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OpenText ALM / Quality Center vs Tricentis qTest comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText ALM / Quality Center
Ranking in Test Management Tools
1st
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
207
Ranking in other categories
Application Lifecycle Management (ALM) Suites (3rd)
Tricentis qTest
Ranking in Test Management Tools
5th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Test Management Tools category, the mindshare of OpenText ALM / Quality Center is 12.6%, up from 12.5% compared to the previous year. The mindshare of Tricentis qTest is 15.8%, up from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

Huong Vuong - PeerSpot reviewer
Effective testing and good data management with seamless Excel integration
There are cases where the system does not meet our reporting requirements. For example, only the first user can click 'run' during testing, and subsequent users have to click 'continue manual run', which can create reporting errors. Improvements are needed so that the system can continue running without creating a new run.
SamuLehikoinen - PeerSpot reviewer
Efficient and collaborative software testing providing comprehensive test management capabilities, seamless integration with various tools and impressive manual regression testing features
The user interface has a somewhat outdated design, which is certainly an area that could be improved. Some of the modules appear to be loosely connected, but despite these aspects, our overall experience with the tool was positive. When you begin integrating your testing tools with qTest, the available examples may not be very clear, and I believe this is an area that could be enhanced, particularly in terms of providing clearer integration guidance. While the tool's integration with various testing tools is impressive, there is room for improvement in showcasing more cases and benefits, especially through additional videos and documentation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a good response time."
"It is beneficial for managing testing data and has integration with Excel, allowing us to download reports easily."
"The best thing is that you can see your current status in real time... To see real-time updates, you just log in to ALM and you can see exactly what the progress is. You can also see if the plan for the day is being executed properly, and it's all tracked. From the management side, I find those features very valuable."
"We are able to use Micro Focus ALM Quality Center for test management, defect management, test process, test governance activities, and requirement management. We are able to achieve all of this, the solution is very useful."
"ALM Quality Center's best features are the test lab, requirement tab, and report dashboard."
"What they do best is test management. That's their strong point."
"The enhanced dashboards capabilities are useful for senior management to view the progress of releases under the portfolio in one go and also drill down to the graphs."
"The test-case repository and linkage through to regression requirements will absolutely be a key component for us. We haven't got it yet, but when we've got an enterprise regression suite, that will be a key deliverable for them. We will be able to have all of the regression suite in one place, linked to the right requirements."
"The integration with Selenium and other tools is one of the valuable features. Importing of test cases is also good."
"qTest helps us compile issues and have one place to look for them. We're not chasing down emails and other sources. So in the grand scheme of things, it does help to resolve issues faster because everyone is working off of the same information in one location."
"The initial setup was very easy."
"What I found most valuable in Tricentis qTest is that it doesn't require installation. You use it through the URL. It also has an excellent reporting feature."
"The test automation tracking is valuable because our automated testing systems are distributed and they did not necessarily have a single point where they would come together and be reported. Having all of them report back to qTest, and having one central place where all of my test executions are tracked and reported on, is incredibly valuable because it saves time."
"The solution's real-time integration with JIRA is seamless."
"The main thing that really stuck out when we started using this tool, is the linkability of qTest to JIRA, and the traceability of tying JIRA requirement and defects directly with qTest. So when you're executing test cases, if you go to fail it, it automatically links and opens up a JIRA window. You're able to actually write up a ticket and it automatically ties it to the test case itself."
"Works well for test management and is a good testing repository."
 

Cons

"There are cases where the system does not meet our reporting requirements."
"The QA needs improvement."
"It needs Pure-FTPd WebUI and single sign-on."
"The session timeout time needs to be longer in my opinion."
"Costing is an area that needs improvement."
"They should specify every protocol or process with labels or names."
"It is nice, but it does have some weaknesses. It's a bit hard to go back and change the requirement tool after setup."
"Certain applications within this solution are not really compatible with certain applications like ERP. The problem is when we're trying to use these applications or devices, the solution itself doesn't scale."
"The user interface has a somewhat outdated design, which is certainly an area that could be improved."
"I really can't stand the Defects module. It's not easy to use. ALM's... Defects Module is really robust. You can actually walk through each defect by just clicking an arrow... But with the qTest Defects module you can't do that. You have to run a query. You're pretty much just querying a database. It's not really a module, or at least a robust module. Everything is very manual."
"You can add what I believe are called suites and modules. I opened a ticket on this as to what's the difference. And it seems there's very little difference. In some places, the documentation says there's no difference. You just use them to organize how you want. But they're not quite the same because there are some options you can do under one and not the other. That gets confusing. But since they are very close to the same, people use them differently and that creates a lack of consistency."
"The installation of the software could be streamlined. We pay for the on-premise support and they help us a lot, but the installation is something which is very command-line oriented."
"We faced challenges when trying to consolidate data in a repository, and similar features were lacking in qTest. It also does not allow for task tracking or calculating time spent on tasks, which affects project timelines."
"The support for Tricentis qTest has room for improvement. The response could be better."
"As an admin, I'm unable to delete users. I'm only able to make a user inactive. This is a scenario about which I've already made a suggestion to qTest. When people leave the company, I should be able to delete them from qTest. I shouldn't have to have so many users."
"Could use additional integration so that there is a testing automation continuum."
 

Pricing and Cost Advice

"Only major companies that can afford it use OpenText ALM."
"The solution was expensive for us."
"We pay around $30,000 for thirty users, translating to approximately $6,000 to $10,000 per user, which is high."
"Depending on the volume, the annual maintenance costs vary on a percentage but it's around $300 a year per license for maintenance. It's at 18% of the total cost of the license."
"The solution is priceed high."
"The licensing fee is a little expensive."
"Compared to the market, the price is high."
"Micro Focus ALM Quality Center is very expensive. The price is approximately £2,000 per person, they are too expensive to corner the market."
"For the 35 concurrent licenses, we pay something like $35,000 a year."
"We're paying a little over $1,000 for a concurrent license."
"Our license price point is somewhere between $1,000 and $2,000 a year."
"We're paying $19,000 a year right now for qTest, with 19 licenses. All the on-premise support is bundled into that."
"Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray."
"For me, pricing for Tricentis qTest is moderate, so that's a five out of ten. It's more affordable than my company's previous solution, which was Micro Focus ALM."
"It's quite a few times more costly than other tools on the market."
"We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support."
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Top Industries

By visitors reading reviews
Educational Organization
63%
Financial Services Firm
7%
Manufacturing Company
6%
Computer Software Company
5%
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
11%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
We work with Jira now, and there are some very good workflows. There could be more configurable workflows regarding test case creation approval. I see a stable tool that remains relevant in the mar...
What do you like most about Tricentis qTest?
I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests.
What is your experience regarding pricing and costs for Tricentis qTest?
Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray.
What needs improvement with Tricentis qTest?
Tricentis qTest needs improvement in its repositories' functionality. Unlike Azure, it does not have repositories to upload scripts. Additionally, it lacks features like task addition and tracking ...
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
qTest
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone
Find out what your peers are saying about OpenText ALM / Quality Center vs. Tricentis qTest and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.