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Bitdefender Total Security vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Businesses achieve 80% ROI with Bitdefender Total Security, benefiting from cost-effective protection and 20% time savings over three years.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
 

Customer Service

Sentiment score
8.3
Bitdefender Total Security offers extensive support with responsive service, though faster response times and clearer communication are desired.
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
The technical support is good, with a rating of eight out of ten.
 

Scalability Issues

Sentiment score
8.4
Bitdefender Total Security scales well for small businesses, praised for efficiency, easy device addition, and robust protection.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
The scalability of Bitdefender Total Security is impressive, and I would rate it a nine out of ten due to its strong capabilities.
 

Stability Issues

Sentiment score
8.6
Bitdefender Total Security is praised for its stability and reliability, with users experiencing smooth updates and no major issues.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
The stability of Bitdefender Total Security is high, and I would rate it at nine out of ten.
 

Room For Improvement

Bitdefender Total Security needs enhancements in stability, resource usage, ransomware flexibility, and better online privacy, support, and VPN options.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
There is a commercial aspect where having an unlimited VPN would enhance the product.
 

Setup Cost

Bitdefender Total Security offers value with moderate pricing, strong features, and flexible license options, despite mixed affordability opinions.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
The pricing is considered to be a good value for money.
 

Valuable Features

Bitdefender Total Security offers comprehensive protection and enhancement features, including a VPN, password manager, and centralized management console.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
It also offers robust protection against next-generation threats like ransomware and phishing.
 

Categories and Ranking

Bitdefender Total Security
Ranking in Endpoint Protection Platform (EPP)
11th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
16th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
11
Ranking in other categories
Cloud Backup (12th), SSL VPN (6th)
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender Total Security is 3.0%, up from 1.0% compared to the previous year. The mindshare of Norton Small Business is 2.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Arvin Nuhandya - PeerSpot reviewer
User-friendly and best suitable for small to medium businesses
Setting up Bitdefender is easy if there is no existing endpoint protection. If there is, it gets a bit more complicated. You will need to remove any current security software on your computer or endpoint before installing Bitdefender to avoid conflicts. Deployment involved registering online and, during the process, we encountered minimal issues. Any problems were quickly resolved by referring to the well-defined website resources. The deployment team consisted of just one or two people, given that we are an SMB company. The entire deployment took approximately two hours. Maintaining Bitdefender is easy, especially with the cloud-based version. However, in an on-premise setup using the call function, it might involve moving from PC to PC for upkeep.
LAWAL YUSUF - PeerSpot reviewer
Helps with password management and has good technical support services
We use the product as a firewall for threat protection, VPN security, password management, identity protection, cloud backup, and device optimization The product’s valuable feature is the availability of support services 24/7. In case of any issues, we can easily contact customer service. They…
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856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
17%
Government
6%
Healthcare Company
6%
Comms Service Provider
11%
Computer Software Company
11%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender Total Security?
I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background.
What needs improvement with Bitdefender Total Security?
The location-tracking feature for finding phones could be improved, as well as the remote wipe functionality. There is a commercial aspect where having an unlimited VPN would enhance the product, a...
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Overview

Find out what your peers are saying about Bitdefender Total Security vs. Norton Small Business and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.