We performed a comparison between Office 365 and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Adaptable solution with a good interface. It's easy to set up and easy to use."
"Reliable without any glitches."
"It's nice that it's an all-in-one solution and everything is all in one place."
"The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers."
"OneNote is the feature I use the most. We also frequently use the Power Apps features."
"The most innovative feature of Office 365 is the Power Apps, which allows us to automate literally everything that we want automated. For example, sending attachments to specific folders on SharePoint, adding people's SharePoint when certain apps are performed, or emailing certain people at certain instances, such as when you've done a follow-up with the CRM and you need a marketing email to be sent out at a particular point."
"I like all of the features."
"The integration with other applications is pretty good."
"The most valuable feature of Zoom is having the ability to be able to share your screen and chat whilst you're online."
"The Mozilla extension is useful to schedule meetings."
"The grid view option is great, as you get to see everyone who is in the video conference at the same time."
"Ability to record sessions."
"This video conferencing product is easy to use."
"Screen sharing is valuable. It is very easy to install, and there are 45 minutes free of charge."
"Zoom is easy to use."
"The most valuable feature is the remote desktop because sometimes we have to intervene and control the client's infrastructure."
"In terms of improvement, it should have tutorials when you first have the opportunity to use it, to be able to really learn it."
"Integration between Outlook calendar and Google Calendar would be a good improvement since many of our team use Android phones and personal Gmail accounts as their main calendar application."
"I would like to see the macro functionality in Excel made simpler."
"A need that a company like ours has is that we want to be able to have data flow into one tool, for example, for all the management of tasks through the company and workflow of who is doing what and so on. There are no real solutions for this at the moment in Office 365. It would be nice if they could implement this in the next release, so we can have one solution from one company giving us the whole data and flow of data into the company."
"Using Visual Basic, I have had a lot of trouble with relative paths when programming for Excel, and sometimes it is very difficult to debug programs."
"The online applications have limited functionality compared to the local applications."
"If two people update the same file, it causes issues."
"Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need."
"Zoom could improve by having more tools."
"There were times on the free version where I wasn't done the meeting and it just took me out. They need to give more time."
"The security needs to be improved."
"Making Zoom Phone available in all countries is recommended. It would have been good to connect with people outside using Zoom Phone."
"The cost should be cheaper."
"Recently, most of the people in my organization have not been able to dial in using the telephone number and have been required to join meetings using their devices."
"Excessive software updates can sometimes disrupt my experience."
"The only limitation in Zoom is related to the time limit for a call, which is about 40 minutes."
Office 365 is ranked 3rd in Content Collaboration Platforms with 54 reviews while Zoom is ranked 1st in Virtual Meetings with 200 reviews. Office 365 is rated 8.4, while Zoom is rated 8.4. The top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Office 365 is most compared with Amazon WorkDocs, Atlassian Confluence, Citrix ShareFile, Box and Tresorit, whereas Zoom is most compared with Webex, Skype for Business, TeamViewer, Cisco TelePresence and Adobe Connect. See our Office 365 vs. Zoom report.
We monitor all Content Collaboration Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
