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NinjaOne vs Sweet Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Qualys TotalCloud boosts efficiency, reduces manual effort, decreases risk, and offers significant cost savings with a notable ROI.
Sentiment score
6.7
Organizations save costs and time with NinjaOne, improving productivity and efficiency with ROI typically in six months.
Sentiment score
6.1
Sweet Security boosts incident response and reduces alert fatigue with improved visibility, prioritizing threats for informed tool investments.
It has saved about 90% of our time.
Senior Consultant at a consultancy with 10,001+ employees
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
Security Manager at a consultancy with 10,001+ employees
CallStream helps us integrate and automate tasks.
Senior Security Consultant at CyberNxt Solutions LLP
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Owner at AvalisNT AG
Time-wise, it is probably saving the service desk a day a week.
Head of Technology Operations at Codi Group
We saved money because we were able to consolidate three different tools into one.
IT Director at a financial services firm with 10,001+ employees
The ROI is that we are not waiting for a breach but being proactive rather than reactive.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
 

Customer Service

Sentiment score
7.4
Qualys TotalCloud support is praised for efficiency and staff knowledge but criticized for delays and inconsistent quality.
Sentiment score
7.2
NinjaOne offers effective customer service with some response time issues, achieving high ratings despite limited 24/7 availability.
Sentiment score
9.0
Sweet Security provides exceptional customer service and technical support, with quick issue resolution and strong customer relationships.
They are helpful, respond to my queries, and can answer any question.
Developer at a consultancy with 10,001+ employees
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Service Manager, Security Operations at CDA IT SOLUTIONS
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
Works at a consultancy with 10,001+ employees
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
Cloud Consultant at i-Community AG
The customer support at NinjaOne is excellent, rated ten out of ten.
Owner at AvalisNT AG
Customer support from NinjaOne is excellent.
Assistant Vice President, Tech Solutions at LPL Financials
They are there immediately, providing us with the best technical people, solving any issue we had.
Director of Security Operations at a tech vendor with 501-1,000 employees
They gave me a trial period, did multiple follow-ups, and were reviewing themselves the findings to actually understand how their product is performing.
Infrastructure & Dev Ops Lead at Babylon Labs
I would rate customer support a nine out of ten because they maintain a competitive price, offer trial periods, provide follow-up, are very responsive, and are effectively hands-on in assisting and offering prompt service and support.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
 

Scalability Issues

Sentiment score
7.8
Qualys TotalCloud excels in scalability, efficiently supporting diverse environments and business sizes, though it may require skilled management.
Sentiment score
8.2
NinjaOne is scalable and flexible, suitable for various enterprise sizes, praised for adaptability despite cost concerns for smaller setups.
Sentiment score
7.3
Sweet Security scales well for small to medium businesses but faces mixed reviews for large enterprise scalability and performance.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
CIO at a venture capital & private equity firm with 11-50 employees
Our organization currently uses it to manage over 1200 web applications.
Analyst, Information Security at Infosys
It is absolutely scalable, and I would rate its scalability as nine out of ten.
retired at a consultancy with 10,001+ employees
I would rate the scalability of NinjaOne as ten out of ten.
CEO AND CTO at DeserveIT
We easily install the agent on new servers and can create scripts to automate agent installation.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.
Head of Technology Operations at Codi Group
We don't need to scale it since it's all SaaS.
Cloud and compute team leader at a manufacturing company with 1,001-5,000 employees
We are a robust enterprise with thousands of assets in the cloud or tens of thousands.
Director of Security Operations at a tech vendor with 501-1,000 employees
The user interface that I see doesn't make me very confident that I will be able to extract information in case I had hundreds or thousands of Kubernetes clusters or hundreds or thousands of hosts.
Infrastructure & Dev Ops Lead at Babylon Labs
 

