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OPS/MVS Automation Intelligence vs OpenText AI Operations Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText AI Operations Mana...
Ranking in Event Monitoring
8th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
48
Ranking in other categories
IT Operations Analytics (12th), Cloud Monitoring Software (29th)
OPS/MVS Automation Intellig...
Ranking in Event Monitoring
13th
Average Rating
9.4
Reviews Sentiment
8.3
Number of Reviews
27
Ranking in other categories
Mainframe Management (7th)
 

Mindshare comparison

As of October 2025, in the Event Monitoring category, the mindshare of OpenText AI Operations Management is 6.6%, up from 5.9% compared to the previous year. The mindshare of OPS/MVS Automation Intelligence is 3.4%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Market Share Distribution
ProductMarket Share (%)
OpenText AI Operations Management6.6%
OPS/MVS Automation Intelligence3.4%
Other90.0%
Event Monitoring
 

Featured Reviews

Ahmed Salman - PeerSpot reviewer
Powerful data integration, comprehensive automation, and hybrid compatibility
The data lake is a very powerful feature within OpenText Operations Bridge. It can integrate with any BI tool to collect AI data and perform a variety of functions. It offers hybrid compatibility and supports desktop application customization and cloud integration. Another essential capability is server automation, which became significantly easier with the software appliance for deployment. This solution also provides role-based access that enhances data privacy and security.
GP
It automates responses, preventing issues from becoming more severe
I just installed version 12.3, which actually already has a number of new features. It's going to make it easier for some of our new users. I'm old-school, I learned it the old way. I actually want to go back and implement it and start doing things the new way. As I need to train people, it's going to make it easier for them and make the learning curve much shorter. The new release addressed some shortcomings of the product. It was old-school. The learning curve was a little bit long in the beginning, but it's really come a long way.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems."
"Flexible dashboard with the availability of widgets."
"It's a very good product overall."
"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."
"We haven't faced any stability issues. There hasn't been any crashes or glitches."
"The integration with the ticketing tool makes sure that there is a record for every issue."
"The initial setup is pretty straightforward. It's not complex at all."
"It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."
"The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional."
"​It is an easy product to use and it is stable."
"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."
"Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."
"​The service has been wonderful. I like the people that I have had to deal with. The process is very straightforward. I call or use the website."
"It's a very stable product. I very much like the SSM stuff in it. The rules engine, it's awesome."
"It reduces the number of repetitive motions required by a human to respond to the system."
"Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS."
 

Cons

"The initial setup of this tool is complex for people who lack experience with it."
"pology-based event correlation does not work well with NNM events."
"The price is quite expensive, and because of this, we may try another solution."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"The creation process is not as easy as expected, requiring multiple steps and can be quite complex."
"The product might currently have a lot of new features, however, I don't have information about these new features, so it's possible it may require updates in that area."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"​It’s a complex product. The initial installation is easy, but implementing various functions is a constant process.​"
"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."
"The GUI interface could be improved, but that is coming. They are working on that."
"The reason sometimes it is not stable, we do not have the expertise to write the script.​"
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
 

Pricing and Cost Advice

"The cost is very high."
"The licensing cost for this solution is approximately $1,000 USD."
"Setup costs can be high depending on the partner, but it is worth it."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"Pricing is very flexible and depends on the modules selected as per the requirement."
"It is competitive."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
9%
Non Profit
8%
Logistics Company
21%
Educational Organization
13%
Manufacturing Company
10%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise35
By reviewers
Company SizeCount
Small Business1
Large Enterprise24
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...
What needs improvement with Micro Focus Operations Bridge?
The only aspect I find lacking in OpenText Operations Bridge is more aesthetic. The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing. Splu...
What is your primary use case for Micro Focus Operations Bridge?
We use OpenText Operations Bridge ( /products/opentext-operations-bridge-reviews ) more from an event correlation perspective. We do not use it for pure monitoring since we have other monitoring to...
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Also Known As

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
 

Overview

 

Sample Customers

GE Money Bank, Bank AlJazira, Tech Mahindra
Tieto
Find out what your peers are saying about OPS/MVS Automation Intelligence vs. OpenText AI Operations Management and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.