OpenText Process Automation vs Ultimus Adaptive Business Process Management comparison

OpenText and Ultimus are both solutions in the Business Process Management (BPM) category. OpenText is ranked #28 with an average rating of 7.8, while Ultimus is ranked #49. OpenText holds a 1.1% mindshare in BPM, compared to Ultimus’s 0.6% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 50% of Ultimus users who would recommend it.

OpenText Process Automation

Read 10 OpenText Process Automation reviews

1,169 Views
877 Comparison Views

100% willing to recommend

Ultimus Adaptive Business P...

Read 2 Ultimus Adaptive Business Process Management reviews

370 Views
370 Comparison Views

50% willing to recommend

OpenText Process Automation

Ultimus Adaptive Business P...

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Executive SummaryUpdated on Dec 28, 2025

OpenText Process Automation and Ultimus Adaptive Business Process Management compete in business process automation. OpenText appears more appealing in terms of pricing and customer support, while Ultimus has an edge with superior features.

Features: OpenText Process Automation offers extensive integration capabilities, customizable workflows, and tools for operational efficiency. Ultimus Adaptive Business Process Management provides advanced automation features, flexibility in designing complex processes, and tools for managing intricate workflows.

Ease of Deployment and Customer Service: OpenText Process Automation features a straightforward deployment model with responsive customer support, making it implementable faster. Ultimus Adaptive Business Process Management supports a comprehensive setup, which might require more resources but offers a thorough solution.

Pricing and ROI: OpenText Process Automation is highlighted for competitive pricing with promising ROI for budget-conscious businesses. Ultimus Adaptive Business Process Management, despite its higher cost, offers substantial long-term ROI due to its feature-rich platform.

To learn more, read our detailed OpenText Process Automation vs. Ultimus Adaptive Business Process Management Report (Updated: December 2025).

Buyer's Guide

OpenText Process Automation vs. Ultimus Adaptive Business Process Management

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Process Automation

Ranking in Business Process Management (BPM)

28th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Ultimus Adaptive Business P...

Ranking in Business Process Management (BPM)

49th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of OpenText Process Automation is 1.1%, up from 0.4% compared to the previous year. The mindshare of Ultimus Adaptive Business Process Management is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
OpenText Process Automation	1.1%
Ultimus Adaptive Business Process Management	0.6%
Other	98.3%

Business Process Management (BPM)

Featured Reviews

Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks are the BPM modules. There is the standard BPM modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP system.

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Pablo Sosa

Especialista en bases de datos at Banco de Desarrollo del Ecuador

Integrates well and helpful support

Ultimus Adaptive Business Process Management has good integration with all the other tools we have been using in our company. We use the data that other tools provide in our implementation. We have developed several processes here in the company, such as requests for change, request development, and buying processes. The tool allows you to modify the business rules without the need to modify the source code, the administrator can move the process one step to another without needing to be implemented in the logic of the automation, this can be done from the administration console Or with the integration EIK, there is a wide number of options for the administrator who gives you great flexibility in your administration.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."

"Its customer support is reliable and easy to approach."

"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."

"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."

"We really appreciate the process automation and how can you create human tasks as one of your processes."

"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."

"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."

"One of the most useful features is the code is customizable, we can make it our own."

More OpenText Process Automation pros

"Development is easy on the Ultimus platform."

"Ultimus Adaptive Business Process Management has good integration with all the other tools we have been using in our company. We use the data that other tools provide in our implementation."

Cons

"The crucial missing element is the archival function."

"OpenText needs improvements in its integration model to align with newer integration types."

"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."

"There is room for improvement in the pricing structure."

"The integration could improve."

"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."

"There could be some improvements with the low code design part. It could be more customizable and more user friendly."

"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."

More OpenText Process Automation cons

"We are looking for a feature that can resign and move the process from one step to another step."

"Ultimus is not good at handling cash transactions. They should add a mobile application in the next release."

Pricing and Cost Advice

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

"The price is on the higher side."

"There is a user-based perpetual license."

"AppWorks is pretty expensive."

"Ultimus could stand to lower the price. Other tools are cheaper."

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Top Industries

By visitors reading reviews

Insurance Company

17%

Financial Services Firm

Government

Performing Arts

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Large Enterprise	3

No data available

Questions from the Community

What do you like most about OpenText AppWorks?

We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...

See all answers

What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

See all answers

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

See all answers

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Compared 100% of the time

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Product Reports

Buyer's Guide

OpenText Process Automation

January 2026

Download OpenText Process Automation product report

Buyer's Guide

Business Process Management (BPM)

January 2026

Ultimus Adaptive Business Process Management report

Download Ultimus Adaptive Business Process Management product report

Overview

OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.

OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.

What are the key features?

Low-Code Development: Enables user-friendly development and faster deployment.
Third-Party Integration: Works well with systems like SAP and Salesforce.
OCR Technology: Streamlines processes by enhancing efficiency and reducing costs.
Dynamic Case Management: Adapts to complex workflows and changing conditions.
Centralized Architecture: Integrates multiple tools, streamlining operations.

What benefits and ROI should be evaluated?

Efficiency: Significantly reduces development time.
Cost-Effectiveness: Lowers operational costs through process optimization.
Scalability: Grows alongside organizational demands without performance loss.
Reliability: Offers stable operations with robust support.
Integration Capabilities: Seamlessly links with existing systems to enhance functionality.

OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.

OpenText

The Ultimus Adaptive Business Process Management (BPM) Suite is a seamlessly integrated Business Process Management Software solution to manage the complete lifecycle of key business processes.

Ultimus

Sample Customers

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

Ministry of Education Oman, Perdue Farms, MEG Energy Corp., The National and University Library, Unilever

Buyer's Guide

OpenText Process Automation vs. Ultimus Adaptive Business Process Management

December 2025

Free Report: OpenText Process Automation vs. Ultimus Adaptive Business Process Management

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