Stability Issues

Sentiment score
8.3
Qualys TotalCloud is highly stable with reliable support, 99.9% uptime, minimal bugs, and effective maintenance communication.
Sentiment score
8.2
NinjaOne is highly stable, with frequent updates and minor issues, resulting in minimal reliability concerns and user satisfaction.
Sentiment score
8.5
Sweet Security is highly stable, with users rating it 9-10/10 for reliability and quick issue resolution.
Overall, the support provided has been excellent.
Analyst, Information Security at Infosys
It is a stable solution, which is why we chose it.
CIO at a venture capital & private equity firm with 11-50 employees
Continuous monitoring is crucial to ensure system stability and avoid vulnerabilities or threats.
Developer at a consultancy with 10,001+ employees
I would rate the stability a ten out of ten.
Owner at AvalisNT AG
In the two years I have used it, I have never experienced any downtime or reliability issues.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne is extremely stable.
IT Director at a financial services firm with 10,001+ employees
I would rate the stability of Sweet Security a ten out of ten.
Works at a tech services company with 201-500 employees
We have never had any issues with stability.
Director of Security Operations at a tech vendor with 501-1,000 employees
Sweet Security is stable, as I find that user experience does not tend to reveal many production problems, and when they do occur, they are resolved quickly.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
 

Room For Improvement

Users suggest enhancing Qualys TotalCloud with clearer reports, better integration, intuitive UI, AI risk assessments, and improved documentation.
Users desire better software integration, advanced features, improved affordability, and enhanced Linux/macOS support for NinjaOne.
Sweet Security needs improved integration, UI, and automation, with concerns over complexity, customization, and market position risks.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Analyst, Information Security at Infosys
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Project Lead at Persistent Systems
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
Senior Information Security Engineer at a consultancy with 10,001+ employees
Security and reporting, including business intelligence tools, are adequate.
Cloud Consultant at i-Community AG
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
DevOps Engineer at a tech services company with 201-500 employees
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
Assistant Vice President, Tech Solutions at LPL Financials
The next great thing that Sweet Security can do is to turn toward IAC, how it is handled and enforced, to tackle potential breaches of policy before they really happen.
Director of Security Operations at a tech vendor with 501-1,000 employees
Maybe they can just show the actual signal and not show that there is a lot of vulnerabilities, but indicate which are important.
Infrastructure & Dev Ops Lead at Babylon Labs
The main areas for improvement are related to how Sweet Security needs to be customized.
Works at a tech services company with 201-500 employees
 

Setup Cost

Qualys TotalCloud's pricing is high yet justified by comprehensive features and flexibility, benefiting larger enterprises seeking robust security.
Enterprise users find NinjaOne competitively priced, offering cost-effective value with bundled tools, though expenses vary by features and scale.
Sweet Security offers cost-effective pricing with fair value, integration benefits, and excellent support, ideal for enterprise-level businesses.
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Senior Manager at a financial services firm with 10,001+ employees
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
IT Manager at a consultancy with 10,001+ employees
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
Vice President at Inspira Enterprise
The pricing for NinjaOne is appropriate for small companies.
Cloud Consultant at i-Community AG
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
Owner at AvalisNT AG
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
IT Support at Team Trinet
They're not cheap, but they're not as expensive compared to other companies.
Works at a tech services company with 201-500 employees
Sweet Security contains very similar features at a much better pricing.
Infrastructure & Dev Ops Lead at Babylon Labs
Sweet Security's pricing is quite fair and cost-effective by many users.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
 

