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New Relic vs Veritas NetBackup IT Analytics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (10th), IT Infrastructure Monitoring (8th), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
Veritas NetBackup IT Analytics
Ranking in IT Operations Analytics
8th
Average Rating
8.0
Reviews Sentiment
4.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the IT Operations Analytics category, the mindshare of New Relic is 14.2%, down from 18.6% compared to the previous year. The mindshare of Veritas NetBackup IT Analytics is 2.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Market Share Distribution
ProductMarket Share (%)
New Relic14.2%
Veritas NetBackup IT Analytics2.6%
Other83.2%
IT Operations Analytics
 

Featured Reviews

Hari Rajendiran - PeerSpot reviewer
Has improved monitoring efficiency with robust alerting and automation features
The best features in New Relic include its numerous API integrations and a good source of support. The support is excellent, and they provide blogs and forums. There is something called NRQL, New Relic Query Language, which can be used to query many things and retrieve data. Using API calls allows you to automate and pull a dashboard out of it, making manipulation easily done. These are some things I have done with New Relic as an end customer. It reduces the operational overhead. Your data is monitored end to end, which could be directly linked with the SLA and SLO. That is the main thing.
Alejandro Padilla - PeerSpot reviewer
A highly scalable and affordable product that provides insights into an organization’s infrastructure
I use the product to prevent ransomware attacks and know how my environment is working The product gives me insights into what's happening in my data, the infrastructure, and how my backups work. If there are problems in my network, the product enables me to check it on time. The most valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has prevented failures from occurring in our production environment."
"The most valuable features are the dashboards and tracing."
"We are able to drill down and see what is going on in the system."
"You don't have to go through a list of 500 servers."
"It has a simple initial setup."
"New features are added often."
"The most valuable feature is the ability to manage the application flow."
"It has given us better insight into the performance of the system."
"The most valuable feature of the product is the insight it provides on the console."
"The valuable features include getting an overview of the backup status and gaining an understanding of my backup environment."
"Veritas NetBackup IT Analytics is technically much simpler than many backups, which provides a competitive advantage."
"The scalability is great. It is one of the best advantages that I find important."
"The deduplication engine compared to Azure backups is a cost-efficient feature regarding storage."
"My experience with the technical support by Veritas is pretty good."
"The deduplication engine compared to Azure backups is a cost-efficient feature regarding storage."
"The most valuable aspects of Veritas NetBackup IT Analytics are its reporting capabilities and the ability to integrate with third-party tools, such as an ITSM system, for automated checks on live backup statuses."
 

Cons

"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"New Relic needs to improve is the user data schema."
"I haven't come across any features that are lacking."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"The solution only supports the cloud platform and not on-premises."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"The price needs improvement."
"The process should be made easier."
"NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment."
"The process should be made easier. It is very complicated, and there is more with NetBackup; it is very difficult for me to oversee."
"The quality of technical support has decreased over time with slower response times compared to before."
"During the last issue that occurred due to the counter-strike, we needed recovery instantly for a large number of machines, more than a thousand machines, and Cohesity was the best solution for us."
"The solution should allow users to export data to Tableau."
"NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment. Veritas Resiliency Platform is not very handy for cloud-to-cloud, cross-platform replication."
"The technical support from Veritas is disappointing as they take a long time, often over a month or two, to resolve issues."
 

Pricing and Cost Advice

"It would be nice if we could buy it annually instead of monthly."
"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"The product has a fair price."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
8%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise60
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
What is your experience regarding pricing and costs for Veritas NetBackup IT Analytics?
They have changed their licensing model and increased the pricing, which has caused some concern. Additionally, I have to pay for maintenance and support separately.
What needs improvement with Veritas NetBackup IT Analytics?
I would recommend that they implement instant mass recovery because in Veritas NetBackup IT Analytics, it takes a very long time. During the last issue that occurred due to the counter-strike, we n...
What is your primary use case for Veritas NetBackup IT Analytics?
We are using Veritas NetBackup IT Analytics on physical infrastructure. We are not using it for any virtual or cloud infrastructure because we have our internal cloud, so we are not going on any pu...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Information Not Available
Find out what your peers are saying about New Relic vs. Veritas NetBackup IT Analytics and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.