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Norton Small Business vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
9.3
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
Sentiment score
8.4
Symantec Endpoint Security's customer service is praised for responsiveness but can have delays; ratings range from 6 to 9.
 

Room For Improvement

Sentiment score
4.6
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
Sentiment score
4.7
Symantec Endpoint Security needs better efficiency, user experience, integration, and simpler deployment, with improved reporting and reduced false positives.
Device management is not very good and I am not enabling it in my organization due to security reasons.
 

Scalability Issues

Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
Sentiment score
7.6
Symantec Endpoint Security is praised for scalability and adaptability, though integration, upgrading, and licensing challenges exist for some users.
 

Setup Cost

Sentiment score
6.8
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
Sentiment score
6.5
Symantec Endpoint Security is valued for features but considered costly by some, with flexible licensing and discounts available.
The pricing is very low compared to other companies like SentinelOne and others.
 

Stability Issues

Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
Sentiment score
8.3
Symantec Endpoint Security is stable and reliable, despite some resource concerns and issues in specific environments or newer versions.
 

Valuable Features

Sentiment score
8.4
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
Sentiment score
8.6
Symantec Endpoint Security offers comprehensive protection with multi-platform support, centralized management, and excellent technical support, enhancing user experience.
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
 

Categories and Ranking

Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
Cloud Backup (14th), SSL VPN (6th)
Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
11th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
141
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Norton Small Business is 2.2%, up from 0.2% compared to the previous year. The mindshare of Symantec Endpoint Security is 4.2%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Balaguru Paramasivan - PeerSpot reviewer
The initial setup phase is very easy and user-friendly
I had tried Kaspersky a long time ago. I think it is available only in India. I don't know for sure. I have used that one for a couple of years, but I didn't like it, and that is the only reason I went back to Norton. Kaspersky was not safeguarding me in all aspects. I had seen some loopholes in the tool, so that is the only reason I went for Norton. The only thing I like about Kaspersky is that it supports the mobile version.
PedroSoares - PeerSpot reviewer
Helps us block ports, like TCP and UDP, and we don't need to use Active Directory GPOs to block anything
One suggestion I have for both regular and mobile would be to collect all the information about installed software, such as versions, and give that information to the manager to help with software management. That would be a huge advantage for everyone who administers these tools. For example, EDR gives me some applications with a version linked to a CVE or a MITRE attack. That's really interesting, But we don't know about other software that is installed and that means we need to install and use other software on the workstation to collect that information. If Symantec could do that, it would help managers improve their security, as they would know all the software installed on each device. Because Symantec is already installed on a workstation, it would not be difficult for the agent to collect information about the software installed. It wouldn't need to do anything other than collect and share the information. That would be a huge advantage for the administrator. The more information we have about a device, the more secure we can make it. For example, there are types of software that can open a port that an attacker can use. If we know that such software is installed, we could just act before something happens. If Symantec could collect that software information, it would be amazing.
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Computer Software Company
10%
Government
9%
Educational Organization
7%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

No data available
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Information Not Available
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Find out what your peers are saying about Norton Small Business vs. Symantec Endpoint Security and other solutions. Updated: December 2024.
823,606 professionals have used our research since 2012.