

Okta Platform and SAP Customer Identity and Access Management compete in the identity and access management sector. Okta seems to have the upper hand with flexible pricing strategies and rapid integration support, while SAP delivers advantages with its robust features that justify its higher cost.
Features: Okta Platform offers single sign-on, adaptive multi-factor authentication, and lifecycle management. SAP Customer Identity and Access Management provides advanced customer data insights, strong compliance capabilities, and a comprehensive feature set for complex organizational needs.
Ease of Deployment and Customer Service: Okta is known for faster deployment times and effective technical assistance across varied platforms. SAP requires more deployment time but offers a deeply integrated system and detailed customer support structures.
Pricing and ROI: Okta Platform offers competitive and scalable pricing, providing a favorable return on investment, ideal for small to medium businesses. SAP's initial costs are higher, but its enhanced functionalities and long-term value cater to enterprises needing comprehensive identity management.
| Product | Market Share (%) |
|---|---|
| Okta Workforce Identity | 13.3% |
| SAP Customer Identity and Access Management | 2.4% |
| Other | 84.3% |


| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 21 |
| Large Enterprise | 44 |
Okta Platform provides comprehensive identity and access management, featuring Active Directory Sync, user management, and app auto-provisioning. It ensures security through single sign-on and adaptive multi-factor authentication.
Okta Platform offers advanced integration capabilities, allowing seamless connection with in-house and cloud applications. Security features are robust, incorporating multi-factor authentication and SSO to prevent unauthorized access. Users benefit from its ease of use and the ability to integrate and manage numerous applications effectively. While generally praised, users note areas for improvement, such as high costs and complex setups. Better integrations with on-premises systems and third-party tools are desired along with enhanced error logging and reporting features.
What are Okta's key features?Companies across industries implement Okta to secure user authentication and streamline onboarding processes. It supports access management for both on-premises and cloud applications, synchronizing directories and facilitating SaaS services. Organizations benefit from reduced credential management complexity and improved IT infrastructure compliance.
Power relevant customer experiences based on first-party data. With SAP Customer Identity and Access Management solutions for B2C, you can build rich, centralized customer profiles and synchronize them with all your digital properties.
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