it so that ideas can be tested before actual developer time is spent launching something... Read more →
Julio Divietro
Helps us with sales management of customer life cycles with good business intelligence
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "Pricing for Salesforce CRM is extremely expensive."

    • More Salesforce Community Cloud Pricing and Cost Advice →

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    Questions from the Community
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    Earn 20 points

    What do you like most about Salesforce Community Cloud?
    Top Answer:All the business intelligence included in the tool gives more information about the cycle of the sales stage.
    Read all 2 answers   →
    What is your experience regarding pricing and costs for Salesforce Commun...
    Top Answer:We pay the license annually for Salesforce CRM. Pricing is extremely expensive. I'm not aware of any hidden costs besides the cost of the license.
    What needs improvement with Salesforce Community Cloud?
    Top Answer:The user interface of the screenshots feature is a little bit old and hasn't been updated for a long time.
    Read all 2 answers   →
    Ranking
    24th
    out of 30 in Digital Experience Platforms (DXP)
    Views
    29
    Comparisons
    29
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    3rd
    out of 30 in Digital Experience Platforms (DXP)
    Views
    1,618
    Comparisons
    190
    Reviews
    1
    Average Words per Review
    306
    Rating
    9.0
    Comparisons
    Learn More
    Optimizely
    Video Not Available
    Salesforce
    Overview

    Optimizely is a powerful Digital Experience Platform (DXP) designed to empower businesses in crafting, delivering, and enhancing their digital interactions across various channels. This cloud-based platform offers a wide range of features tailored to the dynamic needs of modern enterprises. With Optimizely, companies can seamlessly manage their content, enabling them to create, edit, and publish content from a unified platform. Moreover, it offers personalized experiences by tailoring content to individual users' interests and demographics. A/B testing capabilities enable businesses to experiment with different content variations and determine which ones yield the best results, while comprehensive analytics provide insights into user interactions for continuous improvement. Optimizely also aids in conducting experiments to test new ideas, ultimately enhancing digital experiences. Businesses can make data-driven decisions with ease, thanks to its robust reporting capabilities.

    Salesforce Community Cloud, a social platform, that connects and collaborate with customers, partners, and employees. Build a community for everyone critical to your business ecosystem, from agencies, vendors, and suppliers, to patients, job applicants, and even retail locations. Community Cloud employs Salesforce's Chatter social CRM platform for chat and screensharing, allowing users to exchange data and images in real time throughout an ongoing conversation. The platform supports customer relationship management (CRM) and provides channels for customers to find information and communicate with other customers. The console also includes a "Buy" button to enable e-commerce.
    Sample Customers
    Sony, SalesForce, FICO, Trulia, ABC, Fox Interactive Media, The Guardian, CBS, Walt Disney Company, Clorox, Livestrong
    Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVA
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company15%
    Retailer11%
    Performing Arts8%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company15%
    University12%
    Financial Services Firm8%
    Government7%
    Company Size
    REVIEWERS
    Small Business38%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise7%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise12%
    Large Enterprise71%
    Buyer's Guide
    Digital Experience Platforms (DXP)
    May 2024
    Download Free Report
    Find out what your peers are saying about Adobe, Liferay, Salesforce and others in Digital Experience Platforms (DXP). Updated: May 2024.
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    769,630 professionals have used our research since 2012.

    Optimizely is ranked 24th in Digital Experience Platforms (DXP) while Salesforce Community Cloud is ranked 3rd in Digital Experience Platforms (DXP) with 2 reviews. Optimizely is rated 9.2, while Salesforce Community Cloud is rated 9.0. The top reviewer of Optimizely writes "Its ability to integrate with third-party platforms has been valuable". On the other hand, the top reviewer of Salesforce Community Cloud writes "Helps us with sales management of customer life cycles with good business intelligence". Optimizely is most compared with Amplitude, Matomo, Apptimize, Google Analytics and Pendo, whereas Salesforce Community Cloud is most compared with Magnolia CMS and Adobe Experience Cloud.

    See our list of best Digital Experience Platforms (DXP) vendors.

    We monitor all Digital Experience Platforms (DXP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.