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NTT-AT WinActor vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NTT-AT WinActor
Ranking in Robotic Process Automation (RPA)
39th
Average Rating
7.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Tungsten RPA
Ranking in Robotic Process Automation (RPA)
10th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Robotic Process Automation (RPA) category, the mindshare of NTT-AT WinActor is 0.8%, up from 0.3% compared to the previous year. The mindshare of Tungsten RPA is 2.0%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Tungsten RPA2.0%
NTT-AT WinActor0.8%
Other97.2%
Robotic Process Automation (RPA)
 

Featured Reviews

reviewer1170825 - PeerSpot reviewer
IT Planning Assistant Manager at a manufacturing company with 10,001+ employees
Frees up employee time but can't run when computer system is locked
Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks. It would be better if, when we have scheduled a scenario, it would log into the system automatically.
Mahmoud Alyabroudi - PeerSpot reviewer
Solutions Architect at DEWA
A n automation solution with OCR and scanner
Tungsten RPA features enhanced desktop automation capabilities, improved Active Directory integration, and upgraded recorder functionality. These updates will be available in the upcoming release. Firstly, The first level of support needs enhancement. When you open a ticket with Tungsten, they inquire about various aspects of the issue. The initial support level should involve conducting a Webex meeting to address and assess the reported issues within the environment directly. This would involve thoroughly checking the issues and logs, among other relevant factors. It may require a minor configuration adjustment that could be resolved promptly during the session. There are several challenges associated with Tungsten RPA. Firstly, there is often a perception issue among employees who may believe that RPA is intended to replace their jobs rather than enhance efficiency. This misconception can hinder the adoption of RPA solutions in the workplace, as employees may resist the implementation of automation technologies. Secondly, there have been challenges related to integrating Tungsten RPA with applications built on Java. Many issues have been addressed and resolved in V11.3, thus improving the compatibility of Tungsten RPA with Java-based applications and major challenges.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This software is very smart - it can decide from a picture if we like that condition, and then the robot will do that action."
"The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well."
"NTT-AT WinActor has allowed our employees to focus on other things rather than the repetitive tasks that can now be given to the robot."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"The product provides end-to-end solutions for different business problems."
"The solution is scalable."
"The drag and drop functionality is quite good."
"It is a stable product."
"If you don't have a computer science background, you can easily use Tungsten RPA because this is a low-code platform and it is easier than other RPA tools."
"The scalability of Kofax is very handy, because with a few clicks you can have your scalable environment up and ready and it is not so complex to configure the entire environment."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
 

Cons

"The OCR has issues recognizing handwritten data."
"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."
"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"The HR and IT areas of the product need to be improved."
"There have been a lot of issues we have had that have taken weeks, if not months to fix and the support is not satisfactory."
"The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any community for the developer side, which is a red flag for us and for customers."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
"The technical support must be improved."
"The process discovery could be a bit better."
"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."
 

Pricing and Cost Advice

"We pay yearly for the agent who runs the processes, plus an additional fee for maintenance costs."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
"Price is not a problem, because they are a competitor and we have a special rate."
"The cost depends on the number of licenses and the number of RPAs."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"The solution’s license is not expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Performing Arts
8%
Construction Company
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Kofax RPA?
I am not a user of Tungsten RPA; I sell this product for our company.
What needs improvement with Kofax RPA?
The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any community for the developer side, which is a red flag for us and for customers.
What is your primary use case for Kofax RPA?
Tungsten RPA reduces manual work, especially in financial services and HR solutions.
 

Also Known As

NTT WinActor, WinActor, NTT-AT Robotic Process Automation Software, NTT-AT RPA
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

Exeo Tech Corporation
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about NTT-AT WinActor vs. Tungsten RPA and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.