OpenShift vs Salesforce Platform comparison

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16,281 views|12,960 comparisons
96% willing to recommend
Salesforce Logo
4,706 views|4,243 comparisons
88% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenShift and Salesforce Platform based on real PeerSpot user reviews.

Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenShift vs. Salesforce Platform Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We are able to operate client’s platform without downtime during security patch management each month and provide a good SLA (as scalability for applications is processed during heavy client website load, automatically).""The scalability of OpenShift combined with Kubernetes is good. At least from the software standpoint, it becomes quite easy to handle the scalability through configuration. You need to constantly monitor the underlying infrastructure and ensure that it has adequate provisioning. If you have enough infrastructure, then managing the scalability is quite easy which is done through configuration.""Provides support throughout the whole platform.""The most valuable aspect of this solution is the great customer service and the ability for our team to get assistance when we need it.""The developers seem to like the source-to-image feature. That makes it easy for them to deploy an application from code into containers, so they don't have to think about things. They take it straight from their code into a containerized application. If you don't have OpenShift, you have to build the container and then deploy the container to, say, EKS or something like that.""This solution is providing a platform with OOTB features that are difficult to build from scratch.""The company had a product called device financing, where the company worked as a partner with Google. It allowed customers to take mobile phones on loan or via credit. When we migrated those services to OpenShift in February last year, we were able to sell over 100,000 devices in a single day, which was very good.""Overall, the solution's security throughout the stack and software supply chain is excellent."

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"The solution has plenty of features that are useful.""The solution scales extremely well.""They are already beginning to implement generative AI.""It was pretty easy to deploy.""The solution is used to track our customers.""A very flexible solution.""What I like about the Salesforce Platform, in particular, its enterprise edition is that apart from its many features, you can have a wider view of the customers, a 360-degree view. I also enjoy managing opportunities in the Salesforce Platform a lot because it's easier and gives you a wider view, compared to HubSpot.""I'm not sure what the most valuable aspect of the solution is, but I can say that their finance and auditing systems are quite impressive. You can audit in different invoices right to procurement. It's all quite seamless."

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Cons
"Some of the storage services and integrations with third-party tools should be made possible.""The whole area around the hybrid cloud could be improved. I would like to deploy a Red Hat OpenShift cluster on-premise and on the cloud, then have Red Hat do the entire hybrid cloud management.""I want easier node management and more user-friendly scripts for installing master and worker nodes.""OpenShift's storage management could be better.""The software-defined networking part of it caused us quite a bit of heartburn. We ran into a lot of problems with the difference between on-prem and cloud, where we had to make quite a number of modifications... They've since resolved it, so it's not really an issue anymore.""The tool lacks some features to make it compliant with Kubernetes""The monitoring part could be better to monitor the performance.""One area for improvement is the documentation. They need to make it a little bit more user-friendly. Also, if you compare certain features and the installation process with Rancher, Rancher is simpler."

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"Areas of improvement can be around Engagement of Customers feature and approvals of transactional records.""I think the interface should be enhanced and more user-friendly.""UI needs to be more intuitive and user friendly.""I want more analytics in the platform and the addition of AI-based models, for example, predictive feedback. The Salesforce Platform needs to be more intelligent and intuitive to make it a great solution.""Salesforce needs to be re-platformed, or re-architected, making it lighter.""Salesforce Platform could improve the UI and the responsiveness of their servers. The UI needs to be made user-friendly for all users.""Reporting could be better. Reporting is Excel-based, and it has sucked since the inception of the company. That's why I was excited about the fact of them bringing MuleSoft into the fold and Tableau.""Sometimes what will happen is we work on it and then we move to a different tab and work on something else. After five minutes, when we come back, it automatically signs out."

