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I rate the technical support as one out of ten.
Cisco support has pretty good teams for support and every time we had good answers and we could somehow solve the issues we had.
Sometimes it's challenging to identify which support team is responsible for certain issues, which is a significant concern.
Factors like architecture, business nature, and legal limitations such as GDPR affect it.
However, you can have some latency issues depending on where your devices are.
The stability of Cisco Identity Services Engine (ISE) is poor for certain use cases, like authentication.
Cisco Identity Services Engine (ISE) is considered very reliable and stable.
Sometimes when we have upgrades or failovers with Cisco Identity Services Engine (ISE), we had some minor issues.
The whole setup works well with Cisco access points and Cisco switches, but when you have multiple vendors in the environment, such as HP switches or access points like Aruba, you'll find they will not work well with Cisco Identity Services Engine (ISE).
Pricing can be more expensive compared to other vendors, and there is a significant price gap observed, which doesn't seem justified by some specific features.
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before.
Compared to other solutions like HPE ClearPass, Cisco is more costly, and the conversation suggests a possible forty percent price gap compared to competitors.
The license costs can range between $50,000 to $100,000 per year for enterprises.
The cost is about 100 million Ugandan shillings, which converts to approximately $30,000 per year.
There is value because it helps us secure the network and prevents certain things from happening which could cause financial loss.
This solution ensures organizations have secure environments and also supports robust policy enforcement, allowing control over who has access to various parts of the network.
The adaptability of Cisco Identity Services Engine (ISE) policy enforcement can fit to the site we have depending on which kind of devices we have on site and then the needs for authentication, granting access and then assigning each device into its correct network for segmentation.
| Product | Mindshare (%) |
|---|---|
| Cisco Identity Services Engine (ISE) | 18.5% |
| Aruba ClearPass | 17.8% |
| Fortinet FortiNAC | 11.5% |
| Other | 52.2% |
| Product | Mindshare (%) |
|---|---|
| OpenText Identity Governance | 1.2% |
| SailPoint Identity Security Cloud | 8.8% |
| Microsoft Entra ID | 5.0% |
| Other | 85.0% |
| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 32 |
| Large Enterprise | 91 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
Cisco Identity Services Engine offers robust authentication, posture profiling, guest and secure access, and dynamic policy management. Known for its seamless integration with Cisco tools and network access control features, it ensures secure device and user authentication across networks.
Cisco Identity Services Engine is renowned for its capabilities in managing authentication, guest access, and policy management through segmentation. Its TrustSec functionality, alongside RADIUS and TACACS+ support, provides enhanced security, further augmented by its ability to operate in diverse environments. Its scalability and integration with Cisco solutions aid in maintaining network visibility and access control. Challenges include the complexity of initial deployments, somewhat cumbersome documentation, and limited integration in multi-vendor environments. While encountering issues in stability and updates, the demand for better analytics and straightforward troubleshooting alongside cost-effective licensing is notable.
What are the key features of Cisco Identity Services Engine?Industries implement Cisco Identity Services Engine primarily for network access control, ensuring secure authentication and segmentation in both wired and wireless environments. Supporting policies like bring-your-own-device and compliance standards, ISE manages identity-based access control, especially beneficial for entities that require detailed user rights management and integration within enterprise networks.
OpenText Identity Governance empowers organizations with efficient access review processes and risk evaluation, making it essential for those seeking stability and scalability in managing permissions.
OpenText Identity Governance offers robust access review capabilities, enhanced by automated processes for access approval and risk evaluation. Its role mining and business role configuration ensure stability and scalability, supported by intuitive dashboards and detailed analytics. Dynamic grouping, life cycle management, and strong integration with identity management solutions enhance its functionality in large environments, where manual tasks pose challenges. However, it requires improvement in installation, setup, and interface flexibility, alongside better cloud deployment and application integration. More connectors, monitoring, and reporting features are needed, and technical support and stability should be addressed, especially its integration within the broader Micro Focus suite.
What are the most important features of OpenText Identity Governance?Banks and government institutions leverage OpenText Identity Governance for certifying access and controlling permissions, ensuring proper user account management. In Chile and Argentina, it supports permission management, account discovery, and access certification, aiding internal audits.
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