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Omada Identity vs OpenText Identity Governance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Omada Identity reduces costs through automation, saving time and improving ROI, despite challenges in quantifying compliance-related ROI.
Sentiment score
7.8
OpenText Identity Governance boosts ROI by preventing fraud, reducing audit costs, and enhancing access management and compliance efficiency.
If we look at one customer where we initially started, they had about four to ten employees working on IGA, and it is now almost half of it.
principal IGA consultant and partner at Fortigi
Omada Identity has definitely helped us save time when provisioning access for various identities.
Senior Developer at Guidewire Limited
 

Customer Service

Sentiment score
6.6
Omada Identity’s support is responsive and knowledgeable but inconsistent; improvements are needed in documentation and complex issue handling.
Sentiment score
7.8
Opinions on OpenText Identity Governance's customer support vary, with some praising expertise but others criticizing response times and overall effectiveness.
Maintenance is necessary, and aside from that, if there are issues with Salesforce cloud, then Omada Identity may go down.
IT Analyst at a manufacturing company with 10,001+ employees
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
Lead Cyber Security Architect at Ernst & Young
first-level support lacks expertise
Identity Access Management (IAM) Engineer at Draexlmaier
 

Scalability Issues

Sentiment score
7.7
Omada Identity is praised for scalable integration of cloud and on-prem services, supporting large environments and growing enterprises.
Sentiment score
8.6
OpenText Identity Governance is highly scalable, effectively managing large deployments and receiving high satisfaction ratings for its performance.
Omada Identity is a top-growing tool that is booming in the market.
IT Analyst at a manufacturing company with 10,001+ employees
We have a lot of users using the solution, over 26,000, and for this large number, I can say it's really good.
Identity Access Management (IAM) Engineer at Draexlmaier
Omada Identity's scalability is strong.
principal IGA consultant and partner at Fortigi
 

Stability Issues

Sentiment score
7.5
Omada Identity is reliable and stable, rated highly by users despite minor performance issues and specific component challenges.
Sentiment score
7.9
OpenText Identity Governance is stable and reliable, with minimal issues and infrequent support calls, receiving largely positive ratings.
We have experienced too many unexpected errors on a daily basis.
Lead Cyber Security Architect at Ernst & Young
In terms of stability, I rate Omada Identity a nine out of ten.
Identity Access Management (IAM) Engineer at Draexlmaier
Omada Identity is a stable and reliable tool.
IT Analyst at a manufacturing company with 10,001+ employees
 

Room For Improvement

Omada Identity needs UI, mobile, setup, role management, analytics improvements, error handling, better performance, connectors, and communication upgrades.
OpenText Identity Governance needs better connectivity, integration, modernization, and technical support, alongside improved interface, stability, and cloud deployment features.
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
Identity Access Management (IAM) Engineer at Draexlmaier
We have gotten so much negative feedback through the years on users not being able to effectively use the system.
Manager at a manufacturing company with 5,001-10,000 employees
The comprehensiveness of out-of-the-box connectors that Omada provides differs; the connectors for Microsoft and Salesforce are good, but for SAP, they are basically non-existent.
Lead Cyber Security Architect at Ernst & Young
 

Setup Cost

Omada Identity pricing is fair but varies; cloud costs are higher, with negotiation possible for flexible pricing.
the product itself is said to have a good price, although the support can be expensive.
Identity Access Management (IAM) Engineer at Draexlmaier
They are lower than some of their competitors.
Manager at a manufacturing company with 5,001-10,000 employees
 

Valuable Features

Omada Identity streamlines identity management with automated provisioning, Microsoft integration, customization, and strong compliance and security features.
OpenText Identity Governance provides robust access evaluations, role mining, and automated processes, ensuring stability and effective large-scale governance.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
Identity Access Management (IAM) Engineer at Draexlmaier
You can really do it codeless by creating a custom process with the process designer, adding the building blocks of the process designer into the process, and then getting it to work.
principal IGA consultant and partner at Fortigi
The process is very quick. Once activated, the resource is immediately available through Active Directory.
IT Analyst at a manufacturing company with 10,001+ employees
 

Categories and Ranking

Omada Identity
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
53
Ranking in other categories
User Provisioning Software (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Customer Identity and Access Management (CIAM) (5th)
OpenText Identity Governance
Ranking in Identity Management (IM)
28th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.3%, down from 3.4% compared to the previous year. The mindshare of OpenText Identity Governance is 1.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
Omada Identity3.3%
OpenText Identity Governance1.2%
Other95.5%
Identity Management (IM)
 

Featured Reviews

Lars Henrik Jensen - PeerSpot reviewer
Lead Cyber Security Architect at Ernst & Young
Faced deployment delays and daily errors but have streamlined access reviews and improved termination processes
The deployment of Omada Identity is complex; the product is not brilliantly documented, and it lacks the same level of documentation that could be found for systems such as SailPoint or Saviynt, making it harder to find material or help online, particularly with Omada Cloud. The system performance of Omada Identity is inconsistent; we've been analyzing this issue together with Omada, but we haven't been able to resolve whether the problem lies on their side or my client's side, which causes long response times and long run times in Omada sometimes. Omada Identity does not help deploy IGA within 12 weeks; the time frame for applying the rapid deployment solution was much longer than expected, and I am unsure if it is built on best practices across all systems. When we receive an error or system message from Omada Identity, it's very hard to decode what it means; we have had serious issues in daily imports that we can't explain, indicating a need for improved stability. The comprehensiveness of out-of-the-box connectors that Omada provides differs; the connectors for Microsoft and Salesforce are good, but for SAP, they are basically non-existent.
GA
IAM Specialist at a tech services company with 11-50 employees
Helps to run reports and verify user access but improvement is needed in integration
You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging. The product allows you to check if a user has two accesses that should not be granted simultaneously. There's an approval process for this scenario. Primarily, it provides information for governance data.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
9%
Computer Software Company
8%
Government
6%
Comms Service Provider
16%
Real Estate/Law Firm
11%
Computer Software Company
9%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise43
By reviewers
Company SizeCount
Small Business9
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs.
What is your experience regarding pricing and costs for Omada Identity Cloud?
Regarding the pricing of Omada Identity, this is not taken care of by me. The price and everything is managed by the organization, particularly by my IT director. Therefore, I am not aware of the e...
What needs improvement with Omada Identity Cloud?
Regarding areas of Omada Identity that could be improved or enhanced, I do not have much idea. As of now, the tool is good, and I haven't seen any bugs or errors. I consider it perfect as of now.
What do you like most about NetIQ Identity Governance?
You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review...
What needs improvement with NetIQ Identity Governance?
NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging...
What advice do you have for others considering NetIQ Identity Governance?
The solution is worth using because of its flexibility, especially in integrating applications. However, the time required for integration varies based on the quality of documentation provided for ...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
NetIQ Access Governance Suite, Novell Access Governance Suite
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Western & Southern Financial Group
Find out what your peers are saying about Omada Identity vs. OpenText Identity Governance and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.