More Salesforce Platform Cons →

Pricing and Cost Advice
  • "I don't deal with the cost part, but I know that the cost is very high when compared to other products. They charge for CPU and memory, but we don't worry about it."
  • "We had a Red Hat Enterprise Linux (RHEL) license for all our servers' operating systems. By having multiple Red Hat products together, you can negotiate costs and leverage on having a sort of enterprise license agreement to reduce the overall outlay or TCO."
  • "Pricing of OpenShift depends on the number of nodes and who is hosting it."
  • "Depending on the extent of the product use, licenses are available for a range of time periods, and are renewable at the end of the period."
  • "We are currently using the open version, OKD. We plan to get the enterprise version in the future."
  • "The licensing cost for OpenShift is expensive when compared to other products. RedHat also charges you additional costs apart from the standard licensing fees."
  • "This solution is fairly expensive but comes at an average cost compared to other solutions in the market."
  • "The model of pricing and buying licences is quite rigid. We are in the process of negotiating on demand pricing which will help us take advantage of the cloud as a whole."
  • More OpenShift Pricing and Cost Advice →

  • "Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
  • "Pricing and license differ and depend on how much license you are purchasing from them."
  • "It is an expensive program."
  • "The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
  • "The solution is a bit expensive."
  • "It is expensive. Licensing is on an annual basis."
  • "It is quite expensive. Its developers come at a premium cost, which makes it expensive."
  • "It is expensive."
  • More Salesforce Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or is… more »
    Top Answer:Pivotal Cloud Foundry is a cloud-native application platform to simplify app delivery. It is efficient and effective. The best feature is how easy it is to handle external services such as database… more »
    Top Answer:OpenShift facilitates DevOps practices and improves CI/CD workflows in terms of stability compared to Jenkins.
    Top Answer: I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer:Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations that… more »
    Top Answer:At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it… more »
    Ranking
    4th
    out of 37 in PaaS Clouds
    Views
    16,281
    Comparisons
    12,960
    Reviews
    28
    Average Words per Review
    651
    Rating
    8.6
    8th
    out of 37 in PaaS Clouds
    Views
    4,706
    Comparisons
    4,243
    Reviews
    28
    Average Words per Review
    421
    Rating
    8.2
    Comparisons
    Also Known As
    Salesforce1, Force.com, Salesforce App Cloud
    Learn More
    Overview

    OpenShift is Red Hat's Kubernetes platform that provides a cloud environment for development, hosting, and scaling applications. The solution enables a cloud-like experience regardless of the location where it has been deployed, including in the cloud, on premises, or at the edge. It allows developers to select where to build, deploy, and run applications through a consistent experience, supported by full-stack automated operations, and self-service provisioning.

    OpenShift employs an open hybrid cloud strategy which is built on the foundation of technologies including Linux, containers, and automation. This approach provides clients with a flexible selection of where to run their applications. Applications can be built on Red Hat Enterprise Linux and are automatically compatible with Red Hat Ansible Automation Platform. OpenShift enables automation inside and outside clients' Kubernetes clusters.

    The solution works with traditional, modernized, and cloud-native applications. It supports a wide variety of workloads, including Java, artificial intelligence and machine learning (AI/ML), and databases. Due to the vast ecosystem of technology partners that OpenShift supports, clients can benefit from automated deployment and life-cycle management. This product improves the security of the full application life cycle by decreasing operational risk. This is achieved by shifting security left and automating development, security, and operations (DevSecOps).

    OpenShift Features

    OpenShift facilitates clients’ application-running processes through various features. Some of the product’s features include:

    • Backup and recovery: This feature ensures logical and physical protection through containers, Kubernetes, and serverless present opportunities. It is used to meet recovery point objectives (RPO) and recovery time objectives (RTO).

    • CI/CD pipelines: This feature of OpenShift automates the continuous integration and continuous deployment (CI/CD) pipelines, accelerating the time for application development.

    • GitOps: The GitOps feature increases security and reliability for applications through tools like Git repositories, Kubernetes, and CI/CD. The product includes this feature to allow developers more freedom in app development through tracing and accounting for the application life cycle in the Git repository.

    • Helm: Helm is a package and installs manager that simplifies the deployment of containerized apps. It is included in the features of OpenShift to assist users with interoperability and support cloud-native applications from independent software vendors (ISVs).

    • Sandboxed containers: OpenShift offers sandboxed containers based on Kata Containers to provide an additional layer of isolation for applications while meeting high-security requirements.

    • Windows containers: The product offers this feature to facilitate users when running their Windows applications by providing them a scheduled, orchestrated, and managed environment.

