New Relic vs Veritas NetBackup IT Analytics comparison

New Relic and Veritas are both solutions in the IT Operations Analytics category. New Relic is ranked #3 with an average rating of 8.2, while Veritas is ranked #7 with an average rating of 8.0. New Relic holds a 8.1% mindshare in IOA, compared to Veritas’s 2.8% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of Veritas users who would recommend it.

New Relic

Read 175 New Relic reviews

20,904 Views
2,090 Comparison Views

94% willing to recommend

Veritas NetBackup IT Analytics

Read 7 Veritas NetBackup IT Analytics reviews

833 Views
833 Comparison Views

100% willing to recommend

New Relic

Veritas NetBackup IT Analytics

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between New Relic and Veritas NetBackup IT Analytics based on real PeerSpot user reviews.

Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed New Relic vs. Veritas NetBackup IT Analytics Report (Updated: June 2026).

Buyer's Guide

New Relic vs. Veritas NetBackup IT Analytics

June 2026

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Helped 902,456 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in IT Operations Analytics

3rd

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

175

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)

Veritas NetBackup IT Analytics

Ranking in IT Operations Analytics

7th

Average Rating

8.0

Reviews Sentiment

4.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2026, in the IT Operations Analytics category, the mindshare of New Relic is 8.1%, down from 16.7% compared to the previous year. The mindshare of Veritas NetBackup IT Analytics is 2.8%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Operations Analytics Mindshare Distribution
Product	Mindshare (%)
New Relic	8.1%
Veritas NetBackup IT Analytics	2.8%
Other	89.1%

IT Operations Analytics

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Piyush Khandelwal

Senior Consultant at a financial services firm with 10,001+ employees

Comprehensive visibility satisfies needs but instant recovery is essential

I would recommend that they implement instant mass recovery because in Veritas NetBackup IT Analytics, it takes a very long time. During the last issue that occurred due to the counter-strike, we needed recovery instantly for a large number of machines, more than a thousand machines, and Cohesity was the best solution for us. Management gained more confidence that in the future, we will go with Cohesity instead of Veritas NetBackup IT Analytics. I would still recommend Veritas NetBackup IT Analytics to others. They should implement new features which other competitors are offering to customers.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have had a good experience with it so far and I would recommend the solution to other organizations."

"New Relic helps us to improve our team quality and to get our projects done with best practices."

"We detect issues using dashboards that we built on New Relic."

"Both developers and operations people can look at the same data, and that’s a great benefit."

"It's industry-leading, the most responsive full suite of tools that I’ve used."

"The service map feature is very useful."

"Without APM, you can guess where the problem is, but with APM, you can actually see where it is, which is nice to know."

"The thing that's nice about New Relic is it doesn't try and do everything, it does what it does."

More New Relic pros

"It's helpful because I can have full visibility of my IT environment."

"The scalability is great. It is one of the best advantages that I find important."

"My experience with the technical support by Veritas is pretty good."

"The deduplication engine compared to Azure backups is a cost-efficient feature regarding storage."

"The most valuable aspects of Veritas NetBackup IT Analytics are its reporting capabilities and the ability to integrate with third-party tools, such as an ITSM system, for automated checks on live backup statuses."

"The valuable features include getting an overview of the backup status and gaining an understanding of my backup environment."

"Veritas NetBackup IT Analytics is technically much simpler than many backups, which provides a competitive advantage."

"The most valuable feature of the product is the insight it provides on the console."

Cons

"Stack traces don’t go far enough. They get to a point, indicate a question mark, and then stop."

"There are certain scenarios where I feel additional functionalities could enhance New Relic, such as gaining more data about calls."

"Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly."

"A lot of the features for application monitoring and uptime, and alerts for alerting the appropriate people when something goes wrong are not quite there yet."

"For some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long."

"If we can find a way to communicate the need to use it, we use it, but we want a way to hand it off to our clients easily."

"It is a serious tool and requires a lot of time invested in order to understand how it works."

"Sometimes we've noticed agents fail to report/respond."

