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OpenText Business Processing Testing vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Business Processin...
Ranking in Functional Testing Tools
36th
Average Rating
7.8
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
SmartBear TestComplete
Ranking in Functional Testing Tools
8th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

As of March 2026, in the Functional Testing Tools category, the mindshare of OpenText Business Processing Testing is 0.8%, up from 0.1% compared to the previous year. The mindshare of SmartBear TestComplete is 5.0%, up from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.0%
OpenText Business Processing Testing0.8%
Other94.2%
Functional Testing Tools
 

Featured Reviews

RR
Consultant at Infrasoft Technologies
Helpful solution that enables us to execute our use cases
There's only one thing that I think needs improvement. When I started off using this solution, I used the Google search engine to learn how to use the tool. I would also check with my colleagues who have a lot of knowledge about it. Selenium has fields of information available. If you click on that field there will be an explanation about how to use the tool. It will be a lot easier to understand if Micro Focus included this feature. It is easy to find with the search button, but it would be a great help to the users who are new to this tool.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is quite stable with SAP. It's nice. I use it extensively."
"This solution is very helpful to me. I use it to execute my use cases without a manual interface."
"It is a strong automation tool for desktop, browser, and API testing."
"The most valuable feature of this solution is regression testing tools."
"The reporting is ready to use and doesn't require any setup."
"TestComplete has strong reporting capabilities. The reports they generate are really good."
"Test items, project variables helps in managing automation suite and scheduling execution."
"The ease-of-use and quality of the overall product are above average."
"It allows us to test both desktop and web applications."
"SmartBear TestComplete performs some self-healing and has a feature called OCR (optical character recognition)."
 

Cons

"There's only one thing that I think needs improvement. When I started off using this solution, I used the Google search engine to learn how to use the tool. I would also check with my colleagues who have a lot of knowledge about it. Selenium has fields of information available. If you click on that field there will be an explanation about how to use the tool. It will be very easier to understand it if Micro Focus included this feature. It is easy to find with the search button, but it would be a great help to the users who are new to this tool."
"The solution shouldn't be so tightly integrated with the ALM tool that they have. It should have its own base rather than the repository."
"It is very hard to read the test log generated by TestComplete Executor if the log file is very big. TestComplete Executor is a small tool for just running the TestComplete test framework (not for developing)."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
"Error handling features in the tool are a little limited."
"The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."
"One notable drawback is the absence of native integration with Git."
"The solution’s customer support should be improved."
"The integration tools could be better."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
 

Pricing and Cost Advice

Information not available
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"Our ROI is about $10,000 a year."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"It comes with a high cost."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"We have a TestComplete 12 license."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
14%
Financial Services Firm
12%
Computer Software Company
11%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise20
Large Enterprise32
 

Questions from the Community

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What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

Micro Focus Business Process Testing, Business Process Testing, HPE Business Process Testing
No data available
 

Overview

 

Sample Customers

Migros Bank AG
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about OpenText Business Processing Testing vs. SmartBear TestComplete and other solutions. Updated: March 2026.
884,797 professionals have used our research since 2012.