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New Relic vs Veritas NetBackup IT Analytics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
160
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (8th), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
Veritas NetBackup IT Analytics
Ranking in IT Operations Analytics
8th
Average Rating
8.0
Reviews Sentiment
4.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the IT Operations Analytics category, the mindshare of New Relic is 12.7%, down from 17.8% compared to the previous year. The mindshare of Veritas NetBackup IT Analytics is 3.0%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Market Share Distribution
ProductMarket Share (%)
New Relic12.7%
Veritas NetBackup IT Analytics3.0%
Other84.3%
IT Operations Analytics
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
Alejandro Padilla - PeerSpot reviewer
A highly scalable and affordable product that provides insights into an organization’s infrastructure
I use the product to prevent ransomware attacks and know how my environment is working The product gives me insights into what's happening in my data, the infrastructure, and how my backups work. If there are problems in my network, the product enables me to check it on time. The most valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows the restriction of privileges and control of users."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"The simplicity of the dashboard is very good."
"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."
"New Relic has helped us in terms of the optimizing our print and loading times."
"You don't have to go through a list of 500 servers."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"Veritas NetBackup IT Analytics is technically much simpler than many backups, which provides a competitive advantage."
"The deduplication engine compared to Azure backups is a cost-efficient feature regarding storage."
"My experience with the technical support by Veritas is pretty good."
"The most valuable aspects of Veritas NetBackup IT Analytics are its reporting capabilities and the ability to integrate with third-party tools, such as an ITSM system, for automated checks on live backup statuses."
"The scalability is great. It is one of the best advantages that I find important."
"The most valuable feature of the product is the insight it provides on the console."
"The valuable features include getting an overview of the backup status and gaining an understanding of my backup environment."
"The deduplication engine compared to Azure backups is a cost-efficient feature regarding storage."
 

Cons

"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"There were some settings we had issues with."
"NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment."
"The quality of technical support has decreased over time with slower response times compared to before."
"The process should be made easier. It is very complicated, and there is more with NetBackup; it is very difficult for me to oversee."
"The technical support from Veritas is disappointing as they take a long time, often over a month or two, to resolve issues."
"The solution should allow users to export data to Tableau."
"The process should be made easier."
"During the last issue that occurred due to the counter-strike, we needed recovery instantly for a large number of machines, more than a thousand machines, and Cohesity was the best solution for us."
"NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment. Veritas Resiliency Platform is not very handy for cloud-to-cloud, cross-platform replication."
 

Pricing and Cost Advice

"The solution is less expensive than AppNeta."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"The price depends on how many agents you want."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"This is an expensive product."
"This is an expensive tool."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"The product has a fair price."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
8%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise61
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
New Relic can be improved by incorporating an automated incident analysis solution. They have comprehensive enterprise data, and based on that, they could generate and forecast things. They can pre...
What is your experience regarding pricing and costs for Veritas NetBackup IT Analytics?
They have changed their licensing model and increased the pricing, which has caused some concern. Additionally, I have to pay for maintenance and support separately.
What needs improvement with Veritas NetBackup IT Analytics?
I would recommend that they implement instant mass recovery because in Veritas NetBackup IT Analytics, it takes a very long time. During the last issue that occurred due to the counter-strike, we n...
What is your primary use case for Veritas NetBackup IT Analytics?
We are using Veritas NetBackup IT Analytics on physical infrastructure. We are not using it for any virtual or cloud infrastructure because we have our internal cloud, so we are not going on any pu...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Information Not Available
Find out what your peers are saying about New Relic vs. Veritas NetBackup IT Analytics and other solutions. Updated: September 2025.
872,869 professionals have used our research since 2012.