

Omada Identity and OpenText Identity Governance compete in the identity management category. Omada Identity is favored for intuitive functionality, while OpenText Identity Governance is seen as superior for organizations needing extensive governance solutions due to its comprehensive feature set.
Features: Omada Identity stands out with its flexible access management, customizable integration capabilities, and ease of use through a Microsoft-based platform. OpenText Identity Governance offers robust auditing and compliance tools, detailed governance processes, and extensive reporting capabilities.
Room for Improvement: Omada Identity could enhance its feature set to cover broader governance aspects and integrate more seamless connectors. OpenText Identity Governance may benefit from simplifying its user interface and reducing deployment complexity. Omada also has room to improve its pricing model to further appeal to larger enterprises.
Ease of Deployment and Customer Service: Omada Identity provides a straightforward, rapid deployment process and responsive support which enhances user satisfaction. OpenText Identity Governance, while involving a more intricate deployment, is recognized for efficient customer support and detailed assistance throughout the process.
Pricing and ROI: Omada Identity generally offers a lower setup cost with a focus on delivering strong value, leading to a higher ROI for smaller and medium-sized businesses. OpenText Identity Governance, reflecting a higher initial investment, justifies its cost through robust governance capabilities, potentially offering significant returns over time for firms needing extensive identity solutions.
If we look at one customer where we initially started, they had about four to ten employees working on IGA, and it is now almost half of it.
Omada Identity has definitely helped us save time when provisioning access for various identities.
Maintenance is necessary, and aside from that, if there are issues with Salesforce cloud, then Omada Identity may go down.
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
first-level support lacks expertise
Omada Identity is a top-growing tool that is booming in the market.
We have a lot of users using the solution, over 26,000, and for this large number, I can say it's really good.
Omada Identity's scalability is strong.
We have experienced too many unexpected errors on a daily basis.
In terms of stability, I rate Omada Identity a nine out of ten.
Omada Identity is a stable and reliable tool.
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
We have gotten so much negative feedback through the years on users not being able to effectively use the system.
The comprehensiveness of out-of-the-box connectors that Omada provides differs; the connectors for Microsoft and Salesforce are good, but for SAP, they are basically non-existent.
the product itself is said to have a good price, although the support can be expensive.
They are lower than some of their competitors.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
You can really do it codeless by creating a custom process with the process designer, adding the building blocks of the process designer into the process, and then getting it to work.
The process is very quick. Once activated, the resource is immediately available through Active Directory.
| Product | Market Share (%) |
|---|---|
| Omada Identity | 3.3% |
| OpenText Identity Governance | 1.2% |
| Other | 95.5% |

| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 3 |
| Large Enterprise | 43 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.
Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.
What are the critical features of Omada Identity?
What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?
Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.
Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.
In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.
OpenText Identity Governance provides robust access review capabilities, risk analysis, and intuitive dashboards. Its advanced role mining and dynamic grouping ensure efficient access management, supporting compliance through separations of duties.
OpenText Identity Governance enhances access management and auditing processes through features such as role mining, access certification, and separations of duties that support efficient management protocols. Though it excels in stability, scalability, and integration with Identity Management solutions, it requires improvements in installation, Workflow Designer, and cloud application connectors. Addressing stability issues and offering enhanced Identity Intelligence features are essential for competitive edge. The governance tool leverages automated reporting and approval workflows, aiding large environments in streamlining management tasks. Its ability to integrate closely with NetIQ Identity Manager facilitates internal audits, particularly in banking and governmental sectors.
What are the key features?OpenText Identity Governance sees deployment in industries like banking and government, where auditing and access management are critical. It aids in permission management and account discovery, utilized notably in regions such as Chile and Argentina. Organizations benefit from its integration with NetIQ Identity Manager to ensure proper account activation and deactivation, ultimately facilitating sector-specific compliance and auditing tasks.
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