    • Security: OpenShift offers various operations through which clients can ensure the safety of their data and applications. They include container host and platform multitenancy, security and trusted content sources, security of the container registry, the build pipeline, and data, managing security container deployments, and more.

    • Service Mesh: This feature provides a uniform way for clients to connect, manage, and observe microservices-based applications. It also provides detailed behavioral insight.

    • Operators: This feature automates the development, configuration, and management of Kubernetes-native applications.

    • Virtualization: OpenShift allows users to run and manage virtual machine (VM) and container workloads side by side.

    OpenShift Benefits

    OpenShift provides the companies and users utilizing it with various benefits. These benefits include the following:

    • OpenShift provides scalability for applications, allowing them to run across hundreds of nodes in seconds.

    • The product offers flexibility by simplifying the deployment and management of hybrid infrastructure and providing self-managed or fully-managed service.

    • OpenShift incorporates open-source technologies alongside its native components and features.

    • The product enhances the developer experience by offering a variety of tools, multi language support, and integrated development environment (IDE) integrations.

    • The solution supports automated installation and over-the-air platform upgrades in the cloud with Amazon AWS, Google Cloud Platform, IBM Cloud, and Microsoft Azure, as well as various on-premise platforms.

    • OpenShift includes streamlined and automated container and app builds, as well as health management and scaling.

    • The solution enhances the support of smaller-footprint topologies in edge scenarios.

    • OpenShift provides easy multiple cluster management through Red Hat Advanced Cluster Management for Kubernetes.

    • The product has enhanced security capabilities that include access controls, an enterprise registry with a built-in scanner, and networking.

    • The solution supports a wide spectrum of enterprise storage solutions for running stateful as well as stateless apps.

    Reviews from Real Users

    An executive head of department - M-PESA Tech at a comms service provider gives OpenShift a high rating because its automation can go a long way in reducing time to market and the time required to fix issues that arise from deployment.

    Vikram C., head of infrastructure & cloud ops at a comms service provider, rates highly three qualities of OpenShift, summarizing them to mature, seamless integration, and easy setup.

    Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

    Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

    • Application development: With low code, companies can build applications faster and automate their businesses.

    • Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.

    • Security: The Shield component allows companies to secure their data and build applications.

    • Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.

    • Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.

    • Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

    Salesforce Platform Features

    Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

    • Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.

    • AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.

    • Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.

    • Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.

    • Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
    • Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.

    • Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

    Salesforce Platform Benefits

    The benefits of using Salesforce Platform include:

    • Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.

    • The tool requires a low amount of coding, making it a quick and agile way to develop applications.

    • The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.

    • The product can be incorporated with various platforms and coding languages for application development.

    • The platform can be used to create applications compatible with large database systems like MySQL and Oracle.

    • Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.

    • Salesforce Platform is compatible with desktop databases such as Microsoft Access.

    Reviews from Real Users

    A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

    Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

    Sample Customers
    UPS, Cathay Pacific, Hilton
    ADP
    Top Industries
    REVIEWERS
    Financial Services Firm32%
    Comms Service Provider18%
    Computer Software Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Financial Services Firm33%
    Computer Software Company10%
    Manufacturing Company7%
    Insurance Company6%
    REVIEWERS
    Computer Software Company33%
    Comms Service Provider9%
    Financial Services Firm7%
    Non Profit5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm12%
    Government9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise10%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise9%
    Large Enterprise78%
    REVIEWERS
    Small Business37%
    Midsize Enterprise29%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    Buyer's Guide
    OpenShift vs. Salesforce Platform
    March 2024
    Find out what your peers are saying about OpenShift vs. Salesforce Platform and other solutions. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    OpenShift is ranked 4th in PaaS Clouds with 53 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. OpenShift is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of OpenShift writes "Provides us with the flexibility and efficiency of cloud-native stacks while enabling us to meet regulatory constraints". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". OpenShift is most compared with Amazon AWS, Pivotal Cloud Foundry, Microsoft Azure, Google Cloud and Dell ECS, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and Salesforce Sales Cloud. See our OpenShift vs. Salesforce Platform report.

    See our list of best PaaS Clouds vendors.

    We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.