OpenText Process Automation vs Ultimus Adaptive Business Process Management comparison

OpenText and Ultimus are both solutions in the Business Process Management (BPM) category. OpenText is ranked #18 with an average rating of 7.7, while Ultimus is ranked #56. OpenText holds a 0.5% mindshare in BPM, compared to Ultimus’s 0.2% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 50% of Ultimus users who would recommend it.

OpenText Process Automation

Read 10 OpenText Process Automation reviews

390 Views
167 Comparison Views

100% willing to recommend

Ultimus Adaptive Business P...

Read 2 Ultimus Adaptive Business Process Management reviews

171 Views
60 Comparison Views

50% willing to recommend

OpenText Process Automation

Ultimus Adaptive Business P...

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Executive SummaryUpdated on Jun 19, 2025

OpenText Process Automation and Ultimus Adaptive Business Process Management compete in business process management. OpenText offers more favorable pricing and support, making it more appealing in terms of costs, while Ultimus takes the lead with its comprehensive feature set.

Features: OpenText Process Automation provides robust customization, seamless integration, and enhanced workflow automation. Ultimus offers dynamic process adaptation, advanced analytics, and versatile, data-driven approaches. Ultimus's strength lies in its ability to adapt to changing business needs dynamically.

Ease of Deployment and Customer Service: OpenText Process Automation ensures smooth deployment and reliable customer support, aiding transition and ongoing assistance. Ultimus, although more complex in deployment, offers comprehensive training resources and responsive support teams.

Pricing and ROI: OpenText Process Automation is more accessible with lower upfront costs, promising quicker ROI. Ultimus requires a higher initial investment, providing substantial long-term benefits, particularly in complex process scenarios.

To learn more, read our detailed OpenText Process Automation vs. Ultimus Adaptive Business Process Management Report (Updated: June 2025).

Buyer's Guide

OpenText Process Automation vs. Ultimus Adaptive Business Process Management

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Process Automation

Ranking in Business Process Management (BPM)

18th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Ultimus Adaptive Business P...

Ranking in Business Process Management (BPM)

56th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of OpenText Process Automation is 0.5%, up from 0.3% compared to the previous year. The mindshare of Ultimus Adaptive Business Process Management is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks ( /products/opentext-appworks-reviews ) are the BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modules. There is the standard BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP ( /categories/erp ) system.

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Pablo Sosa

Especialista en bases de datos at Banco de Desarrollo del Ecuador

Integrates well and helpful support

Ultimus Adaptive Business Process Management has good integration with all the other tools we have been using in our company. We use the data that other tools provide in our implementation. We have developed several processes here in the company, such as requests for change, request development, and buying processes. The tool allows you to modify the business rules without the need to modify the source code, the administrator can move the process one step to another without needing to be implemented in the logic of the automation, this can be done from the administration console Or with the integration EIK, there is a wide number of options for the administrator who gives you great flexibility in your administration.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its customer support is reliable and easy to approach."

"One of the most useful features is the code is customizable, we can make it our own."

"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."

"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."

"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."

"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."

"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."

"From a business perspective, the most valuable aspect lies in the optimization of processes."

More OpenText Process Automation pros

"Ultimus Adaptive Business Process Management has good integration with all the other tools we have been using in our company. We use the data that other tools provide in our implementation."

"Development is easy on the Ultimus platform."

Cons

"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."

"There could be some improvements with the low code design part. It could be more customizable and more user friendly."

"AppWorks could be improved by including BPM simulation."

"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."

"OpenText needs improvements in its integration model to align with newer integration types."

"The solution needs to continue to enhance the low-coding feature within the product itself."

"There is room for improvement in the pricing structure."

"The integration could improve."

More OpenText Process Automation cons

"Ultimus is not good at handling cash transactions. They should add a mobile application in the next release."

"We are looking for a feature that can resign and move the process from one step to another step."

Pricing and Cost Advice

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

"The price is on the higher side."

"There is a user-based perpetual license."

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

"AppWorks is pretty expensive."

"Ultimus could stand to lower the price. Other tools are cheaper."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Insurance Company

12%

Computer Software Company

11%

Media Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about OpenText AppWorks?

We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...

See all answers

What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

See all answers

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

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Comparisons

Camunda vs OpenText Process Automation

Compared 25% of the time

Appian vs OpenText Process Automation

Compared 18% of the time

ServiceNow Now Platform vs OpenText Process Automation

Compared 14% of the time

Pega Platform vs OpenText Process Automation

Compared 13% of the time

Mendix vs OpenText Process Automation

Compared 11% of the time

More OpenText Process Automation Competitors

No data available

Product Reports

Buyer's Guide

OpenText Process Automation

June 2025

Download OpenText Process Automation product report

Buyer's Guide

Business Process Management (BPM)

June 2025

Ultimus Adaptive Business Process Management report

Download Ultimus Adaptive Business Process Management product report

Overview

OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.

OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.

What are the key features?

Low-Code Development: Enables user-friendly development and faster deployment.
Third-Party Integration: Works well with systems like SAP and Salesforce.
OCR Technology: Streamlines processes by enhancing efficiency and reducing costs.
Dynamic Case Management: Adapts to complex workflows and changing conditions.
Centralized Architecture: Integrates multiple tools, streamlining operations.

What benefits and ROI should be evaluated?

Efficiency: Significantly reduces development time.
Cost-Effectiveness: Lowers operational costs through process optimization.
Scalability: Grows alongside organizational demands without performance loss.
Reliability: Offers stable operations with robust support.
Integration Capabilities: Seamlessly links with existing systems to enhance functionality.

OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.

OpenText

The Ultimus Adaptive Business Process Management (BPM) Suite is a seamlessly integrated Business Process Management Software solution to manage the complete lifecycle of key business processes.

Ultimus

Sample Customers

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

Ministry of Education Oman, Perdue Farms, MEG Energy Corp., The National and University Library, Unilever

Buyer's Guide

OpenText Process Automation vs. Ultimus Adaptive Business Process Management

June 2025

Free Report: OpenText Process Automation vs. Ultimus Adaptive Business Process Management

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