Valuable Features

Qualys TotalCloud offers comprehensive vulnerability detection, cloud security management, and automation with insightful dashboards for efficient threat management.
NinjaOne streamlines IT management with remote monitoring, automation, and security features, ideal for efficient, cost-effective infrastructure management.
Sweet Security offers deep runtime visibility, unifying security with real-time insights, threat detection, and customizable dashboards for APIs.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
Works at a consultancy with 10,001+ employees
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
Developer at a consultancy with 10,001+ employees
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
Senior Consultant at a consultancy with 10,001+ employees
The software's automation tools have solved critical deployment problems for small businesses.
Cloud Consultant at i-Community AG
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Owner at AvalisNT AG
Every month, every quarter, I see new features, and it is always evolving.
CEO AND CTO at DeserveIT
Sweet Security's reporting tools enhance our insights into potential vulnerabilities and threats as they serve as our eyes and ears inside AWS, telling us what we are doing wrong so we can fix it.
Cloud and compute team leader at a manufacturing company with 1,001-5,000 employees
Sweet Security enabled teams to see each detection of activity upon every request made from the application level towards the infrastructure, making it much easier and reducing the time for an analyst to understand what is really happening.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
I really love the feature within Sweet Security platform that allows you to visualize the specific packages or functions that are being loaded to the memory and are actually being executed by the operational system.
Director of Security Operations at a tech vendor with 501-1,000 employees
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
11th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Container Security (11th), Cloud Workload Protection Platforms (CWPP) (7th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (1st), Cloud-Native Application Protection Platforms (CNAPP) (6th)
NinjaOne
Ranking in Vulnerability Management
18th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (8th), Network Monitoring Software (10th), Server Monitoring (2nd), IT Service Management (ITSM) (7th), Remote Access (8th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (6th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th)
Sweet Security
Ranking in Vulnerability Management
33rd
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
Cloud Workload Protection Platforms (CWPP) (14th), Cloud Security Posture Management (CSPM) (19th), Cloud-Native Application Protection Platforms (CNAPP) (14th), Identity Threat Detection and Response (ITDR) (8th), Cloud Detection and Response (CDR) (4th)
 

Mindshare comparison

As of July 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.1%, up from 1.0% compared to the previous year. The mindshare of NinjaOne is 1.0%, up from 0.7% compared to the previous year. The mindshare of Sweet Security is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.1%
NinjaOne1.0%
Sweet Security0.7%
Other97.2%
Vulnerability Management
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Runtime-first security has transformed real-time threat detection and reduced alert fatigue
Sweet Security can be improved in terms of product maturity and ecosystem. It has a smaller market presence, so we do not have as many large enterprise deployments. Sweet Security is less mature than competitors such as Wiz or Palo Alto Networks. Some competitors provide better integrations and workflow tooling. Additionally, as a new vendor, there is a new market perception and higher perceived risk, which relates to trust of the product. Some competitors are seen as safer and more established choices. Since Sweet Security operates in the production live environment, there have been a couple of problems reported where issues occurred in production environments. However, these have been resolved within about an hour or two. Having that risk is always going to be a negative. As a cloud-native platform solution, Sweet Security is really good overall. There are only a couple of areas for improvement, such as not being fully 100% production safe, and the reality that its competitors are global, well-known companies such as Palo Alto and Wiz.
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
14%
Construction Company
8%
Comms Service Provider
7%
Comms Service Provider
9%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
8%
Wellness & Fitness Company
10%
Healthcare Company
9%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise29
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
Areas that need improvement in every solution include the remediation part. The remediation steps should be simple en...
What is your primary use case for Qualys TotalCloud?
Our use case involves the assets that we have under cloud, the assets exposed to the internet, and the internal appli...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across...
What is your experience regarding pricing and costs for Sweet Security?
My experience with pricing, setup cost, and licensing has been that Sweet Security's pricing is quite fair and cost-e...
What needs improvement with Sweet Security?
Sweet Security can be improved in terms of product maturity and ecosystem. It has a smaller market presence, so we do...
What is your primary use case for Sweet Security?
My main use case for Sweet Security as a distributor is to distribute to our partners within the UK channel, and they...
 

Also Known As

Qualys TotalCloud with FlexScan
No data available
No data available
 

Overview

 

Sample Customers

Information Not Available
Status Pros, Mitchell and Company
Information Not Available
Find out what your peers are saying about NinjaOne vs. Sweet Security and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.