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Opsview vs Spiceworks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Opsview
Ranking in IT Infrastructure Monitoring
36th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
24
Ranking in other categories
Network Monitoring Software (36th), Server Monitoring (15th), Cloud Monitoring Software (26th)
Spiceworks
Ranking in IT Infrastructure Monitoring
45th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Help Desk Software (17th), IT Asset Management (11th)
 

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of Opsview is 0.4%, down from 0.5% compared to the previous year. The mindshare of Spiceworks is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Jeff Cronstrom - PeerSpot reviewer
A highly stable solution that can be used to monitor system availability
The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup. You can clone that service, and it allows you to add new services quickly. You can bring up new servers, and you can easily add them. Also, there's an API to be able to add services as well. We don't use the API. We mostly use the cloning function because it stores everything in a back-end database. The underlying monitoring platform for our version is Nagios. That's where we upgraded from Nagios to Opsview.
Jeetendar Kumar - PeerSpot reviewer
Customizable, easy to use, easy to manage, and provides multiple features
I have used many software, but Spiceworks is the best. The tool provides multiple features. It is a valuable product for inventory. It is also useful as a ticketing system. The solution is easy to use and easy to manage. Many people can use it very easily. The features are not complicated. It is very easy to run, install, and understand. That is why my organization decided to use it. The solution’s asset management capabilities have benefitted us in many ways. We are able to manage all the inventory. We have a complete database. We have a record of everything. It is very valuable. I rate the usability of the user interface and dashboard a nine out of ten. The tool is easy to learn compared to other software.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use this solution for internal monitoring our own cloud platform because we are a public cloud provider. We also use it for monitoring purposes on behalf of our clients."
"It's a good solution. It covers all aspects of monitoring purposes."
"I am satisfied with the overall product since it works well…It is a stable solution."
"The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup."
"What was very compelling about OpsView was that we could dial out the noise and have meaningful and actionable alerts."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"The most valuable features are the inventory and personalization."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
"Tickets by e-mail, with actions by hastag."
"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."
"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."
"The solution is easy to use and easy to manage."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
 

Cons

"In a future release, we would like to have Observ for AI. Any AI and intelligence it can add to the monitoring is obviously beneficial. We would also like to have automated callouts."
"Maybe the graphical representation can be improved. It can be enhanced for better visualization. It could be a little better. And the graph center can be improved."
"Some of the graphics on Opsview could be improved."
"Customized reporting can be improved."
"Pricing and a few certain aspects in the solution needs to be improved."
"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."
"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
"Sometimes, it can be difficult to integrate what you need."
"The customer service is okay, however, I would appreciate much more clarity on what I want to know exactly."
"The SNMP sniffer requires a lot of work to get right."
"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
 

Pricing and Cost Advice

"The solution is priced similarly to other tools offering similar features."
"I would rate pricing a seven out of ten, where ten is the highest price."
"The solution is not cheap. I think that the pricing is a little bit on the high side."
"The tool is cheap."
"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."
"The product is free! Get it now."
"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."
"It's free."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
21%
Manufacturing Company
9%
Financial Services Firm
9%
Government
7%
Computer Software Company
14%
Financial Services Firm
11%
University
10%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Opsview Monitor?
The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup.
What needs improvement with Opsview Monitor?
Some of the graphics on Opsview could be improved.
What is your primary use case for Opsview Monitor?
Opsview is used to monitor system availability, whether its service is running on disk usage, CPU usage, etc.
What do you like most about Spiceworks?
The solution is easy to use and easy to manage.
What needs improvement with Spiceworks?
I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.
 

Comparisons

 

Also Known As

Opsview Monitor, Opsview Enterprise
No data available
 

Overview

 

Sample Customers

IBM, BT, Cisco, Sky, UPS, Capgemini, Visolit, Fujitsu Services UK, UKCloud, Massachusetts Insitute of Technology, Cornell University, Incomm
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Find out what your peers are saying about Opsview vs. Spiceworks and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.