New Relic vs Veritas NetBackup IT Analytics comparison

Why PeerSpot?

New Relic and Veritas are both solutions in the IT Operations Analytics category. New Relic is ranked #3 with an average rating of 8.3, while Veritas is ranked #8 with an average rating of 8.0. New Relic holds a 8.1% mindshare in IOA, compared to Veritas’s 2.4% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of Veritas users who would recommend it.

New Relic

Read 176 New Relic reviews

29,719 Views
3,566 Comparison Views

94% willing to recommend

Veritas NetBackup IT Analytics

Read 7 Veritas NetBackup IT Analytics reviews

1,211 Views
1,211 Comparison Views

100% willing to recommend

New Relic

Veritas NetBackup IT Analytics

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between New Relic and Veritas NetBackup IT Analytics based on real PeerSpot user reviews.

Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed New Relic vs. Veritas NetBackup IT Analytics Report (Updated: November 2026).

Buyer's Guide

New Relic vs. Veritas NetBackup IT Analytics

November 2026

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Helped 921,749 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in IT Operations Analytics

3rd

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (10th), IT Infrastructure Monitoring (10th), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (6th)

Veritas NetBackup IT Analytics

Ranking in IT Operations Analytics

8th

Average Rating

8.0

Reviews Sentiment

4.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2026, in the IT Operations Analytics category, the mindshare of New Relic is 8.1%, down from 12.6% compared to the previous year. The mindshare of Veritas NetBackup IT Analytics is 2.4%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Operations Analytics Mindshare Distribution
Product	Mindshare (%)
New Relic	8.1%
Veritas NetBackup IT Analytics	2.4%
Other	89.5%

IT Operations Analytics

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Nitin Mandlik

Senior Software Engineer at a manufacturing company with 10,001+ employees

Integrating third-party tools for effective data management and reporting

There are challenges with the data collector options in Veritas NetBackup IT Analytics. When I upgrade, the data collector tends to stop working, requiring me to open a case with Veritas. It takes them a long time, usually over a month, to resolve the issue, which is a pain point. I believe improving this aspect would enhance the user experience.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Within a few hours of implementing the API, I was able to query for what we needed."

"It doesn't require much investment or technical expertise to implement, and I would recommend it for SME."

"Their technical support is pretty good and responsive. We have a real good relationship with them."

"I find the error monitoring of IIS web applications to be extremely useful."

"The service map feature is very useful."

"New Relic is now the leader in efficiency improvement."

"Saves so much time in debugging our code and environments."

"The solution is an excellent product for time series and operation analyses."

More New Relic pros

"The most valuable feature of the product is the insight it provides on the console."

"The most valuable aspects of Veritas NetBackup IT Analytics are its reporting capabilities and the ability to integrate with third-party tools, such as an ITSM system, for automated checks on live backup statuses."

"Veritas NetBackup IT Analytics is technically much simpler than many backups, which provides a competitive advantage."

"My experience with the technical support by Veritas is pretty good."

"The valuable features include getting an overview of the backup status and gaining an understanding of my backup environment."

"It's helpful because I can have full visibility of my IT environment."

"The deduplication engine compared to Azure backups is a cost-efficient feature regarding storage."

"The scalability is great. It is one of the best advantages that I find important."

Cons

"The customization of the start and end time is kind of cool."

"Some of the 3rd party plugins could be improved - especially the requirement for java to monitor simple network services is not ideal."

"The scalability can be improved."

"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."

"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."

"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."

"The only limitation we experience is with Insights query limit of 1,000 transactions."

"In the first stage, the area of development, infrastructure and communication portal."

More New Relic cons

"The process should be made easier."

"The solution should allow users to export data to Tableau."

"The technical support from Veritas is disappointing as they take a long time, often over a month or two, to resolve issues."

"NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment. Veritas Resiliency Platform is not very handy for cloud-to-cloud, cross-platform replication."

"The quality of technical support has decreased over time with slower response times compared to before."

"The documentation could be better; this should be improved."

"During the last issue that occurred due to the counter-strike, we needed recovery instantly for a large number of machines, more than a thousand machines, and Cohesity was the best solution for us."

"The process should be made easier. It is very complicated, and there is more with NetBackup; it is very difficult for me to oversee."

Pricing and Cost Advice

"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."

"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."

"We feel it's a little bit pricey."

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."

"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."

"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."

"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."

"I loved this product, but we can no longer afford it, so we dropped it."

More New Relic pricing and cost advice

"The product has a fair price."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Outsourcing Company

12%

Manufacturing Company

11%

Construction Company

Outsourcing Company

20%

Manufacturing Company

11%

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	80

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	3
Large Enterprise	3

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

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What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

See all answers

What is your experience regarding pricing and costs for Veritas NetBackup IT Analytics?