More New Relic cons

"During the last issue that occurred due to the counter-strike, we needed recovery instantly for a large number of machines, more than a thousand machines, and Cohesity was the best solution for us."

"The process should be made easier. It is very complicated, and there is more with NetBackup; it is very difficult for me to oversee."

"The technical support from Veritas is disappointing as they take a long time, often over a month or two, to resolve issues."

"The solution should allow users to export data to Tableau."

"The quality of technical support has decreased over time with slower response times compared to before."

"NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment. Veritas Resiliency Platform is not very handy for cloud-to-cloud, cross-platform replication."

"The process should be made easier."

Pricing and Cost Advice

"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."

"The detection piece of it brings us a big return on investment."

"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."

"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."

"The price of New Relic could improve. It is expensive."

"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."

"We're paying for the New Relic APM license annually."

"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."

More New Relic pricing and cost advice

"The product has a fair price."

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902,456 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

Computer Software Company

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	51
Large Enterprise	79

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	3
Large Enterprise	3

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What needs improvement with New Relic Insights?

While I appreciate many aspects of New Relic, I believe the product could improve in some areas—specifically, some advanced capabilities can have a learning curve for new users, and the licensing a...

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What is your primary use case for New Relic Insights?

Since I'm a performance engineer, I typically use New Relic day-to-day for investigating any performance bottlenecks identified during our performance testing of any application. I look at the resu...

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What is your experience regarding pricing and costs for Veritas NetBackup IT Analytics?

They have changed their licensing model and increased the pricing, which has caused some concern. Additionally, I have to pay for maintenance and support separately.

See all answers

What needs improvement with Veritas NetBackup IT Analytics?

See all answers

What is your primary use case for Veritas NetBackup IT Analytics?

We are using Veritas NetBackup IT Analytics on physical infrastructure. We are not using it for any virtual or cloud infrastructure because we have our internal cloud, so we are not going on any pu...

See all answers

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Compared 11% of the time

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Compared 11% of the time

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Compared 8% of the time

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Product Reports

Buyer's Guide

New Relic

June 2026

Download New Relic product report

Buyer's Guide

Veritas NetBackup IT Analytics

June 2026

Download Veritas NetBackup IT Analytics product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Veritas NetBackup IT Analytics offers robust tools for data protection and backup insights for businesses seeking comprehensive analysis. With a focus on delivering reliable metrics, it enhances IT operations through detailed reporting and system integration, ensuring efficient resource utilization.

Veritas NetBackup IT Analytics is designed to provide IT professionals with advanced analytics solutions that streamline data protection strategies. It addresses critical use cases including predictive analysis, capacity planning, and multi-cloud support, enabling organizations to harness the full potential of their backup environments. The platform's detailed dashboards and customizable reports aid in identifying bottlenecks, ensuring optimal performance and compliance with industry standards. By integrating seamlessly with various data sources and storage systems, it offers a holistic overview, facilitating data-driven decision-making.

What are the key features of Veritas NetBackup IT Analytics?

Comprehensive Reporting: Offers detailed insights into backup operations and resource allocations.
Predictive Analytics: Provides forecasts and trends to preemptively address storage needs.
Multi-Cloud Support: Seamlessly integrates with diverse cloud environments for unified data management.
Custom Dashboards: Allows tailored views for specific requirements and insights.
Integration with Data Sources: Connects with various platforms for centralized analytics.

What benefits should users look for in Veritas NetBackup IT Analytics?

Improved Efficiency: Streamlines data management processes and reduces downtime.
Cost Savings: Optimizes resource usage and avoids unnecessary expenditures.
Enhanced Decision Making: Provides actionable insights for strategic planning.
Risk Reduction: Ensures compliance and identifies potential vulnerabilities.

In industries such as finance and healthcare, Veritas NetBackup IT Analytics is implemented to address stringent regulatory requirements and manage large volumes of sensitive data. By leveraging its analytics capabilities, these sectors can ensure data integrity, optimize storage solutions, and maintain compliance with industry regulations.

Veritas

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Information Not Available

Buyer's Guide

New Relic vs. Veritas NetBackup IT Analytics

June 2026

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