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Opsview vs Spiceworks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Opsview improves SLA performance, reduces network disruptions, and optimizes resources with minimal operational effort, enhancing overall efficiency.
Sentiment score
7.8
Spiceworks provides high ROI as a free tool, benefiting efficiency, issue resolution, and stability despite setup time investment.
 

Customer Service

Sentiment score
7.8
Opsview's support is praised for responsiveness, knowledge, proactive staff, effective communication, and clear implementation assistance, despite occasional concerns.
Sentiment score
7.4
Spiceworks offers excellent, free email-based support, with strong community assistance and some criticisms for lacking direct phone support.
 

Scalability Issues

Sentiment score
7.1
Opsview scales well, with most users easily managing growth and minimal resource-related challenges during expansion.
Sentiment score
7.4
Spiceworks is scalable for small to large setups, though larger organizations may face challenges; newer versions improve scalability.
 

Stability Issues

Sentiment score
7.6
Opsview is generally stable and low maintenance, with rare upgrade issues and slowdowns due to MySQL dependence.
Sentiment score
6.6
Spiceworks is stable but may slow down or crash with large setups; proper configuration enhances performance and stability.
 

Room For Improvement

Opsview requires API upgrades, better graphing, enhanced usability, improved scalability, and refined integrations, while addressing pricing and processing issues.
Spiceworks users desire enhanced monitoring, scalability, reporting, integration, and user-friendly features with faster performance and lower resource consumption.
Grafana does have features that I think my current solution lacks, such as better performance reporting.
Partner Technical Support & Escalation Manager at a tech vendor with 51-200 employees
 

Setup Cost

Opsview offers competitive pricing with negotiable discounts, comprehensive licensing, and valuable features, recommended for enterprise use.
Spiceworks provides a customizable, free help desk solution with optional costs for premium features, suitable for small to medium businesses.
 

Valuable Features

Opsview offers easy configuration, user-friendly GUI, robust alerting, scalability, automation, and integration, enhancing monitoring and incident response.
Spiceworks offers SMBs a free help desk, inventory management, user-friendly interface, and strong community support for IT needs.
Opsview's alerting capabilities are very helpful, and they positively impact our incident response times.
Partner Technical Support & Escalation Manager at a tech vendor with 51-200 employees
Additionally, it is free software.
Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd
 

Categories and Ranking

Opsview
Ranking in IT Infrastructure Monitoring
44th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
25
Ranking in other categories
Network Monitoring Software (57th), Server Monitoring (21st), Cloud Monitoring Software (34th)
Spiceworks
Ranking in IT Infrastructure Monitoring
42nd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Help Desk Software (14th), IT Asset Management (10th)
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of Opsview is 0.8%, up from 0.5% compared to the previous year. The mindshare of Spiceworks is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Spiceworks0.5%
Opsview0.8%
Other98.7%
IT Infrastructure Monitoring
 

Featured Reviews

reviewer1898607 - PeerSpot reviewer
Partner Technical Support & Escalation Manager at a tech vendor with 51-200 employees
Real-time dashboards have improved our deployment monitoring and incident response
We are using Opsview ourselves, rather than being a consultant or a reseller. We do not use its auto-discovery feature. We do not utilize its API driven architecture. I do not know what metrics we use to assess the effectiveness of Opsview's hybrid IT monitoring. Overall, I am pretty satisfied with Opsview as it is good for what it does. I do not know if Grafana has any other advantages besides better stats, as I am not involved in that side. Based on my experience, I would still recommend Opsview to others as it is good for what it does. I gave this review a rating of 8.
Rohit Samel - PeerSpot reviewer
Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd
Cloud storage with no hardware needed and great comprehensive reports
The software is cloud-based, so I do not need to store any data locally. It is a fully software-based solution, eliminating the need for investment in hardware. We have the capability to create reports as needed. It is good software to use, as there were no incidents where I needed to contact technical support. Additionally, it is free software.
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
880,685 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
10%
Outsourcing Company
7%
Performing Arts
7%
University
12%
Computer Software Company
11%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise9
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise14
Large Enterprise10
 

Questions from the Community

What needs improvement with Opsview Monitor?
There is always room for improvement, and part of the reason we're looking at Grafana is because there are things it can do that Opsview cannot do as well. Grafana does have features that I think m...
What is your primary use case for Opsview Monitor?
Our primary use case is monitoring our deployments.
What advice do you have for others considering Opsview Monitor?
We are using Opsview ourselves, rather than being a consultant or a reseller. We do not use its auto-discovery feature. We do not utilize its API driven architecture. I do not know what metrics we ...
What do you like most about Spiceworks?
The solution is easy to use and easy to manage.
What needs improvement with Spiceworks?
I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.
 

Comparisons

 

Also Known As

Opsview Monitor, Opsview Enterprise
No data available
 

Overview

 

Sample Customers

IBM, BT, Cisco, Sky, UPS, Capgemini, Visolit, Fujitsu Services UK, UKCloud, Massachusetts Insitute of Technology, Cornell University, Incomm
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Find out what your peers are saying about Opsview vs. Spiceworks and other solutions. Updated: January 2026.
880,685 professionals have used our research since 2012.