Try our new research platform with insights from 80,000+ expert users
SAP Customer Identity and Access Management Logo

SAP Customer Identity and Access Management Reviews

Vendor: SAP
4.3 out of 5
Leave a review

What is SAP Customer Identity and Access Management?

Power relevant customer experiences based on first-party data. With SAP Customer Identity and Access Management solutions for B2C, you can build rich, centralized customer profiles and synchronize them with all your digital properties.

Get the Customer Identity and Access Management (CIAM) Buyer's Guide and find out what your peers are saying about SAP Customer Identity and Access Management, Auth0, Microsoft Entra Verified ID and more!
SAP Customer Identity and Access Management is the #11 ranked solution in top Customer Identity and Access Management (CIAM) solutions. PeerSpot users give SAP Customer Identity and Access Management an average rating of 8.6 out of 10. SAP Customer Identity and Access Management is most commonly compared to Auth0: SAP Customer Identity and Access Management vs Auth0.
Buyer's Guide
Customer Identity and Access Management (CIAM)
August 2025
Get the category report
Helped 867,676 peers since 2012

SAP Customer Identity and Access Management mindshare

As of September 2025, the mindshare of SAP Customer Identity and Access Management in the Customer Identity and Access Management (CIAM) category stands at 2.1%, up from 1.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Market Share Distribution
ProductMarket Share (%)
SAP Customer Identity and Access Management2.1%
Auth019.8%
Ping Identity Platform11.9%
Other66.19999999999999%
Customer Identity and Access Management (CIAM)
 
 
Key learnings from peers

Valuable Features

  • "Seamless integration is the most valuable feature. There is a there is some functionality where you could go and be enabled and disable everything, you can do it with no time."
  • "The most valuable aspect of the product is the provisioning of a lot of SAP systems. It offers automated provisioning."

Room for Improvement

  • "Only component, I would think the database is inbuilt. So you could use only SAP provided the API to extract. And there is one channel I experienced during the data migration, which is which allow us to create the customer or delete the Customer. And it won't allow for any change. The data migration needs improvement."
  • "The automated provisioning only works well with the SAP products and there are some problems with the non-SAP products. Even if it is SAP, if it is a non-ABAP system, it is a little bit problematic."

Pricing

  • "The pricing of the solution is cheap."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Customer Identity and Access Management (CIAM) Buyer's Guide for additional reliable information.

Compare SAP Customer Identity and Access Management with alternative products

Go!

Learn more about SAP Customer Identity and Access Management

Related questions

  • 27
Looking for an Identity and Access Management product for an energy and utility organization
  • 6
What are some tips for effective identity and access management to prevent insider data breaches?
  • 63
Which is the best Privileged Account Management solution?
  • 51
What are your best practices for Identity and Access Management (IAM) in the Cloud?
  • 14
What access management tools would you recommend to help with GDPR compliance?
  • 19
How to convince a client that Identity and Access Management (IdAM) is essential for risk elimination?
  • 6
What advice do you have for an enterprise user on Password Day 2021?
  • 36
How is Zero Trust different from the Least Privileged model?
  • 170
What are the best practices to prevent a Brute Force attack via remote access?
  • 10
Microsoft accounts are going passwordless. What do you think?

Product Categories

Product Categories
Customer Identity and Access Management (CIAM)

Popular Comparisons

Popular Comparisons
Auth0 vs SAP Customer Identity and Access Management Logo
Auth0 vs SAP Customer Identity and Access Management
Microsoft Entra Verified ID vs SAP Customer Identity and Access Management Logo
Microsoft Entra Verified ID vs SAP Customer Identity and Access Management
Microsoft Entra External ID vs SAP Customer Identity and Access Management Logo
Microsoft Entra External ID vs SAP Customer Identity and Access Management
Okta Customer Identity vs SAP Customer Identity and Access Management Logo
Okta Customer Identity vs SAP Customer Identity and Access Management
Salesforce Identity vs SAP Customer Identity and Access Management Logo
Salesforce Identity vs SAP Customer Identity and Access Management
See all alternatives
 
SAP Customer Identity and Access Management Reviews Summary
Author infoRatingReview Summary
Founder & CEO at imfine.club4.5SAP Customer Identity and Access Management offers seamless integration, allowing quick enablement and disablement. However, data migration is limited, as only SAP's API can be used with restricted data modification options during migration, warranting improvement.
Sap Grc Security Architect at a tech services company with 201-500 employees4.0No summary available