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OpenText Business Processing Testing vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Business Processin...
Ranking in Functional Testing Tools
39th
Average Rating
7.8
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
SmartBear TestComplete
Ranking in Functional Testing Tools
9th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

As of May 2025, in the Functional Testing Tools category, the mindshare of OpenText Business Processing Testing is 0.1%, up from 0.1% compared to the previous year. The mindshare of SmartBear TestComplete is 4.9%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

it_user309363 - PeerSpot reviewer
We use UFT for the scalability and cross-technology diversity, UFT API for the web-service and database related testing, and HP BPT for the modular testing.
We can now take test automation through the entire business process -- testing web service availability before automated test packs start, sending and retrieving data via web-services and control of all web service testing in a single tool, along with the GUI testing of business processes across a multitude of platforms from java web through to AS400 green screen terminal apps. BPT allows you to manage all the test resources and artifacts inside of Quality Center, including all data and test flows, and to have a single point for reporting. To give you an example, we built a series of tests that would firstly fire off web-service calls to ensure the required services were running. We would then do data creation using a series of Excel VB functions (called by UFT through BPT), and then launch into GUI testing of complex webmethods Java web portals to take a business process through a series of screens, capture required data and test screen functionality, write all runtime data back to QC datasets, then call the data later in the BPT test to validate it across database checks using HP UFT API, build and execute SQL queries, and finally validate information for accounting purposes of data sitting on AS400 or payment databases.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is quite stable with SAP. It's nice. I use it extensively."
"This solution is very helpful to me. I use it to execute my use cases without a manual interface."
"Selenium integration."
"The initial setup is pretty easy and it's quick to deploy."
"The solution is mainly stable."
"TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications."
"TestComplete has strong reporting capabilities. The reports they generate are really good."
"The solution has a very nice interface."
"Runs in different remote machines. We have multiple versions of the software being tested."
"The ability to run a whole suite of tests automatically (which we did overnight)."
 

Cons

"There's only one thing that I think needs improvement. When I started off using this solution, I used the Google search engine to learn how to use the tool. I would also check with my colleagues who have a lot of knowledge about it. Selenium has fields of information available. If you click on that field there will be an explanation about how to use the tool. It will be very easier to understand it if Micro Focus included this feature. It is easy to find with the search button, but it would be a great help to the users who are new to this tool."
"The solution shouldn't be so tightly integrated with the ALM tool that they have. It should have its own base rather than the repository."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"Right now, the product only supports Windows."
"The learning curve of the solution's user interface is a little high for new users."
"Headless testing would be a big improvement."
"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
"The pricing is the constraint."
"Product is not stable enough and it crashes often."
 

Pricing and Cost Advice

Information not available
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"The price is less, compared to other products, such as QTP."
"SmartBear TestComplete is an expensive tool."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
20%
Manufacturing Company
14%
Financial Services Firm
13%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

Micro Focus Business Process Testing, Business Process Testing, HPE Business Process Testing
No data available
 

Overview

 

Sample Customers

Migros Bank AG
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about OpenText Business Processing Testing vs. SmartBear TestComplete and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.