NinjaOne vs TruView comparison

NinjaOne and NETSCOUT are both solutions in the Network Monitoring Software category. NinjaOne is ranked #10 with an average rating of 8.6, while NETSCOUT is ranked #78. NinjaOne holds a 1.1% mindshare in NMS, compared to NETSCOUT’s 0.5% mindshare. Additionally, 95% of NinjaOne users are willing to recommend the solution, compared to 100% of NETSCOUT users who would recommend it.

NinjaOne

Read 25 NinjaOne reviews

14,156 Views
3,397 Comparison Views

95% willing to recommend

TruView

Read 17 TruView reviews

2,194 Views
2,084 Comparison Views

100% willing to recommend

NinjaOne

TruView

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

TruView and NinjaOne compete in IT management, with NinjaOne having the advantage due to its extensive features that justify its higher price point.

Features: TruView provides real-time monitoring, comprehensive analytics, and support for detailed visibility needs. NinjaOne offers automation, integration flexibility, and diverse functionality support.

Room for Improvement: TruView could enhance automation capabilities, improve integration flexibility, and expand feature diversity. NinjaOne could benefit from faster deployment processes, reducing initial costs, and simplifying feature access for users.

Ease of Deployment and Customer Service: TruView is known for straightforward deployment, making setup easy for companies. NinjaOne offers comprehensive customer service, which enhances operational efficiency despite a longer deployment time.

Pricing and ROI: TruView is valued for its lower initial setup cost, providing good ROI for budget-conscious businesses. NinjaOne, with a higher initial cost, aims for long-term ROI due to its feature-rich solutions, targeting buyers focused on long-term investments.

To learn more, read our detailed NinjaOne vs. TruView Report (Updated: June 2026).

Buyer's Guide

NinjaOne vs. TruView

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NinjaOne

Ranking in Network Monitoring Software

10th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Help Desk Software (8th), Server Monitoring (2nd), IT Service Management (ITSM) (7th), Remote Access (8th), Vulnerability Management (18th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (6th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th)

TruView

Ranking in Network Monitoring Software

78th

Average Rating

9.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of NinjaOne is 1.1%, up from 0.7% compared to the previous year. The mindshare of TruView is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
NinjaOne	1.1%
TruView	0.5%
Other	98.4%

Network Monitoring Software

Featured Reviews

Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

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Zotex

Network Engineer at a comms service provider with 1,001-5,000 employees

Monitors traffic, analyzes flows, tracks packets, and measures bandwidth across our network

We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."

"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."

"If you are new to the MSP space and need an easy-to-set-up that can grow with your business and licensing, NinjaOne is an excellent option."

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."

"The tool's most valuable feature is third-party application updates."

"NinjaOne saves me time and improves my troubleshooting process by providing information automatically so I don't have to search for it."

"The best features NinjaOne offers are that I can see every device across the network regardless of location, and it is fantastic at being able to really control everything we have."

"Good at managing updates and for remote support."

More NinjaOne pros

"Visual TruView helped our network team respond to potential issues before they became larger ones."

"It gives us the ability to determine the root of a problem or a network, whether it's on the network side, the database, application server, or server infrastructure."

"We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights."

"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."

"TruView takes only minutes to install."

Cons

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."

"Customer support is active and proactive, but not reachable 24/7, which is an issue."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

"I would like to see more scripts for PowerShell commands."

"NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity."

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

More NinjaOne cons

"I can't give them quite a 10, because from time to time, I'll work with the folks who, not that they're not good, but there are some who are just phenomenal."

"One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible."

"Whilst Citrix could be handled better like their nGenius product line (which does an excellent job) it copes with the centralised type of deployment TruView covers."

"We have faced delays in data retrieval and the lack of support due to the product being out of service."

Pricing and Cost Advice

"We currently pay $1.20 per device on a monthly basis."

"NinjaRMM uses a subscription model."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"Its pricing is great."

"The pricing is reasonable and cheaper than ConnectWise."

"We got a pretty good deal. It was fairly affordable."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

More NinjaOne pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Comms Service Provider

Computer Software Company

Manufacturing Company

Financial Services Firm

Comms Service Provider

19%

Construction Company

17%

Transportation Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	6
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.

See all answers

What needs improvement with NinjaOne?

To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.

See all answers

What is your primary use case for NinjaOne?

My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...

See all answers

What needs improvement with TruView?

We have faced delays in data retrieval and the lack of support due to the product being out of service.

See all answers

What is your primary use case for TruView?

We use TruView to monitor traffic, analyze flows, track packets, and measure bandwidth across our network. This helps us gain insights into our network's performance, detect any anomalies or attack...

See all answers

What advice do you have for others considering TruView?

Overall, I would rate TruView a nine out of ten. I would recommend it for mid-sized organizations, particularly those with fewer than two thousand people, as it offers flexible licensing without de...

See all answers

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Product Reports

Buyer's Guide

NinjaOne

June 2026

Download NinjaOne product report

Buyer's Guide

TruView

June 2026

Download TruView product report

Overview

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

TruView streamlines data analytics by offering comprehensive features that empower users to efficiently manage and interpret large datasets. It is designed for those who seek precision and depth in their analytics tools.

TruView is a versatile analytics tool tailored for expert users who require detailed insights and powerful data processing capabilities. It is crafted to accommodate extensive data volumes, offering flexible integration options and customizable analytics for precise decision-making. TruView is recognized for its speed and accuracy, supporting users in achieving data-driven insights efficiently.

What are the valuable features of TruView?

Advanced Data Processing: Efficiently handles large datasets without compromising speed.
Customizable Dashboards: Tailors visualizations to meet specific analytical needs.
Seamless Integration: Connects easily with existing data systems for smoother transitions.
Real-time Analytics: Provides up-to-date insights for prompt decision-making.
Comprehensive Reporting: Generates detailed reports for effective data interpretation.

What benefits should users consider in reviews?

Cost Efficiency: Beneficial return on investment through efficient data management.
User Satisfaction: High ratings for reliability and precision from expert users.
Scalability: Adapts to growing data needs without performance loss.
Improved Decision Making: Facilitates timely and informed business decisions.
Time-Saving: Reduces time spent on data analysis with streamlined processes.

TruView's implementation varies across industries such as finance, healthcare, and retail, where it provides tailored solutions to meet sector-specific demands. In finance, it enhances risk assessment and investment strategies. Healthcare facilities leverage it for patient data analytics, while retailers use it to understand consumer behavior and optimize inventory management.

NETSCOUT

Sample Customers

Status Pros, Mitchell and Company

FloraHolland, Miami-Dade Public Library System, Southeastern Freight Lines, Valdosta State University, Everett Clinic, Bioreference, Key Information Systems, ACER, Odeabank A.S.

Buyer's Guide

NinjaOne vs. TruView

June 2026

Free Report: NinjaOne vs. TruView

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