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NICE Robotic Automation vs WinAutomation by Softomotive comparison

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NICE Robotic Automation vs. WinAutomation by Softomotive
July 2022
Find out what your peers are saying about NICE Robotic Automation vs. WinAutomation by Softomotive and other solutions. Updated: July 2022.
620,987 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is stable, we have not had any glitches or problems.""It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks.""A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending.""WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore.""The cognitive features of this solution are good.""We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents.""It's a pretty robust product.""It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."

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"Provides good automation features.""It is a kind of desktop automation. Its licensing model is a little bit different. It tends to be individual automation specific to a role. It excels at that.""It is easy to deploy. To do the automation in NICE, you really need to use your programming expertise. There are no inbuilt features in it, and you have to create all the required features, which can be very interesting for a programmer."

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"The best feature is that it doesn't require any other connectivity.""I find WinAutomation's linear approach to the code and function calling valuable.""The technical support is good."

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Cons
"We are having some database issues, but we are addressing them.""I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not.""We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production.""This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs.""There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk.""One thing we didn't like was their OCR solution. We felt it's somewhat inefficient.""So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability.""There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."

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"Its connectivity with other applications should be improved. In the version that I was using, it would just stop interacting with the other application. Its graphical interface should also be improved. It should have a user-friendly interface. Sometimes, people find it very difficult to understand. One of the obstacles that I faced while programming was that if I needed any kind of help, there wasn't much content on the internet. It can be very difficult to find a solution for a particular issue.""The solution is not as intuitive as it could be and integrating took a lot of time.""We haven't found it to be as powerful as some of the other platforms. From a true RPA perspective, it is pretty far behind some of the other solutions. It has emerged as a more desktop automation kind of tool, but it lacks a lot of enterprise features. It is not really a true RPA because of its licensing, which is kind of user-initiated. It would be nice it can be deployed at a more enterprise licensing model versus a user-based model. It didn't have autonomous automation so far, and they have just released this feature. They have kind of hodgepodged a bunch of products together to get there, but it is not as seamless as other solutions."

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"WinAutomation is scalable to a certain extent. I would rate it seven for the scalability, which could be better. Softomotive is better scalable than WinAutomation in this regard.""It should work better for Angular websites, as it has a lot of problems.""There is a limitation in setting up loops, where it does not support multiple conditions."

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Pricing and Cost Advice
  • "I can't speak to pricing. It's a contract signed by upper management."
  • "We are on an annual contract to use the solution."
  • "My client is using RPA Express, which is available for them to use free of charge."
  • "One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."
  • "The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."
  • "As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."
  • "We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."
  • "The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."
  • More WorkFusion Pricing and Cost Advice →

  • "As per my understanding, UiPath has a much lesser cost than NICE, but I am not sure."
  • More NICE Robotic Automation Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The cognitive features of this solution are good.
    Top Answer:The solution is not user-friendly, this is something they should improve.
    Top Answer:It is easy to deploy. To do the automation in NICE, you really need to use your programming expertise. There are no… more »
    Top Answer:As per my understanding, UiPath has a much lesser cost than NICE, but I am not sure.
    Top Answer:Its connectivity with other applications should be improved. In the version that I was using, it would just stop… more »
    Top Answer:ProcessRobot (Softomotive) and WDG were very promising. They were adding niche features such as chatbots with IVR… more »
    Top Answer:Hey! That's a great question to ask. While I'm biased and use Kryon for RPA, I do have a colleague who has worked with… more »
    Top Answer:I find WinAutomation's linear approach to the code and function calling valuable.
    Comparisons
    Also Known As
    Softomotive WinAutomation, WinAutomation
    Learn More
    Overview

    WorkFusion is the leading provider of Intelligent Automation solutions for Fortune 500 enterprises, banks, insurance, and financial services companies. Our AI-enabled Digital Workers augment traditional teams by performing highly skilled and decision-centric work in operations areas including customer service and onboarding, account opening and identify verification, anti–money laundering programs, and other document-intensive compliance activities. The WorkFusion Digital Workforce continually learns on the job through regular “human-in-the-loop” interactions with co-workers. Further, the WorkFusion Network, a powerful AI cloud nexus, provides shared insights, new skills, and knowledge crowdsourced from the ongoing experience of workers in multiple environments. Teams can hire our pre-configured and customizable Digital Workers or choose to build their own using the company’s AI toolsets. WorkFusion enables enterprises to increase workforce capacity, enhance customer satisfaction and ensure ongoing compliance.

    NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.

    WinAutomation provided by Softomotive is the world’s best desktop automation tool and provides a powerful, robust and easy to use Windows-based platform for building software robots.

    WinAutomation brings the benefits of Robotic Process Automation to your desktop. It offers the most powerful, robust and easy to use Windows-based software that allows you to automate routine and repetitive tasks. WinAutomation helps you reduce costs and improve the overall speed and accuracy of business processes.

    WinAutomation can automate ANY windows-based task you can imagine

    Augment your own work by automating time consuming, repetitive tasks and free up valuable time for more value-added activities. WinAutomation can automate simple administrative tasks, involving simple data transfer between systems, to complex business processes and workflows. Interact with any Desktop or Web Applications, send e-mails, work with all kinds of documents and folders, search for images on the screen, work with FTPs, databases, MSOffice products and much-much more.

    Offer
    Learn more about WorkFusion
    Learn more about NICE Robotic Automation
    Learn more about WinAutomation by Softomotive
    Sample Customers
    Deutsche Bank, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial
    HelpLine, Telefonica Spain, Banca Popolare Di Sondrio
    xerox, harris&ford, JDM Wealth Management, Fetter Group
    Top Industries
    REVIEWERS
    Financial Services Firm50%
    Computer Software Company22%
    Manufacturing Company6%
    Recreational Facilities/Services Company6%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider17%
    Financial Services Firm12%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Computer Software Company32%
    Comms Service Provider15%
    Financial Services Firm8%
    Retailer6%
    VISITORS READING REVIEWS
    Comms Service Provider25%
    Computer Software Company23%
    Financial Services Firm7%
    Government5%
    Company Size
    REVIEWERS
    Small Business33%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise12%
    Large Enterprise73%
    REVIEWERS
    Small Business60%
    Midsize Enterprise10%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise19%
    Large Enterprise60%
    Buyer's Guide
    NICE Robotic Automation vs. WinAutomation by Softomotive
    July 2022
    Find out what your peers are saying about NICE Robotic Automation vs. WinAutomation by Softomotive and other solutions. Updated: July 2022.
    620,987 professionals have used our research since 2012.

    NICE Robotic Automation is ranked 26th in Robotic Process Automation (RPA) with 3 reviews while WinAutomation by Softomotive is ranked 24th in Robotic Process Automation (RPA) with 3 reviews. NICE Robotic Automation is rated 6.4, while WinAutomation by Softomotive is rated 6.6. The top reviewer of NICE Robotic Automation writes "Easy to deploy and lets you create all required features, but needs better GUI, better connectivity, and more online information". On the other hand, the top reviewer of WinAutomation by Softomotive writes "Cost-effective with good support, but lacks the support to include coding". NICE Robotic Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Kofax RPA and Kryon RPA, whereas WinAutomation by Softomotive is most compared with Microsoft Power Automate, UiPath, ProcessRobot by Softomotive, Automation Anywhere (AA) and VisualCron. See our NICE Robotic Automation vs. WinAutomation by Softomotive report.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.