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Red Hat OpenShift vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Red Hat OpenShift improves productivity, offers cost savings, enhances system stability, and provides 15% ROI, especially in privacy-focused sectors.
Sentiment score
6.9
Salesforce Platform enhances efficiency, increases revenue, reduces time on data management, and improves sales effectiveness for companies.
With OpenShift combined with IBM Cloud App integration, I can spin an integration server in a second as compared to traditional methods, which could take days or weeks.
Moving to OpenShift resulted in increased system stability and reduced downtime, which contributed to operational efficiency.
It is always advisable to get the bare minimum that you need, and then add more when necessary.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
 

Customer Service

Sentiment score
6.8
Red Hat OpenShift support is mixed, praised for expertise but criticized for slow responses and varying experiences based on subscription.
Sentiment score
6.7
Salesforce Platform customer service is generally satisfactory, though response time and quality vary among users, with some relying on external support.
Red Hat's technical support is responsive and effective.
I have been pretty happy in the past with getting support from Red Hat.
Red Hat's technical support is good, and I would rate it a nine out of ten.
 

Scalability Issues

Sentiment score
7.5
Red Hat OpenShift offers efficient scalability with automated features, easy deployment, and adaptability, despite cost and infrastructure considerations.
Sentiment score
7.7
Salesforce Platform scales effectively for varying user counts and business needs, supporting customization with manageable challenges.
The on-demand provisioning of pods and auto-scaling, whether horizontal or vertical, is the best part.
OpenShift's horizontal pod scaling is more effective and efficient than that used in Kubernetes, making it a superior choice for scalability.
Red Hat OpenShift scales excellently, with a rating of ten out of ten.
Salesforce's scalability was not a problem.
Salesforce Platform is absolutely scalable for us.
We are using it globally in thirty countries.
 

Stability Issues

Sentiment score
7.7
Red Hat OpenShift is praised for stability, reliability, and features like Blue-Green deployment, with minor issues quickly resolved.
Sentiment score
8.0
Salesforce Platform is stable and reliable, with occasional slowness, minimal issues, and excellent communication for maintenance downtime.
It provides better performance yet requires more resources compared to vanilla Kubernetes.
I've had my cluster running for over four years.
It performs well under load, providing the desired output.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
We have never had any problems with it.
Sometimes the system is stuck when many users are using it.
 

Room For Improvement

Red Hat OpenShift needs better documentation, improved usability, and enhancements in security, integration, technical support, and installation processes.
Salesforce Platform requires improvements in reporting, integration, user interface, pricing, and smoother transition between Classic and Lightning.
Learning OpenShift requires complex infrastructure, needing vCenter integration, more advanced answers, active directory, and more expensive hardware.
Red Hat OpenShift's biggest disadvantage is they do not provide any private cloud setup where we can host on our site using their services.
We should aim to include VMware-like capabilities to be competitive, especially considering cost factors.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
Using AI extensively to make the platform easier to use would also be beneficial.
 

Setup Cost

Red Hat OpenShift pricing is high but potentially cost-effective for large enterprises, offering comprehensive support and enterprise capabilities.
Salesforce Platform is costly for smaller clients but offers value through comprehensive features, yet alternatives may provide better ROI.
Initially, licensing was per CPU, with a memory cap, but the price has doubled, making it difficult to justify for clients with smaller compute needs.
Red Hat can improve on the pricing part by making it more flexible and possibly on the lower side.
The cost of OpenShift is very high, particularly with the OpenShift Plus package, which includes many products and services.
Salesforce Platform may be on the expensive side.
 

Valuable Features

Red Hat OpenShift is valued for its security, scalability, automation, multi-cloud flexibility, and efficient management interface.
Salesforce Platform provides customizable, scalable CRM solutions with robust integrations, automation, reporting, and a user-friendly interface for efficient data management.
Because it was centrally managed in our company, many metrics that we had to write code for were available out of the box, including utilization, CPU utilization, memory, and similar metrics.
The concept of containers and scaling on demand is a feature I appreciate the most about Red Hat OpenShift.
A valuable feature of Red Hat OpenShift is its ability to handle increased loads by automatically adding nodes.
This integration allows us to manage customers from all aspects in one place, providing a clear view.
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.
The most valuable features of Salesforce are its level of customization and integration.
 

Categories and Ranking

Red Hat OpenShift
Ranking in PaaS Clouds
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
62
Ranking in other categories
Server Virtualization Software (11th), Container Management (12th), Hybrid Cloud Computing Platforms (6th), Agile and DevOps Services (1st)
Salesforce Platform
Ranking in PaaS Clouds
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
96
Ranking in other categories
Mobile Development Platforms (2nd), Rapid Application Development Software (5th), Low-Code Development Platforms (6th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of September 2025, in the PaaS Clouds category, the mindshare of Red Hat OpenShift is 11.8%, up from 11.7% compared to the previous year. The mindshare of Salesforce Platform is 2.9%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Market Share Distribution
ProductMarket Share (%)
Red Hat OpenShift11.8%
Salesforce Platform2.9%
Other85.3%
PaaS Clouds
 

Featured Reviews

Pratul Shukla - PeerSpot reviewer
Adopting a flexible and efficient approach with noticeable improvements in operational costs and continued challenges in job management
Currently, one of the biggest challenges we face is with services and jobs. For spawning batches, although it has crons, it is not easy to integrate with enterprise systems such as Autosys. The entire company uses Autosys, but we are not able to integrate it effectively. We need intermediate servers to run OC utility commands and initiate the cron job. We have to do a lot of modifications to ensure our batches work properly. With physical or virtual servers, even in AWS, we are able to write and manage multiple jobs. Managing batches in Red Hat OpenShift has been a significant challenge. Integrating third parties is a challenge with Red Hat OpenShift. For example, with Elasticsearch, onboarding itself was difficult, running file beats and dealing with routing issues. It is not straightforward, especially since we have some components in AWS as. AWS has many capabilities that come out of the box and are easier to work with compared to Red Hat OpenShift. Red Hat OpenShift's biggest disadvantage is they do not provide any private cloud setup where we can host on our site using their services. The main reason we went with Red Hat OpenShift was because it is a private cloud, and we have regulatory requirements that prevent us from using public cloud.
Sharmila-K - PeerSpot reviewer
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
11%
Computer Software Company
10%
Government
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise4
Large Enterprise40
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise26
Large Enterprise38
 

Questions from the Community

How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...
Which would you recommend - Pivotal Cloud Foundry or OpenShift?
Pivotal Cloud Foundry is a cloud-native application platform to simplify app delivery. It is efficient and effective. The best feature is how easy it is to handle external services such as database...
What do you like most about OpenShift?
OpenShift facilitates DevOps practices and improves CI/CD workflows in terms of stability compared to Jenkins.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

UPS, Cathay Pacific, Hilton
ADP
Find out what your peers are saying about Red Hat OpenShift vs. Salesforce Platform and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.