They have changed their licensing model and increased the pricing, which has caused some concern. Additionally, I have to pay for maintenance and support separately.

See all answers

What needs improvement with Veritas NetBackup IT Analytics?

I would recommend that they implement instant mass recovery because in Veritas NetBackup IT Analytics, it takes a very long time. During the last issue that occurred due to the counter-strike, we n...

See all answers

What is your primary use case for Veritas NetBackup IT Analytics?

We are using Veritas NetBackup IT Analytics on physical infrastructure. We are not using it for any virtual or cloud infrastructure because we have our internal cloud, so we are not going on any pu...

See all answers

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Compared 6% of the time

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Product Reports

Buyer's Guide

New Relic

October 2026

Download New Relic product report

Buyer's Guide

Veritas NetBackup IT Analytics

October 2026

Download Veritas NetBackup IT Analytics product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic offers comprehensive server and application performance monitoring features, empowering organizations with real-time insights and customizable dashboards for efficient issue resolution.

Possessing robust capabilities, New Relic provides in-depth application data, allowing users to trace and diagnose issues efficiently. Its powerful API integration enables seamless performance improvement tracking. Despite certain areas for improvement like configuration handling and pricing, New Relic remains a preferred choice for application performance monitoring, server monitoring, and infrastructure management, facilitating end-to-end observability and enhancing application health.

What are New Relic's key features?

Server Monitoring: Provides insights into system health and performance metrics.
Real-Time Application Performance Insights: Offers instant data on application performance and user experience.
Customizable Dashboards: Tailor dashboards to display the most relevant data for specific needs.
API Integration: Supports integration with external tools for enhanced performance tracking.
Scalability: Adapts to the growing needs of enterprises, ensuring continuous monitoring effectiveness.
Synthetic Monitoring: Simulates user interactions to preemptively identify potential issues.

Why consider New Relic's benefits?

In-Depth Data: Access to comprehensive application data for quick issue resolution.
Efficient Alerting: Real-time alerts to identify and address problems swiftly.
Improved Performance: Metrics and insights that facilitate enhanced application performance.
Tool Integrations: Integration enhances value by combining various system insights.

In sectors like finance and e-commerce, New Relic is utilized for real-time performance monitoring, allowing businesses to identify bottlenecks, manage infrastructure effectively, and ensure seamless user experiences. By tracking API response times and monitoring databases, companies improve performance and user satisfaction through better observability and synthetic monitoring.

New Relic

Veritas NetBackup IT Analytics offers robust tools for data protection and backup insights for businesses seeking comprehensive analysis. With a focus on delivering reliable metrics, it enhances IT operations through detailed reporting and system integration, ensuring efficient resource utilization.

Veritas NetBackup IT Analytics is designed to provide IT professionals with advanced analytics solutions that streamline data protection strategies. It addresses critical use cases including predictive analysis, capacity planning, and multi-cloud support, enabling organizations to harness the full potential of their backup environments. The platform's detailed dashboards and customizable reports aid in identifying bottlenecks, ensuring optimal performance and compliance with industry standards. By integrating seamlessly with various data sources and storage systems, it offers a holistic overview, facilitating data-driven decision-making.

What are the key features of Veritas NetBackup IT Analytics?

Comprehensive Reporting: Offers detailed insights into backup operations and resource allocations.
Predictive Analytics: Provides forecasts and trends to preemptively address storage needs.
Multi-Cloud Support: Seamlessly integrates with diverse cloud environments for unified data management.
Custom Dashboards: Allows tailored views for specific requirements and insights.
Integration with Data Sources: Connects with various platforms for centralized analytics.

What benefits should users look for in Veritas NetBackup IT Analytics?

Improved Efficiency: Streamlines data management processes and reduces downtime.
Cost Savings: Optimizes resource usage and avoids unnecessary expenditures.
Enhanced Decision Making: Provides actionable insights for strategic planning.
Risk Reduction: Ensures compliance and identifies potential vulnerabilities.

In industries such as finance and healthcare, Veritas NetBackup IT Analytics is implemented to address stringent regulatory requirements and manage large volumes of sensitive data. By leveraging its analytics capabilities, these sectors can ensure data integrity, optimize storage solutions, and maintain compliance with industry regulations.

Veritas

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Information Not Available

Buyer's Guide

New Relic vs. Veritas NetBackup IT Analytics

November 2026

Free Report: New Relic vs. Veritas NetBackup IT Analytics

Find out what your peers are saying about New Relic vs. Veritas NetBackup IT Analytics and other solutions. Updated: November 2026.

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